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Best Western Syracuse Airport Inn

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Traveller (22)
Room & Suite (31)
Dining (4)
Overview
  • Excellent20%
  • Very good35%
  • Average26%
  • Poor12%
  • Terrible7%
Travellers talk about
“an early flight”(27 reviews)
“shuttle service”(30 reviews)
“leave your car”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Offers from Best Western Syracuse Airport Inn
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Syracuse Airport Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (601)
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44
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125
192
155
78
44
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All reviewsan early flightshuttle serviceleave your carrental carpark and flyfirst floorwafflesfree shuttlenew yorksyracuseconveniencebwcurtmidnightkeys
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1 - 5 of 594 reviews
Reviewed 2 weeks ago

My husband and I got into the airport at midnight, to late to drive home considering we'd been up for 10 hour already. Went into the hotel and they said they had one last room, I said we'll take it. April the girl that check...More

Review collected in partnership with Best Western
Thank charcatalone
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 1 week ago

Dear Char, It was our pleasure to assist with your last minute lodging needs. We're so pleased our clean, spacious rooms provided you the perfect place to rest after a long day of travel. Our staff wants all our guests to feel at home and...More

Hotel's Favourite
Reviewed 16 May 2017

The only airport hotel I've encountered that is a 3-4 minute walk from the terminal, across the parking lot. (There is a van, but who needs it?) There are a lot of food choices at the free breakfast, to the point that one hardly needs...More

Review collected in partnership with Best Western
1  Thank TomHHI
Response from BWSAIGM, General Manager at Best Western Syracuse Airport InnResponded 18 May 2017

Thank you for your cooperation in taking the time to review our hotel. Your comments on our services were most generous and shall be passed on to the appropriate staff members. We appreciate your patronage and look forward to your return. Sincerely, Scott Parody General...More

Reviewed 2 weeks ago

TV not working in first room switched to seond room water would not shut off on shower ran all night and all day girl at front desk could care less, told her twice about water and she just kept working on her nailsMore

Review collected in partnership with Best Western
Thank 817charlenel
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 1 week ago

We appreciate you taking the time to reach out regarding your recent experience. Our goal is to provide each guest with a clean and comfortable stay. We're happy to hear that we were able to get you into a room with a working TV and...More

Reviewed 4 weeks ago

The hotel was overall in poor condition. I was recommended by American Airlines and if given a choice I would not have stayed and for sure will never stay again. The sheets are paper thin, old and linty. The room smelled weird. The chair in...More

Review collected in partnership with Best Western
Thank znfelder
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 4 weeks ago

Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about cleanliness and overall appearance as well as for any odor in your room. We'll pass your concerns along to our housekeeping staff. In addition, we're...More

Reviewed 4 weeks ago via mobile

Did the stay and park package. Convenient and reasonably priced. Front desk staff are exceptionally friendly and efficient. The bar is great, food is good. Breakfast is nice. Rooms are small but clean and comfortable.More

Thank KEVIN G
Response from FrontDesk_GM, General Manager at Best Western Syracuse Airport InnResponded 4 weeks ago

Dear Kevin, At Best Western Syracuse, we always love hearing from our valued guests so we know how our service goals are measuring up. It's great to know that you enjoyed our stay and park package, convenient location, and friendly staff, along with our delicious...More

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Best Value Properties in North Syracuse, NY
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Room Service
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (31)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Fran B
8 August 2016|
AnswerShow all 5 answers
Response from LJTrue | Reviewed this property |
I caught shuttle at 5:30am. Airport is literally 2 minutes from hotel.
1
Vote
Countrygirlkjd
16 May 2016|
AnswerShow all 4 answers
Response from BWSAIGM | Property representative |
we require a credit card for incidentals at check in, however you can always pay cash at check out
0
Votes
Room Tips
"The end of the corridor has a water/ice cooler and can be annoying..."
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"No elevator"
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"Stay on 1st floor if it is hard to manage on narrow stairways to 2nd floor"
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"The only good thing i can say about this place now is that it is convenient for early or late flights."
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