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Ibis Styles Marseille Aeroport

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Ibis Styles Marseille Aeroport
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152 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Lyon, France
Reviewed 3 weeks ago

It's OK for one night, but the service in the restaurant is poor to the point of downright rude. Rooms are clean but basic & I really don't get the metal children's desk? For some reason my credit card wouldn't work here, but it does everywhere else?

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Helpful?
1Thank PeterDeering
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Styles Marseille Provence Aéroport (Ex Novotel). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

HOTEL’S FAVOURITE REVIEW
Reviewed 18 August 2016 via mobile

Modern clean and smart hotel. Immediately child friendly with separate colouring tables, book corner, leapfrog tablets in reception/bar area. Welcome bags handed to children with little gifts in - nice touch. Outdoor pool excellent for chilling and kids messing about. Room was very clean and travel cot provided quickly when asked. (Better to ask for it when booking) There is...

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Helpful?
Thank Marie3Taylor
About Hotel's Favourite Review
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, PSevin, GM

gargas
Reviewed 19 December 2016

It is probably too harsh to score this hotel as average and perhaps to generous to score very good, but as there is not a "Good" I have erred on the side of generosity. Welcome at reception was very good from a cheerful and helpful receptionist, room was ok, clean and acceptable, evening meal passable but expensive for what it...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JohnDGargas
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport (Ex Novotel). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Manchester, United Kingdom
Reviewed 27 August 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank CharliM_12
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Reviewed 27 July 2016 via mobile

Stayed for 2 nights as it was convenient for local business and airport. Rooms were comfortable and clean with relatively quiet aircon. Restaurant service was very slow first night but ok second night. Food was reasonable with continental style breakfast. Fresh orange juice was a plus. No time to try the pool. Fine for a short stay.

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Helpful?
Thank Glyn W
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, P Sevin, GM

Reviewed 25 July 2016 via mobile

My granddaughter and myself have just spent three nights at Ibis Styles Marseille Airport. The hotel is fine very friendly staff. I think the thing that lets the hotel down is the restaurant, it is over priced for very ordinary food. As there is nothing else around you don't have a choice but to eat there.

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Helpful?
Thank Flowers0276
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Styles Marseille Provence Aéroport (Ex Novotel). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

MALTA
Reviewed 22 July 2016

My wife and I stayed at this hotel for two nights. Our flight to Marseille landed at around 11pm so it was convenient to take a hotel close by. In the arrivals hall, there are phones with which you can connect directly to the hotel and ask for their shuttle van to pick you up. This was quite efficient as...

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Helpful?
1Thank FarrellMLT
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. You are not obliged to return your plate, it's for our internal organization Sincerely, P Sevin, GM

Reviewed 10 July 2016 via mobile

Stayed here after the long drive from the uk. The hotel has an industrial/dockland theme, was pleasantly surprised to find the restaurant open at weekends, something which I found inconvenient at other Styles hotels. This one used to be a Novotel so comes with a swimming pool, room was clean and recently decorated with a TV, shower, and safe. Secure...

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Helpful?
Thank Maurice L
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport (Ex Novotel). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

United States
Reviewed 3 July 2016

Comfortable beds, clean, good shower, slept well. Fills the most important criteria for me. But the a/c was not working in our room which was warm even with the window open, and the room lock was dodgy and would not open easily (it had been bent). Super buffet breakfast. Snack food (excellent) finishes at 11 pm, and we got our...

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Helpful?
Thank TravellerBD
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport (Ex Novotel). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 4 June 2016 via mobile

It is more than I expected. Most airport hotels I have stayed in was very dodgy but this one was nice and clean. Staff was very helpful and very friendly and there English was very good. I had some lunch as I arrived over lunch time. Food was very tasty

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Thank Houseofkemp
PSEVIN, Directeur général at Ibis Styles Marseille Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the ibis Styles Marseille Provence Aéroport (ex Novotel). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Marseille Aeroport is located 5 min from Marseille Provence Airport, 10 min from the TGV station and 20 min from Marseille. This 3 star hotel is an ideal place to stay when travelling on business to Marseille or visiting various centres of activity in Aix en Provence. With a shuttle service to the airport terminals, the hotel offers 117 rooms and 12 meeting rooms. Our restaurant and bar are open until midnight. Guests also enjoy the benefit of a private car park and a swimming pool. ... more   less 

Additional Information about Ibis Styles Marseille Aeroport

Address: 24 rue de Madrid | ZI Les Estroublans, 13127 Vitrolles, France (Formerly Novotel Aeroport Porte de Marseille)
Region: France > Provence > Bouches-du-Rhone > Vitrolles
Price Range: €70 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Styles Marseille Aeroport 3*
Number of rooms: 117
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Also Known As:
Novotel Hotel Vitrolles
Novotel Vitrolles
Vitrolles Novotel
Ibis Styles Marseille Aeroport Vitrolles, France - Provence
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Marseille Aeroport staff and other travellers.
2 questions
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Fort Worth, Texas

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Questions? Get answers from Ibis Styles Marseille Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opposite side to the motorway”
 of 5 bubbles PeterDeering, 28 Jan 2017 | Read review
“Choose another hotel”
 of 5 bubbles jackcW4328YS, 4 Oct 2015 | Read review
“all rooms the same, very good sound in the rooms.”
 of 5 bubbles mamoman, 28 Sep 2015 | Read review
“All the rooms are now the same. Don't accept any with a noisy bathroom extractor!”
 of 5 bubbles timaF2194PQ, 14 Sep 2015 | Read review
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