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Grand Mercure The Hills Lodge

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Traveller (69)
Room & Suite (456)
Dining (19)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
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All reviewsheated poolnobles restaurantplenty of parkingroom servicestandard roomcomfy bedroom was largebuffet breakfastfresh airreception staffnorwest business parkbusiness tripcomfortable stayconvenient locationsydneyspawedding
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191 - 195 of 526 reviews
Reviewed 31 March 2015

I recently had my engagement party at the Estate Room within the Hills Lodge Hotel. I cannot thank the staff enough for the amazing service that they provided!!! The venue was absolutely beautiful and again so were the staff. I was assisted by Cheryl throughout...More

1  Thank RDardesco
Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 6 May 2015

Dear Guest - happy to hear you enjoyed your function and for acknowledging Cheryl. We hope we are able to look after many more of your events in the future. Kind regards Malcolm Mathie - General Manager

Reviewed 29 March 2015

Excellent hotel, clean, well appointed rooms, safe for single women, reception staff are lovely women in their 30's and 40's that know about professional standards and behaviour towards their client group, very friendly and helpful. Free parking, free pool. Has day spa as well for...More

Thank starstar13
Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 6 May 2015

Dear Guest - thank you for the positive review and glad to hear you enjoyed our new 5 star beds, they have definitely been receiving some great reviews. Yes we are very lucky to be well positioned between both churches. We look forward to welcoming...More

Reviewed 22 March 2015

This has gone down as one of the best hotels I have ever stayed! The staff we absolutely amazing, friendly, and greeted us with a smile every time. We were here for my sisters wedding which the venue was just down the road from the...More

3  Thank Bethany W
Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 6 May 2015

Dear Bethany - very happy the you thoroughly enjoyed your stay. Thank you for the great comments and your recommendation, we hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager

Reviewed 20 March 2015

I was impressed by this hotel's size being in the suburbs in Sydney, it had a nice feel to the place. The staff were very friendly and helpful and although I didn't eat at the restaurant it looked nice. The room was well laid out...More

2  Thank Jasoneen
Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 22 March 2015

Dear Jason - thank you for the positive review. Yes I agree our lovely energy efficient lights do take a while to heat up. I am in the process of changing them all to LED lights which is quite expensive so are rolling this out...More

Reviewed 20 March 2015

Guests and bridal party alike booked the hills lodge for the weekend. Perfect staff who catered to our every need, no matter how big or small! Can commend every staff member we encountered for kindness and helping us with everything. Beautiful venue, and pristine rooms!...More

1  Thank Thebeauuty
Response from MMGM9680, General Manager at Grand Mercure The Hills LodgeResponded 22 March 2015

Dear Guest - thank you for the amazing review and comments. We hope to welcome you back soon. Kind regards Malcolm Mathie - General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Banquet Room
Dry Cleaning
Laundry Service
Conference Facilities
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (69)
Room & Suite (456)
Dining (19)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (8)
Questions & Answers
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Joe J
6 September 2016|
AnswerShow all 2 answers
Response from becnjo | Reviewed this property |
never have eaten many many times and never aproblem
0
Votes
MalcolmWhitfield
21 August 2016|
AnswerShow all 9 answers
Response from Louise S | Reviewed this property |
As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
0
Votes
lippy963
21 April 2016|
AnswerShow all 7 answers
Response from becnjo | Reviewed this property |
yes it does to all levels and carpark
0
Votes
Room Tips
"I'm sure all the rooms are fine - it's just someone's menstrual blood on the mattress protector..."
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"Rooms away from the main road."
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"If you are staying on a Sunday...forget the Day Spa."
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"rooms downstairs near day spa very quiet despite hotel being very busy"
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