We spend 2 nights during low season and we spent 260€ per night for the superior Included breakfast (not the best) and access to the pool areas (nice, with limited area for hotel guests). Big hotel well organised and good service. Dinner Restaurant: medium level, great wine list (special thank to Paolo, the manager) but expensive 65€ each for 1 second, 1 dessert and a good glass of wine. Pool restaurant: expensive and not very good (hamburger 16€) IMPORTANT: I do not suggest the hotel package because they’re not cost saving. Better to pay only what you really want to do, many good and nice restaurant cheaper in the area.
Staff 5/5, hotel 4.5/5, food 5/5, entertainment 3/5 Overall relaxing break in lovely hotel. Shame the new part is not as classic as the old. Grounds very nice. The restaurant room was a bit lacking character/atmosphere otherwise food excellent. We dined out most nights at hotel recommended places all very good. User the surprisingly large hot and bubbles pool and not he summer pool although invitingly quiet. Easy trips out to Lucca and piza. Entertainment was amusing withe the wrong notes played but nonetheless entertaining. You must have a front room. The rear ones have no view although all very nice.
We had 4 days at the grotto Giusti. The hotel is very elegant with beautiful decor. The spa therapist were all professional people and treatments not over priced. Beds comfortable with lovely linens. The restaurant was quite large and a little impersonal although the staff were lovely and welcoming. Breakfast was faultless everything catered for. I would definitely come here again. The thermal swimming pool is open to the public for a fee between 10 - 6 pm. but residents are in a semi private area. There is also a fresh water pool just for hotel guests. The pool bar serves a good selection of healthy snacks and a daily pasta dish. I really enjoyed my stay here.
We spent a night here after reading a lot about thermal spas all over Tuscany, but the cave experience is really what intrigued us the most. Our room came with half-off the Grotto, so my wife and I gleefully scheduled a time slot, followed by a couples massage. First of all, it should be noted that the spa and the hotel feel a little like two totally different sides of the same building. I even got incredibly lost trying to make my way back to my room. We started in the thermal pool outside, which was fairly empty. It felt a little like a big outdoor hotel pool, except people were just sort of soaking instead of swimming. The water was warm, but not hot like a hot tub. Nice, but nothing especially "luxurious" if that's what you're looking for. When it came time for our cave visit, we stopped at a small locker area where we changed into a basic gown type thing, not wearing anything underneath. We were told we had 1 hour. Then, we walked downward, through a doorway, into the caves, which are basically divided into three sections: a cool area, a mild area, and a hot area. We walked all the way to the back, to the hottest zone, were a few people here and there languished on recliners in silence. My wife and I did the same, and found the experience to be surprisingly relaxing -- unlike a sauna or steam room, we weren't "enduring" the heat, but rather entranced by it. Things remained silent for the most part, until an older group got up to leave and spend a good while chatting loudly in Italian with total disregard. Wish the rule about silence was reiterated to guests before they entered. After our hour was up, we went back upstairs, got our clothes from the locker, and were guided to an area to shower. We read some reviews that mentioned getting hosed down naked by staff members, but this didn't happen at all to us -- we had or own private rooms. Maybe the policy changed, so fear not about having to be naked in front of anyone throughout this experience. Overall, truly unique and I'm glad we did it -- although not sure I'd have been quite as excited had we payed full price. Our couples massage was really nice as well, although it's a "relaxation massage" -- don't expect them to work out any muscle issues, but instead basically rub your body with oil for the duration. We had to wear tiny little paper thongs (nothing else), so like most massages, you'll need be comfortable with that. Both our massage therapists were women, very polite, spoke little english. Definitely very very relaxed afterward, as advertised. Overall, the hotel itself was just fine. It seems to me that the cave/spa is what makes the place really special, and I think it's worth a visit for sure if you're willing to spend a little money for a full day of treatments/pool time.…
Three of us from the U.S. found our two-night stay at Grotta Giusti to be a relaxing highlight during our trip to Italy. It was a perfect way to slow down amidst a multiple city visit. We enjoyed facials, massages, time in the thermal pool and the hot steam in the cave. There is a fun, brisk morning hike through the property past rock climbing and par course area. The rooms are beautiful, the staff is welcoming and the restaurant serves a delicious traditional Tuscan Ribollita soup.