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Hallmark Hotel Cambridge

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Hallmark Hotel Cambridge
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1,344 Reviews from our TripAdvisor Community

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Showing 1,325: English reviews
Cambridgeshire, United Kingdom
Reviewed yesterday NEW

I came here as a group of girls for a spa day including afternoon tea. We paid £40 through the spa breaks website. This included afternoon tea and a treatment of our choice. However the spa isn't much of one to be honest, it has a sauna, steam room and pool. The jacuzzi was not in use on the day...

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Helpful?
Thank EFLawrence
Reviewed 2 days ago NEWvia mobile

Came to stay with a friend overnight staff were lovely especially steph ( stephanie) from the lounge bar who did a random act of kindness and gave us a free glass of prosecco lovely girl and very friendly would defo come again

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Helpful?
2Thank Rachel R
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Rachel R, Thank you for leaving us your review which I have shared with the team. It was great to read that Steph looked after you so well during your visit. I hope that we can welcome you back to the hotel in the future. Kind Regards Jamie

Reviewed 4 days ago NEW

The family room was spacious although it was dated, it didn't really bother us as we didn't spend much time in the room. They had everything you needed ie tea/ coffee making facilities, good quality product in the bathroom and a nice little touch with the complimentary chocolate brownies and popcorn bag. All this, plus it was clean made up...

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Helpful?
1Thank Reenapatel
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Reenpatel, Thank you for leaving us your review, i have shared this with the team here at the hotel.It was great to read that you had an enjoyable stay with us and that the team looked after you so well during your stay. I do hope that we can welcome you back to the hotel in the future. Kind...

Chard, United Kingdom
Reviewed 4 days ago NEW

Checking in was fine. Room only ok as large stains on carpet outside the bathroom. Breakfast was self service . The food was good with plenty of choice but the bacon eggs etc could have been a bit hotter. Evening meal was good but the service could have been better. We waited over 25 minutes for our dessert

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Helpful?
Thank johnDLJ
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear johnDLJ, Thank you for leaving us your review, I am sorry that you encountered some problems with the food and service, i do hope that these were bought to the attention of the team at the time so they could be rectified for you. Kind Regards Jamie

Saxmundham
Reviewed 6 days ago NEW

The room was good with a large TV's and comfortable bed and part of our package was a nice bottle of red wine when we arrived. That is the good part. The 3 course dinner was ok but that was all, we ordered surf and turf and my steak was inedible, overlooked sinewy boot leather, I couldn't eat it and...

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Helpful?
Thank Janet P
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Janet P, Thank you for leaving us your review, which i have shared with the team here at the hotel. I am sorry that you did not find the quality of your meal to be up to the standard you expected and also that this was not remedied to your satisfaction at the time. I have passed on your...

Ely, United Kingdom
Reviewed 6 days ago NEW

Rooms very basic, pop up sink plungers in en-suit, water disappears as you are trying to wash. We've stayed here twice now, 1st stay at front of hotel, very noisy as traffic comes and goes out of car park, and other people don't think about other people being asleep as they go to their cars, it was also a big...

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Helpful?
Thank theoldheaths
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear theoldheaths, Thank you for leaving us your review, I am sorry that you were disturbed during the night by some other guests in the hotel. I do hope that this was brought to the attention of the night staff for them to be able to resolve this for you. Best wishes Jamie

Nelson, New Zealand
Reviewed 6 days ago NEW

We had two nights at this hotel, very enjoyable. The bedroom was comfortable and the staff friendly at all times. We got a free upgrade of our room because of an administration error, not the hotels fault at all - dealt with quickly and professionally (I think by Francesca, not sure of her name, sorry). We also received a free...

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Helpful?
1Thank alisonjones2017
BamberJK, Public Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear alisonjones2017, Thank you for leaving us your fantastic review of the hotel, I am so pleased that you enjoyed your stay with us and were well looked after by the team here in particular Francesca . I look forward to welcoming you back to the hotel next month. Kind Regards Jamie

Medway, United Kingdom
Reviewed 1 week ago

We stayed at the Hotel for a weekend break. The Staff were very friendly and the service was excellent Steph in the Lounge bar was very helpful with great customer service and could make a mean cocktail. I thought Receptionist Manger was very professional and very helpful. Some guest were shouting at her but she stayed calm and professional at...

