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30/7/2017 31/7/2017
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    Grand Mercure The Hills Lodge

    1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$128
    US$128
    US$128
    Traveller (59)
    Room & Suite (449)
    Dining (18)
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    Overview
    • Excellent45%
    • Very good43%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
    All hotel details
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (496)
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    There are newer reviews for Grand Mercure The Hills Lodge
    See the most recent reviews

    191 - 195 of 491 reviews

    Reviewed 24 November 2014

    I was surprised at the mould in the shower and dust everywhere . I would rate this hotel as 3 star and overpriced.I am living in a 'reefer' shipping container while a i build a house and it was cleaner than this !The entry was...More

    Thank Philip R
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 22 December 2014

    Dear Philip - thank you for your review and my sincerest apology we did not deliver our usual high standard experience. After your review we assessed all our rooms in areas you complained to ensure they were up to speed. I appreciate your were upset...More

    Reviewed 22 November 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank hylands41
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 November 2014

    More

    Reviewed 22 November 2014

    I spent the weekend at a work conference at Hills Lodge. I had driven past it a thousand times without much thought. Once past the cheesy exterior you find a beautiful, stylish hotel. The rooms are large and well resourced. The facilities at the hotel...More

    1  Thank Keely S
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 23 November 2014

    Dear Keely - thank you for the positive review and for acknowledging our great staff and service. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager

    Reviewed 14 November 2014

    I recently flew down for a weekend from Jakarta to Sydney to attend a family party out in the Hills area. The Hills Lodge was so convenient as only a fifteen minutes drive to the venue, but more importantly the staff were so helpful in...More

    Thank Alison A
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 18 November 2014

    Dear Alison - thank you for choosing us on your recent trip. We are very pleased you enjoyed the experience. Kind regards Malcolm Mathie - General Manager

    Reviewed 14 November 2014

    From the minute we arrived, attention to detail and professional service from every single member of the staff has made this an excellent choice of hotel to stay at. Quality rooms, spa and pool add to the experience. Lovely friendly bar staff too. Guests seem...More

    Thank Jean H
    Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 18 November 2014

    Dear Jean - thank you taking the time to review and rate your experience. We look forward to welcoming you again. Kind regards Malcolm Mathie - General Manager

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Dry Cleaning
    • Laundry Service
    • Conference Facilities
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$121 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Grand Mercure The Hills Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Sydney >
    • The Hills Shire >
    • Castle Hill
    Add Photo Photos
    Traveller (59)
    Room & Suite (449)
    Dining (18)
    Pool & Beach (12)
    Hotel & Grounds (67)
    Business Centre & Event Rooms (8)
    Bathroom (4)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joe J
    6 September 2016|
    Answer Show all 2 answers
    Response from becnjo | Reviewed this property |
    never have eaten many many times and never aproblem
    0
    Votes
    MalcolmWhitfield
    21 August 2016|
    Answer Show all 9 answers
    Response from Louise S | Reviewed this property |
    As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
    0
    Votes
    lippy963
    21 April 2016|
    Answer Show all 7 answers
    Response from becnjo | Reviewed this property |
    yes it does to all levels and carpark
    0
    Votes
    Room Tips
    "Top Floor Rooms facing rear parking lot are quiet e.g. 16, 17, 18, 19"
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    "Book a balcony bath for couples or a family room if travelling with children"
    Read review
    "We had room 60 which overlooked the swimming pool. At night the pool looked great but no one used the pool..."
    Read review
    "No real views to be had."
    Read review
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