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Park Hotel Napoleone

Via San Martino, 58, 57037 San Martino di Portoferraio, Elba Island Italy
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A wonderdful country house dating from the late 19th Century trasformed into a hotel for a quiet holiday in an uncontaminated Mediterranean nature. Close to the Villa of Napoleone, in an 85 hectares of private park, the Hotel offers:2 swimming pools, snack bar, private beach and private parking on Biodola Gulf, shuttle to the beach included in rates. Children (0-2 years) free for all periods. 25% of discount for the 3rd adult.
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Via San Martino, 58, 57037 San Martino di Portoferraio, Elba Island Italy
Name/address in local language
Getting there
Gal Galilei Airport100 kmSee all flights
Marina Di Campo Airport2 kmSee all flights
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551Reviews5Q+A5Room tips
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Antonietta E wrote a review Sep 2019
1 contribution2 helpful votes
I stayed at Park Hotel Napoleone for 4 nights/5 days and to say that I couldn't wait to leave was an under-statement. I cannot express my huge disappointment and disgust of this so called 4-star property. Where should I start... firstly, what is stipulated on their website is the furthest from the truth. This property is opened 3 months of the year, the summer months which doesn't give much time for the hotel to be ready (cleaned/refurbished/general hotel maintenance.etc) to greet guests who have chosen to spend their summer vacation in this property. The staff are unfriendly and unhelpful and treat you that you are a nuisance. The hotel room was not clean, documentation of the previous guests was left in the room alongside a pair of socks (clearly shows the room was not cleaned prior to our arrival). The shower was dirty with hair remains. Staying there for 5 days, the pool was cleaned only once which was on our last day. The website mentions internet available but once you arrive, free internet is only in the reception and near the pool but with the terrible internet reception, the free internet was null and void. They offer no facilities and given one day it rained with thunderstorms, they didn't have umbrellas to provide the guests to even visit the city centre but reception did suggest to visit a nearby beach as "it is still nice to see when it rains". One day, I was stuck in the tiny lift and thankfully a fellow guest assisted otherwise the only other person available was the housekeeper who was not useful at all. This so called 4-star property needs to be downgraded, it was disgusting and speaking with other guests they felt the same. There was no professionalism or customer service demonstrated and noticed there was only one person who was well looked after, that we discovered later was the owner of the hotel. My biggest regret was not reading the reviews before deciding to staying at this property. I strongly recommend to fellow travellers visiting Isola d'Elba please avoid this property.
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Date of stay: August 2019
Sleep Quality
2 Helpful votes
Raluca D wrote a review Aug 2019
Oradea, Romania9 contributions5 helpful votes
The hotel is beautiful but very old furniture,the staff is very unfriendly and you feel like you are disturbing😠. This is the first hotel where I feel very uncomfortable and I feel like I didn’t pay🤷🏼‍♀️ , like they make me a favor! Very unpleasant feeling! The made also very unfriendly, she didn’t refeel the minibar We stay for 4 nights. No bar open. You cannot drink anything after 9 o’clock in the hotel !!! Disappointed!!!!
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Date of stay: August 2019Trip type: Travelled with friends
1 Helpful vote
Jane A wrote a review Aug 2017
Manchester, United Kingdom88 contributions13 helpful votes
I wasn't expecting much as most reviews weren't that great, but it was one of the few places that I knew did a gluten free breakfast that weren't asking for a minimum 5 night stay (I only visited Elba for 2 nights) It could be such an amazing hotel if they just gave it a bit of an update!! Plus points Great location nestled in the hills above Portoferraio. Nice pool. Helpful staff - gave advise on boat tours, and booked them for me. Varied breakfast. (Cereals, pastries, bread, cakes, yoghurt, fruit, boiled eggs, cold meats & cheese. Lovely coffee). I was given a whole plate of gluten free goodies, both savoury and sweet - I found in general Tuscany is fantastic for catering for 'senza glutine'. Spacious rooms, shuttered windows and aircon (even if it is very old) + lockable safe in the room. Minuses Out of date furniture, decor etc. The beds are not great. In my double room they pushed two singles together and didn't use a double mattress topper, so you could feel the gap between the 2 mattresses. Shower gel is in sachets. Why are hotels doing this? Such a waste of packaging + you can never get enough out of one sachet. Hand / face towels were starched napkins. One of the bedside sockets wasn't working so only one bedside lamp could switch on. The drains were blocked so when the full sink emptied, water and crap from the drains came up through the shower plughole. (Staff were very receptive though when I told them about the issues on checking out). Wifi is available when you're in reception only. I found that the mobile network coverage was very limited in and around the hotel, so it was hard to research the island online. No lift in the annexe (it's only 2 floors) and there was no offer of a help with heavy bags. Cleaning staff ignored the do not disturb sign on the door (not a big issue, but why have the option if it's ignored?)
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Date of stay: July 2017
Trip type: Travelled solo
giovanni290648 wrote a review Aug 2016
Livingston, United Kingdom1 contribution1 helpful vote
It was a great hotel staff amazing clean could not ask for better would stay there again going back next year and we will stay there gardens are fab food was good head waiter in restaurant was fabulous we have a restaurant in Scotland and his service to all customers was first class wonderful pool bar the girl was so helpful they should be proud of their excellent staff
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Date of stay: August 2016
Richard R wrote a review Jul 2016
1 contribution
Friendly service, good location, good price, not noisy, bargain price, wlan only in hotel hall, swimming pool, parking lot, outside of the city, only open till end of August, air condition bar at swimming pool
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Date of stay: August 2015
Sleep Quality
Trip type: Travelled solo
Park Hotel Napoleone
ItalyTuscanyProvince of LivornoElba IslandSan Martino di Portoferraio
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Frequently Asked Questions about Park Hotel Napoleone
Which popular attractions are close to Park Hotel Napoleone?
Nearby attractions include Spiaggia di Sansone (3.8 km), Sottobomba Beach (4.1 km), and Spiaggia di Capo Bianco (4.5 km).
What are some of the property amenities at Park Hotel Napoleone?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Park Hotel Napoleone?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hotel Napoleone?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Park Hotel Napoleone?
Yes, free parking is available to guests.
What are some restaurants close to Park Hotel Napoleone?
Conveniently located restaurants include Scalo 70 Gelateria, Ristorante Al Moro, and Lo Zenzero.
Are there opportunities to exercise at Park Hotel Napoleone?
Yes, guests have access to a pool and a sauna during their stay.
Are pets allowed at Park Hotel Napoleone?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Park Hotel Napoleone?
The staff speaks multiple languages, including English, French, and German.
Are there any historical sites close to Park Hotel Napoleone?
Many travellers enjoy visiting Forte Stella (5.2 km) and Villa of San Martino (1.1 km).