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Helpful?
Thank jackiemagnus
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear jackiemagnus, Thank you for leaving us such a great review, i have shared your comments with the team at the hotel. I am so pleased that you were well looked after by Stph and the rest of the team here, and that you enjoyed the leisure facilities and your evening meal. I hope that you will return to the...

Bar Hill, United Kingdom
Reviewed 1 week ago via mobile

We had the most wonderful time at the Hallmark Bar Hill having afternoon tea! The food was out of this world, served on a mini picnic bench which was such a lovely surprise! It was beautifully presented and tasted amazing! The staff were brilliant and very attentive! A special thanks to Wayne who made the most delicious cocktails and really...

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Helpful?
Thank Loupat81
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear Loupat81, Thank you for leaving us your fantastic review i am so pleased that you enjoyed your afternoon tea with us. It was great to read that you were so well looked after by the team especially Wayne. I look forward to welcoming you back to the hotel in the future. Kind Regards Jamie

Harrow
Reviewed 1 week ago

Weekend spa break for 3 friends which was booked only the week before. Overall we all enjoyed staying at the hotel very much. I managed to secure a very reasonable deal for a family sized room (for the 3 of us), including £25 dinner, breakfast, use of the gym/spa and 25 minute spa treatments for under £100 each. We found...

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Helpful?
Thank GillHarman
BamberJK, Guest Relations Manager at Hallmark Hotel Cambridge, responded to this review

Dear GillHarman, Thank you for leaving us your review, which i have shared with the team at the hotel.I am pleased that overall you had a good stay with us, also that the team at the hotel especially Lizzie looked after you during your stay. I hope that we can welcome you back to the hotel in the future. Kind...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
HALLMARK HOTEL CAMBRIDGE Location Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, the Hallmark Hotel Cambridge has ample parking, a beautiful golf course, 136 comfy bedrooms, flexible meeting rooms and a lovely health club - it has absolutely everything you need for a successful business trip or relaxing short break in Cambridge. A hotel that has it all Free WiFi throughout. Located just 5 miles from Cambridge city centre Plenty of parking - complimentary when booking your stay direct with the hotel. £10 over night charge otherwise. 136 bedrooms including family bedrooms for up to 5 Brasserie, lounge and bar The Cambridgeshire Golf Course - 18-hole 2 tennis courts, indoor swimming pool, fitness suite and treatment rooms Sauna, steam-room, spa bath Ideal wedding venue for up to 180 guests 10 versatile meeting rooms for up to 200 delegates Sky Sports and BT Sport now available in the bar ... more   less 

Additional Information about Hallmark Hotel Cambridge

Address: | Cambridge, Bar Hill CB23 8EU, England (Formerly Cambridgeshire Moat House Hotel)
Region: United Kingdom > England > Cambridgeshire > Bar Hill
Price Range: €97 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Cambridge 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Menzies Cambridge Hotel And Golf Club
Menzies Hotel Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Cambridge staff and other travellers.
11 questions
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Questions? Get answers from Hallmark Hotel Cambridge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you pick a family room make clear how many in the room.”
 of 5 bubbles Reenapatel, 15 Feb 2017 | Read review
“We asked for a quiet room”
 of 5 bubbles jackiemagnus, 11 Feb 2017 | Read review
“216 was a nice family room”
 of 5 bubbles scravid, 7 Feb 2017 | Read review
“Rooms at the far end of the corridor...160 to 190 ....... Were very quiet and recently refurbished”
 of 5 bubbles 202JeffS, 25 Jan 2017 | Read review
“Ask for room away from spa as noisy when people leaving to go to their cars.”
 of 5 bubbles KLE2012, 17 Jan 2017 | Read review
5 of 5