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The Ritz-Carlton, Kapalua

3,566 reviews
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Traveller (2384)
Room & Suite (529)
Pool & Beach (498)
Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(219 reviews)
“club level”(199 reviews)
“burger shack”(54 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kapalua
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,566)Write a Review
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All reviewsthe banyan treeclub levelburger shackhonolua storesushi restaurantour honeymoonterrace restaurantdt fleming beachfour seasonspineapple grillcoastal trailplantation housegeneral storelobby barbeautiful propertypool staffprivate beach
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11 - 15 of 3,440 reviews
Reviewed 1 week ago via mobile

We highly Recommend the Ritz-Carlton after 15 years our return Visit is just as Fabulous as the past visits!!! This is the Best Vacation location “Worldwide”. Amazing Ocean front Resort, Restaurants, 🏌️‍♀️ Golf, Tennis, 5 Pools!More

Thank Donita W
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 1 week ago

Aloha Donita W and mahalo for taking a moment to share your thoughts with us. How wonderful it is to read that you enjoyed an impeccable luxury experience in all areas upon your return to Kapalua. We appreciate you choosing to stay with us again...More

Reviewed 1 week ago

Let me start by saying that the hotel is beautiful, grounds are spotless, attention to every little detail has been made, but what makes the difference between The Ritz and any other hotel is THE SERVICE. From the moment we arrived we were treated like...More

2  Thank Diana C
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 1 week ago

Aloha Diana C and mahalo for your kind review! We are delighted to hear that you appreciated the services of our exceptional ladies and gentlemen, who went above and beyond to assure your experience was a memorable one. We will be sure to share your...More

Reviewed 1 week ago

They have the best Christmas decorations, every year, on the island. We love visiting here for dessert and a nightcap, to enjoy the lobby and outdoor patio, and relax before heading back to our room off property. The service is always fantastic, the bar menu...More

1  Thank OnlineConcierge
Reviewed 1 week ago via mobile

We arrived here on the 29th December for 10 nights , on arrival our luggage was removed and within minutes we were in our excellent room with our luggage, the view from the balcony was of the golf course running along side and then the...More

1  Thank fwoodhead
Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 1 week ago

Aloha fwoodhead, On behalf of our exceptional ladies and gentlemen, thank you for sharing your lovely review of The Ritz-Carlton, Kapalua. While we are thrilled that you enjoyed our breathtaking scenery and luxurious guest rooms, we are most delighted to hear that you experienced impeccable...More

Reviewed 1 week ago

Beautiful Hotel and excellent personnel. Everyone was very profesional and friendly. They all made us feel special. Please make sure that you ask for Adele at the concierge for your reservations and excursions, she is the best! When you dine at the Bayan Tree, please...More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank Javier R
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$580 - US$1,967 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$580 - US$1,967 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (2384)
Room & Suite (529)
Pool & Beach (498)
Dining (159)
Hotel & Grounds (1460)
Bathroom (42)
Family and Play Areas (41)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
RHS1
17 January 2018|
Answer
Response from Dana R | Reviewed this property |
There wasn’t a washer and dryer in the one bedroom residence I stayed in. I didn’t see a washer /dryer area in the hotel and I walked everywhere. But I may have missed it . I would call the hotel to check for sure... More
1
Vote
Moogerita
13 January 2018|
AnswerShow all 2 answers
Response from Javier R | Reviewed this property |
We did not attend the Luau at the Ritz. We loved the "Drums of the Pacific Maui Luau" over at the Hyatt Maui. It was a GREAT show
0
Votes
decase5
30 December 2017|
AnswerShow all 4 answers
Response from trocks65 | Reviewed this property |
My husband and I stayed in a club level one bedroom suite with our adult daughter. There is sofa bed and a second full bathroom in the living room and that worked out great for us.
1
Vote
Room Tips
"Golf Course View was the best View IMO"
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"go for the ocean view, it's beautiful!"
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"Pay extra for that ocean view room. It's worth it to wake up and see that spectacular site."
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"If you have a child ask for a room near the baby pool"
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