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Merchant House

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Traveller (69)
Room & Suite (28)
Dining (6)
Ratings and reviews
Certificate of Excellence
  • Excellent57%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“cake”(43 reviews)
“on arrival”(43 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Pets Allowed
Wheelchair Access
Air Conditioning
Pool
Restaurant
Airport Transportation
Room Service
4 Star Hotel
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House is just a short stroll from the nearby train station and a host of fabulous bars, restaurants and shops.Merchant's friendly crew are on hand to introduce guests to our...
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Location and contact
49 Falmouth Road, Truro TR1 2HL, England
20.8 km to St Mawgan Airport
156 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)
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Traveller rating
275
138
52
17
11
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Time of year
LanguageEnglish
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275
138
52
17
11
Show reviews that mention
All reviewscakeon arrivalcomplimentary teacarlton hotelplates and cutlerywelcoming hotelfree breakfastshort walkvictoria spongeevery afternoonlounge barup hillfull englishplenty of parkinglovely touchcar parkcomfortable bed
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1 - 5 of 493 reviews
Reviewed 5 days ago via mobile

Having spent most of the day touring around Cornwall it was nice to be able to find a pleasant retreat, and that's what we found at Merchant House. The room was comfortable however the shower really couldn't be any smaller than it was. It was...More

Thank Tangles10
Reviewed 2 weeks ago

Really well run clean,comfortable hotel close to town with helpful staff and a good breakfast and also,reasonably priced.The hill back from the town is steep but you can easily get a taxi.( I enjoyed the walk) Highly recommended.Will definitely use again.More

Thank Paul B
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

hank you, Paul, for your fantastic review; I am delighted to hear you had such a great stay with us and that you received our traditional warm and helpful service. Here at Merchant House our aim is to provide “A great value stay in the...More

Reviewed 2 weeks ago

Situated near to top at the top hill, this is a very good hotel choice. The staff at reception were really friendly and helpful and the home made cake and coffee in the afternoon is a quintessential English tradition that lives on here and which...More

Thank 186225Mark
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

Dear 186225Mark, Thank you for your review following your recent stay with us; I am delighted to hear you had such a great stay and found the Hotel to be in a great location for a stroll into Truro City and as a perfect base...More

Reviewed 2 weeks ago

This is a well run hotel with a good breakfast menu and good housekeeping attention. We stayed 5 days and had our bed linen changed once and towels changed when required. This hotel has a bar area where guests can order a takeaway and use...More

Thank aspirebern
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

Dear aspirebern, Thank you very much for your review and for choosing to stay with us recently. I am glad to hear that you found our breakfast menu to be good and that our housekeepers were very attentive. I am also glad that you liked...More

Reviewed 3 weeks ago

The staff were friendly and helpful on both the afternoon we arrived and the morning we continued our journey. We were lucky to get an upgrade to the suite which was very nice and the bed was really comfy and the shower was good. The...More

Thank jeanchris2018
Response from Nicky M, Owner at Merchant HouseResponded 2 weeks ago

Thank you jeanchris2018 for your lovely review; I am delighted to hear you enjoyed your free upgrade to our Merchant House Suite and found the room comfortable, we try and offer, when possible, a complimentary upgrade to guests who have booked direct with us. I...More

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About
Description
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House is just a short stroll from the nearby train station and a host of fabulous bars, restaurants ...More and shops.Merchant's friendly crew are on hand to introduce guests to our fantastic facilities. We have free Wi-Fi throughout,ample free parking,garage storage for bicycles,drying room for cyclists/walkers, laundrette(fee applies) and fully-equipped conference rooms. We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a selection of refurbished and non refurbished rooms – some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Pool
Beachfront
Room Service
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (69)
Room & Suite (28)
Dining (6)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
geoffdawe
22 November 2017|
Answer
Response from lonewayfarer | Reviewed this property |
There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
0
Votes
Chargey
26 August 2017|
AnswerShow all 3 answers
Response from Nicky M | Property representative |
If you have booked a room only rate, then yes you are able to pay for breakfast during your stay. You do not need to book, our waitress will charge your room bill each morning accordingly.
1
Vote
Sylvia H
5 November 2016|
AnswerShow all 2 answers
Response from Nicky M | Property representative |
Hi, Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc. Regards, Nicky Whittaker Owner
0
Votes
Room Tips
"Rooms are small and rooms upstarts on th left get hot when the sun shines"
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"If stairs are a problem, be sure to request a room on a lower floor."
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"The econo rooms were a good value."
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"Ask for a room in the main building and not in the extension to the back."
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