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The Ritz-Carlton, Kapalua

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Traveller (2567)
Room & Suite (599)
Pool & Beach (531)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“the banyan tree”(224 reviews)
“club level”(205 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
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Offers from The Ritz-Carlton, Kapalua
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Kapalua
Special Offer: Member Rates
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,651)
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3,520 results
Traveller rating
2,308
660
318
147
87
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2,308
660
318
147
87
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All reviewsthe banyan treeclub levelresidential suiteburger shackhonolua storesushi restaurantterrace restaurantour honeymoonkapalua areadt fleming beachfour seasonspineapple grillcoastal trailplantation housegeneral storelobby barbeautiful property
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1 - 5 of 3,520 reviews
Reviewed 2 days ago

Agree with other reviewers that this property is lovely, but does not meet over-the-top Ritz expectations (it's in the details). Beautiful open air common areas and friendly staff but a bit dated and room was average. Also, it is not conveniently located as a home...More

Thank trissy_11
Reviewed 2 weeks ago

We stayed at this property for a week in February and had a wonderful time. Beautiful resort, and service is excellent. We attended a luau on property and it was great! This property is highly recommended.

4  Thank B_CRCO1
Reviewed 2 weeks ago via mobile

Spent a week with my wife at the Ritz, such a beautiful resort, flowers, trees, beach and resort are amazingly beautiful, there is a wonderful walk we did by the ocean in the mornings about 1.5 miles each way, the sights and smells of the...More

1  Thank LEE141
Reviewed 2 weeks ago via mobile

Had a great experience at the Ritz. Definitely take advantage of the concierge level. We were able to grab breakfast, snacks and drinks at no charge. Room was clean and overall we really enjoyed our stay.

Thank Denise D
Reviewed 2 weeks ago

My wife and I thoroughly enjoyed our 9 night stay at the RC Kapalua on the Club Level. This is a beautiful and well maintained resort. A lot of posts ask if the Club Level is worth the money, for us it was worth every...More

2  Thank JARME
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$580 - US$1,583 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$580 - US$1,583 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2567)
Room & Suite (599)
Pool & Beach (531)
Dining (161)
Amenities (75)
Family and Play Areas (44)
Business Centre & Event Rooms (6)
Questions & Answers
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Amanda P
21 April 2018|
AnswerShow all 3 answers
Response from oneLmichele1111 | Reviewed this property |
We stayed on the Club Level , floor nine but did not have access to the Club. The room was on the small side and had a balcony with two small chairs and a small table. We then moved to the Residential side one bedroom suite... More
1
Vote
EdinaGirl
23 March 2018|
AnswerShow all 15 answers
Response from Eric W | Reviewed this property |
Yes, it sure was the week I was there. And oftentimes it was rainy in Kapalua but clear in Kaanapali.
1
Vote
Cathy0411
4 March 2018|
AnswerShow all 4 answers
Response from gutsygirltravels | Reviewed this property |
They were not there last week.
0
Votes
Room Tips
"Club Level ocean view will have you on the 8th or 9th floor"
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"Make sure you asked for a room away from the Elevator. You can hear it"
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"We booked a garden room view because we did not plan on spending much time indoors. No regrets"
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"Join Marriott or Starwood Rewards and use points!"
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