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Fairfield Inn & Suites Hilton Head Island Bluffton

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Fairfield Inn & Suites Hilton Head Island Bluffton
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222 Reviews from our TripAdvisor Community

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Showing 222: English reviews
Manalapan, New Jersey
Reviewed 1 week ago NEW

Stayed here Thanksgiving week while visiting family in Hilton Head. Was not sure what to expect as reviews were mixed. Room was clean, comfortable and quiet and bed was comfortable. Breakfast was a nice selection of hot and cold items, including waffles. Staff was very responsive and accommodating when asked for additional items which had run out. Theresa and Aaron...

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Helpful?
1Thank suekirk
Valrico, Florida
Reviewed 2 weeks ago via mobile

This was just an okay stay. Hotel is under renovation and they did a pretty good job keeping the work separated from the guests. Was not offered an upgrade to a suite as is usually the case for a Marriott Gold Elite member. Instead was put up in a handicap room, which was kind of weird and inconvenient. No counter...

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Helpful?
Thank brewmoody
Management response:

Dear Our loyal valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton. Thank you so much for being a Marriott Gold Elite member with Marriott. Thank you so much for staying with us during our time of renovations from Hurricane Matthew. We apologize for any inconveniences that we may have caused you during your...

Marietta, Georgia
Reviewed 3 weeks ago

My husband and I had the pleasure of visiting this location on back to back weekends. The first experience was rather short since we were too tired to drive back home after bringing some furniture down to Savannah as a housewarming gift. We checked in rather late, but the night auditor was quite helpful with directions and speedy with check-in...

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Helpful?
Thank Dove2277
Management response:

Dear "Fits All Occasions", Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton through TripAdvisor. As a valued guest, we appreciate your feed back and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feed back is...

Jeddo, Michigan
Reviewed 3 weeks ago via mobile

We came to this hotel for a graduation at Parris Island. We booked a couple months in advance and had several rooms for family. We heard they were under construction and called to confirm with them that the construction would not hinder our stay. They assured us that they close off a floor at a time to make renovations. We...

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Helpful?
Thank Dawn F
Management response:

Dear Our Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton. Thank you so much for staying with us during our time of renovations from Hurricane Matthew. We apologize for any inconveniences that we may have caused you during your stay at our property. We are doing our best to repair as quickly as...

Port Huron, Michigan
Reviewed 3 weeks ago

Made a reservation on 9/23/2016 for 11/9/16. Received confirmation, and called Fairfield directly on 11/8/16 to confirm our late arrival (11-12pm). All good. Flew to Savannah, drove all the way to Okatie, arriving around 11:15pm. Desk clerk pulled reservation up immediately, then said "we don't have a room for you". When questioned why, when they clearly had reservation and we...

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Helpful?
Thank SMerc87
Management response:

Dear Our valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton. Thank you so much for staying with us during our time of renovations from Hurricane Matthew. We apologize for any inconveniences that we may have caused you during your stay at our property. We apologize that we have fallen short of our promises...

Washington, DC
Reviewed 3 weeks ago

Finding a hotel near Parris Island for recruit graduation is difficult. We chose the Fairfield Inn because it was close to the Island and Hilton Head. The hotel was similar to other Fairfield Inn properties, but the management caters to the families of Parris Island recruits. A little worn, but a good choice for us.

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Helpful?
Thank Doug R
Management response:

Dear "A good choice for a Parris Island visit..." Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton through TripAdvisor. As a valued guest, we appreciate your feed back and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your...

Reviewed 3 weeks ago

I stayed at the hotel a month ago. Booked through hotels.com. I stayed there for one night from monday the 10th of Oct. This was the first day they were back open after the hurricane, so the computer systems were down and they had to do everything by paper. So there was a mistake from my side when filling out...

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Helpful?
Thank Simen H
Kathrina H, General Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Dear Simen H. I do apologize that the authorization stayed on your card so long, normally the banks are in control of when the authorizations drop off. I will use this opportunity as a training method to assist in training the staff. I know during the Hurricane we had some computer issues that affected the way we normally do business....

