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Auberge de Cassagne & Spa

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809 Reviews from our TripAdvisor Community

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Showing 127: English reviews
lausanne
Reviewed 11 September 2016

We went there for lunch. We chose the cheapest menu which was excellent in all respects (don't miss the huge cheese assortment). Food is imaginative and refined. Perfect service. Charming terrace. Hidden in unattractive Avignon suburb but well signposted. Excellent value. A must for all Luberon visitors.

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Helpful?
Thank george e
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear clients, We would like to thank you for taking the time to publish your review about the lunch you had with us. We are very pleased to learn that you had a great meal and that both service and quality provided met your expectations. We will be delighted to welcome you again in the future. Sincerely yours. André TRESTOUR...

Darien, Connecticut
Reviewed 9 September 2016 via mobile

This is one of the most charming hotels in which I have stayed. It's about 15 minutes outside of Avignon, FR. The rooms are spacious, beautifully appointed with wonderful closet space. The chef and pastry chef are outstanding. Every meal was a joy. The croissants and all breads are baked on site and are the best I've had anywhere in...

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Helpful?
Thank JHTFA
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We would like to thank you for taking the time to publish your review and for your kind comments. We are delighted that you enjoyed all the aspects of your stay while you were with us and that you managed to associate relaxation and gastronomy with us as well as the discovery of Avignon. We hope to have...

Boston, Massachusetts
Reviewed 22 August 2016

We wanted so much to like this property but it was such a disappointment! It is not even close to a 5 star hotel (at least by international standards)- maybe 3 or 4 at best. Everything is tired (rooms / pool) and in desperate need of renovation. Service as well was far below a 5 star standards! Little things were...

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Helpful?
1Thank 617redsox
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We have taken good note of your review regarding your stay with us. We are sorry to read that we have not been able to meet your expectations on this occasion but we always do our best to make sure our customers receive the best service possible. We do have standards in place for things such as coffee...

Reviewed 22 August 2016 via mobile

We found this exquisite restaurant on Trip Advisor and we were amazed. The staff were polite and patient with our inability to speak French. They made fantastic recommendations from the wine to the desserts. Each course prepared to perfection. We would highly recommend if ever in Avignon it's well worth the trip.

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Helpful?
Thank Paul Z
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We would like to thank you for taking the time to publish your review regarding your diner with us. We are delighted that you enjoyed your experience on that occasion and we would be honored to welcome you again in the future. Sincerely yours. André TRESTOUR – Sylvie et Philippe BOUCHER

Reviewed 20 August 2016

It's hard to write this review. Why? Because we truly wanted to love it, but we just felt our overall experience was not 5*. So settle down, this could be long! We arrived at the hotel from a sister property (Domaine Fontenille, which we've also reviewed) and it just didn't live up to the previous property we stayed at. I'd...

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Helpful?
Thank Gemma W
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We have taken good note of your comments and we are sorry that you did not feel satisfied whilst staying with us. Our loyal team do their best on a daily basis to make sure our customers spend the best time possible and we are always available to help and find solutions such as trying to propose a...

Reviewed 20 August 2016 via mobile

We had been staying at the sister hotel in Saint Remy prior to our visit and loved it - we could not say the same for Auberge de Cassagne. The staff at check in were not particularly friendly although they improved with time. Drinks and breakfast was very overpriced in comparison to the sister hotel. The outdoor heated swimming pool...

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Helpful?
Thank Tanya M
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We have taken good note of your comments and we are sorry that you did not feel fully satisfied whilst staying with us. We control the temperature of our outside pool on a daily basis so that it remains in July about 28 degrees for everyone’s comfort. Our buffet breakfast offers a wide range of hot and cold...

Singapore, Singapore
Reviewed 16 August 2016

The location of the hotel was slightly off the beaten track but actually only a 10 minute drive or taxi into the centre of Avognon. The pool facilities were fabulous, the hotel had real character and the dinner was just fantastic. The wine list was extensive and the cheeseboard is a must !

