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Huilo Huilo Nothofagus Hotel

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Carretera Internacional CH-203, km 55 Puerto Fuy, Region de los Rios, Neltume Chile
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (996)
Room & Suite (138)
Dining (65)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Huilo Huilo Nothofagus Hotel
Updated 10/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Neltume
Location
Cleanliness
Service
Value
Travellers' Choice
Full view
Property amenities
Free parking
Free internet
Pool
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Wine / champagne
Hiking
Horseback riding
Ski rentals
Entertainment staff
Fishing
Walking tours
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Neck massage
Salon
Rooftop terrace
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
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Room features
Housekeeping
Private balcony
Safe
Bottled water
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Spanish
1115Reviews20Q+A29Room tips
Traveller rating
  • 597
  • 274
  • 143
  • 55
  • 46
Time of year
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Popular mentions
suejdavies wrote a review Apr 2020
Epsom, United Kingdom90 contributions57 helpful votes
I have deleted my previous review after the Huilo Huilo Nothofagus Hotel finally refunded the 10k pesos “suggested room tip” which was paid without knowledge of the charge or our agreement. Thank you. It took a while, was difficult to make contact, but finally resolved. However, the fact remains that this is a charge which should not even be sought, and a warning to future guests. As with every location and accommodation, this place had good points and bad. As for the hotel in general, it is a fascinating complex of buildings in beautiful surroundings. Our check in was not great – being made to wait until 3 o’clock on the dot before being given our keys. The walks in the area were not explained particularly well by the excursions team at first. When we discovered that a couple of the walks from the hotel were in fact closed we returned to that office and they explained the access to the rest of the park and the other walks available. There is a fantastic rooftop lookout which it seemed not many guests knew about. We discovered it by chance. Our room, no. 27, was lovely. However, we couldn’t sit out on the balcony because of the smell from the kitchen extractor fan just below. We did not use the buffet dining option, but found the bar and restaurant good and reasonably priced. Their craft beer from the brewery across the road was very good.
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Date of stay: February 2020
Rooms
Service
Room Tip: Our room, no. 27, was lovely. However, we couldn’t sit out on the balcony because of the smell...
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1 Helpful vote
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Response from comunicaciones2018, Public Relations Manager at Huilo Huilo Nothofagus Hotel
Responded 9 Apr 2020
Dear, we are pleased to know that your visit to our Reserve has been pleasant, we are a team committed to enjoy our guests. Best regards.
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caroka wrote a review Mar 2020
Canton of Zurich, Switzerland81 contributions77 helpful votes
Perfect example of "Overpromise, underdeliver". The worst dinner buffet ever, the breakfast buffet saved me putting it at 1 star. For US$500 for 2 rooms I can think of a list of 50 places where it would have been more worthwhile to spend our money. The Spa is a farce, with the pools being hot pools of germs, no lap pools for adults, so you are either in a hot tub or wet your feet in the shallow kids pool. The shellacked wood is too much, so much potential creating a real tree house effect without clunky shiny tree trunks and uncomfortable furniture. Plus it's super loud, as the atrium style build magnifies the noise, so sleep did not come til well after midnight. Great pity as it has such potential !
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Date of stay: January 2020
2 Helpful votes
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robert W wrote a review Feb 2020
Dorchester, United Kingdom44 contributions39 helpful votes
We stayed 2 nights. This is a big busy hotel but built in a really interesting way. The staff are extremely helpful and all meals were good. These are buffet style. Some e nice bars too. The guided walks organised by the Excursion centre are excellent and the staff there are again super friendly. The local town which is well worth a visit is about 1 hours walk through the forest on a marked trail. Definitely reccomended for a visit to Hulio Hulio.
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from comunicaciones2018, Director de Relaciones Públicas at Huilo Huilo Nothofagus Hotel
Responded 5 Mar 2020
Dear, we are pleased to know that your visit to our Reserve has been pleasant, we are a team committed to enjoy our guests. Best regards.
Read more
amicha801062 wrote a review Dec 2019
1 contribution
Very nice service and were kind enough to change us rooms to bigger ones from Montagnia Magica. Good breakfast dinner could be better and if you are planning on massages at the spa make sure you are explicit about how you like them we had mixed experiences there.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled as a couple
Room Tip: Rooms at Montana Magica are small prefer the other two options.
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Response from Huilo Huilo M, Public Relations Manager at Huilo Huilo Nothofagus Hotel
Responded 7 Jan 2020
Dear, we are pleased to know that your visit to our Reserve has been pleasant, we are a team committed to enjoy our guests. Best regards.
Read more
Lenita935 wrote a review Dec 2019
1 contribution
Beautiful room, little but had everything needed, good bed. Friendly staff. Good breakfast. Outdoor activities near and the trails are good. Spa was nice but Finnish sauna wasnt as it is in Finland. Overall very good.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
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Response from Huilo Huilo M, Public Relations Manager at Huilo Huilo Nothofagus Hotel
Responded 20 Dec 2019
Dear, we are pleased to know that your visit to our Reserve has been pleasant, we are a team committed to enjoy our guests. Best regards.
Read more
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PRICE RANGE
US$193 - US$260 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Nothofagus Hotel & Spa Huilo Huilo
LOCATION
ChileLos Rios RegionNeltume
NUMBER OF ROOMS
55
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Frequently Asked Questions about Huilo Huilo Nothofagus Hotel
Which popular attractions are close to Huilo Huilo Nothofagus Hotel?
Nearby attractions include Saltos del Huilo-Huilo (4.0 km), Lago Pirehueico (2.1 km), and Sendero el Puma (5.4 km).
What are some of the property amenities at Huilo Huilo Nothofagus Hotel?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Huilo Huilo Nothofagus Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Huilo Huilo Nothofagus Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Huilo Huilo Nothofagus Hotel?
Conveniently located restaurants include Cerveceria Petermann, Cafeteria Cruz del Sur, and Marina del Fuy.
Are there opportunities to exercise at Huilo Huilo Nothofagus Hotel?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Does Huilo Huilo Nothofagus Hotel have an airport shuttle?
Yes, Huilo Huilo Nothofagus Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Huilo Huilo Nothofagus Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Huilo Huilo Nothofagus Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Huilo Huilo Nothofagus Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
Is Huilo Huilo Nothofagus Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.