Tennessee
Reviewed 4 weeks ago

Was in the area on business and had the opportunity to stay at this property. Got to the hotel after it was dark and thankfully Waze was able to guide me to the location as there is very little signage in this area. Not the hotels fault as it appears that the entire area is devoid of any discerning signage...

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Helpful?
Thank Mark M
Management response:

Dear Our loyal Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton through TripAdvisor. As a valued guest, we appreciate your feed back and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We will forward this...

Boston, Massachusetts
Reviewed 4 weeks ago

I’m a Hilton Diamond, but I’m trying to give Marriott a chance. Just not sure if I’ll give this place another chance. It’s pretty shabby, although they are about to go through renovations. The location is convenient to just about anything you’d want or need, and it’s in a quiet setting. There’s a stretch of road to go for a...

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Helpful?
Thank MLeopards
Management response:

Dear Our Valued Guest, Thank you for sharing your experience at the Fairfield Inn & Suites Bluffton. Thank you so much for staying with us during our time of renovations from Hurricane Matthew. We apologize for any inconveniences that we may have caused you during your stay at our property. We are doing our best to repair as quickly as...

Blowing Rock, North Carolina
Reviewed 4 weeks ago

I read reviews on this hotel, recently posted by other travelers, and they dished out more stars than I will. I'm actually in my room right now, wondering how a Marriott chain hotel can have deteriorated, or suffered such poor interior upkeep. I'm looking at peeling wallpaper, rather odd stains on the chair, and coming along the hallway to my...

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Helpful?
Thank George E
Kathrina H, General Manager at Fairfield Inn & Suites Hilton Head Island Bluffton, responded to this review

Thank you taking time to review our hotel, we are working diligently to renovated our property as always we want to show the excellence that is Marriott. I apologize that we did not meet your standards, please contact me directly so that I can make your experience better.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Staying is believing at our newly renovated Fairfield Inn & Suites by Marriott Hilton Head/Bluffton. We promise that you will always feel right at home, enjoy service with a smile and get everything you need to make the most of your stay. Centrally located near Beaufort, Parris Island, Savannah, and legendary Hilton Head Island, you will prosper at the Fairfield Inn & Suites with our spacious and contemporary rooms. Sail through history as you discover Old Town Bluffton, a historic riverfront community offering an eclectic blend of arts, culture, and natural beauty. From a complimentary hot breakfast to free WiFi, we promise to always give you the service that will make you want to return. ... more   less 

Additional Information about Fairfield Inn & Suites Hilton Head Island Bluffton

Address: 105 Okatie Center Blvd N, Okatie, SC 29909-3751
Region: United States > South Carolina > Coastal South Carolina > Okatie
Price Range: €109 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hilton Head Island Bluffton 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Fairfield Inn Hilton Head Island Bluffton Hotel Bluffton
Fairfield Inn Bluffton
Hilton Bluffton
Fairfield Bluffton
Bluffton Fairfield Inn
Bluffton Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Hilton Head Island Bluffton staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Hilton Head Island Bluffton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due the location of the hotel, all rooms should be relaxing.”
 of 5 bubbles Dove2277, 15 Nov 2016 | Read review
“Hold your breath and cross your fingers that your reservation will be honored, good luck!”
 of 5 bubbles SMerc87, 14 Nov 2016 | Read review
“Choose a room at a different hotel.”
 of 5 bubbles 386MargaretM, 15 Oct 2016 | Read review
“Rooms on backside are very quiet as there is a wooded area behind the hotel.”
 of 5 bubbles LFHHI16, 12 Sep 2016 | Read review
“It's in an industrial park of the beaten path, so very quiet. We were on the 3rd floor and didn't have any noise issues.”
 of 5 bubbles GandRFountain, 26 May 2016 | Read review
5 of 5
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