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Helpful?
Thank Barberkids
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We would like to thank you for taking the time to publish your review and for your kind comments. We are delighted that you enjoyed all the aspects of your stay while you were with us and that you managed to associate relaxation with us and discovery of Avignon. We hope to have the pleasure to welcome you...

Dallas, Texas, United States
Reviewed 14 August 2016

While it's nice to get away from tourist crowds, I will also point out that there is really "nothing" in the town of Le Pontet where Auberge is located. You will either need to eat at their restaurant - which is very nice, fine dining experience or go into Avignon if you are looking for a cafe. Spa was just...

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Helpful?
Thank Helen S
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We would like to thank you for taking the time to publish your review regarding your stay with us. We have taken good note of your comments and we hope to have the pleasure to welcome you again in the near future. Sincerely yours. André TRESTOUR – Sylvie et Philippe BOUCHER

Hereford, United Kingdom
Reviewed 10 August 2016 via mobile

My wife and I were lucky enough to have a child-free night on our recent holiday and chose Auberge de Cassagne purely on its Tripadvisor reviews. From the moment we arrived, we knew that we'd made the right choice. From the friendliness of the Reception staff, to the little oasis that is the garden on the Auberge, everything was just...

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Helpful?
Thank KevC501
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Customers, We would like to thank you for taking the time to publish your review and for your kind comments. We are delighted that you enjoyed all the aspects of your stay while you were with us. All our staff put all their efforts daily in making sure all our clients are well looked after and feel as much...

Driffield, United Kingdom
Reviewed 6 August 2016

This is, for sure one of the most unique and special hotels that we have ever stayed in!... we have stayed in many but we return here year after year because it is stunning! Indeed we love it so much that we decided to celebrate our Silver Wedding here with a large group of friends - we do not have...

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Helpful?
Thank jaxi66
Cassagne84130, Propriétaire at Auberge de Cassagne & Spa, responded to this review

Dear Guests, The management and all our loyal team would like to thank you for taking the time to publish your review with so many compliments. It has been an honor for us to organize your 25th wedding anniversary with your friends. This will remain for all of us one of the most amazing event at Cassagne. It will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Five minutes from Avignon city center and the motorway A7 (exit n°23), a charming provencal home set in magnificent and peaceful garden. Internationally renowned gastronomic restaurant (chef Philippe Boucher, ex. Bocuse, Georges Blanc). Provencal restaurant and terrace overlooking on the garden. Extremely comfortable, recently renovated apartments and rooms with free wifi, coffee and tea maker, I phone station . Spa, Outdoor-swimming-pool, Indoor-swimming-pool, Sauna, Work-out room, Steam bath, Hormeta Treatments and Massage. ... more   less 

Additional Information about Auberge de Cassagne & Spa

Address: 450 Allee DE Cassagne, 84130 Le Pontet, Avignon, France
Region: France > Provence > Vaucluse > Avignon > Le Pontet
Price Range: €139 - €250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auberge de Cassagne & Spa 5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Auberge De Cassagne And Spa
Auberge De Cassagne Hotel Le Pontet
Auberge De Cassagne Le Pontet
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Questions & Answers

Here's what travellers have asked, with answers from Auberge de Cassagne & Spa staff and other travellers.
5 questions
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Questions? Get answers from Auberge de Cassagne & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor room for sure”
 of 5 bubbles chrisperezk, 18 Sep 2016 | Read review
“Rooms in the main building are quieter”
 of 5 bubbles 443gemmaw, 20 Aug 2016 | Read review
“Don't get room # 1. Others would be better location.”
 of 5 bubbles HelenS930, 14 Aug 2016 | Read review
“We have had a garden room both times and have been delighted with that”
 of 5 bubbles montyglos, 29 Jun 2016 | Read review
“Actually, the lower level garden rooms have a very high ceiling and are very roomy.”
 of 5 bubbles TinaA998, 10 May 2016 | Read review
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