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Thermalhotels & Walliser Alpentherme Leukerbad

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Thermalhotels & Walliser Alpentherme Leukerbad
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583 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Reviewed 30 September 2016 via mobile

After 10 days of intense wandering throughout Switzerland we decided to find a remote location to relax. What better place than a town famous for its thermal pools! We picked Heliopark to stay because we heard they have a private indoor and outdoor thermal pool and we found they even have a place called "grotto bad" which is like a...

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Helpful?
1Thank mkju
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear MKJU thank you very much for staying in our hotel and sharing your positive impressions with us. I am delighted to know that you enjoyed every aspect of your stay and the services we had provided. I will gladly pass on your kind words to Nuno. The team and I looking forward to welcome you back again soon Kind...

Geneva, Switzerland
Reviewed 19 September 2016

We stayed one night in this hotel with access to the thermal baths. The way it is set up is fantastic. From the parking to the hotel and thermal baths they are all linked by underground tunnels. The service was excellent and the personnel very friendly and helpful.

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Helpful?
1Thank Annemarie O
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Annemarie O thank you very much for your visit in our hotel and sharing your positive impressions on Tripadvisor. I am very happy to know that you enjoyed your stay and the services provided by us. Indeed its an added value, to commute between the buildings via the underground path. Many thanks also for the kind words towards the...

Reviewed 15 September 2016

Heliopark Hotels is a group of three hotels and themalbath-shopping-complex all connected by underground tunnels. No need to walk in your gown to your massage appointment across the street, use the tunnel. Our hotel had its own sauna, steam room, hot pool grotto and indoor and outdoor warm water pools. The Alpentherme offers a restaurant, cafe, various shops and a...

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Helpful?
1Thank Jim M
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Jim M thank you very much for staying in our hotel and sharing your positive impressions on Tripadvisor. I am glad that you enjoyed your stay as well as all the convenience and services we have provided. I will gladly also give your comments to the team and the therapist that provided you with the honey balance massage. the...

Reviewed 26 August 2016 via mobile

We came with a last minute reservation via booking.com We got fantastic service from the young guy in the reception. Got upgraded for a nice room and were very happy with the room, with the excellent rich breakfast. The hotel thermal pools are nice but we went also to the adjacent big thermal pools enjoying a discount. We will definitely...

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Thank Zingers
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Zingers thank you very much for staying in our hotel and sharing your positive impressions on Tripadvisor with us. I am glad to know that you had enjoyed your stay to the fullest. I will of course also give your warm words to our team members at the reception and the hotel. Indeed a special treat for our hotel...

Canton of Geneva, Switzerland
Reviewed 22 August 2016

I've visited this hotel twice (the first time was about 2 years ago) and I wish I could rate it higher, but: although the staff is as amiable and hospitable as always, the state of the facilities is visibly deteriorating, which brings the entire experience down. The renovation works, which supposedly have been planned for some time now, are long...

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Thank Katya I
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Katya I thank you very much for staying in the hotel and sharing your impressions, as you had mentioned renovation work are in the final planing and will be shared over different periods without disturbance to our guests. I am glad that you still had enjoyed the hospitality of our team members that are eager to please and make...

Catterick, United Kingdom
Reviewed 8 August 2016 via mobile

We are currently staying in this hotel at the moment. It's a lovely hotel with beautiful views. You have use of a number of swimming pools inside and out. Temps from 36c to 39c. You also have use of sauna and steam rooms this is all for FREE. With discounts on everything surrounding you out of the hotel. Very pleasant...

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Thank LRR0809
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear LRR0809 thank you very much for staying in our hotel and sharing your positive impressions on Tripadvisor with us. I am glad to know that you had enjoyed your stay and our services. In regards to the ironing possibilities so offer we a special room on the ground floor or are happy to do it for you, during the...

Hong Kong
Reviewed 5 August 2016

I stayed in this hotel on 26 July 2016. It is on the hill and the surrounding environment is very peaceful and beautiful. The public area and the room were a bit old yet the bathroom had just been renovated with very nice bathing facilities (the shower head, bath tub, etc.) We also went to the pool (with warm water)...

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Thank DorCheung
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear DorCheung thank you very much for your visit and sharing your positive impressions on Tripadvisor with us. I am glad that you enjoyed the amazing view, the fresh mountain air and of course the natural Thermalwater in our pools. For sure you knew, that the water is coming up with 51 Degree with a volume of almost 4 Mio...

Bern, Switzerland
Reviewed 4 July 2016 via mobile

After hiking from Kandersteg across the Gemmi pass, we took the cable car down to Leukerbad. Having read some critical remarks in this forum about the rooms, let us arrive with limited expectations. However, we met very friendly staff and also the room [4th floor of White Mansion] was fairly good. The hotel is located right next to the Alpen...

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Thank Heiko V
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear HeikoV thank you very much for staying with us and sharing your positive impressions. I am glad that we could succeed your expectations. You have for sure chosen one of the most senic ways to travel to Leukerbad and have seen first the village from the top and after enjoyed the beautiful mountain scenary from below in one of...

Reviewed 18 June 2016

We spend the day in the Thermal Bad of Leukerbad. This is independent of hotels. The thermal bad is excellent re cleanness, possibilities to enjoy the hot clean water, to relax. The service at the bar was cool and very businesslike, we left to find some other place to eat.

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Thank Leon W
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Leon W thank you very much for the visit in our well known Walliser Alpentherme, the healthy Thermalwater and the sceniec mountain view. If you would be so kind to clarify for me if you had visited the hotelbar or you refering to the Bistro or the Gemmibar at the Walliser Saunadorf, I would very much appreciate. Anzer@heliopark.ch If...

Hong Kong, China
Reviewed 10 June 2016

We have been travelling quite a bit since retirement. We always got better choice of guest room when we booked direct from the hotel web site. But not this time. We told the check in staff that we have made our booking direct and requested for a better choice of guest room. He just gave us a definitely "NO" and...

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Thank benjaminng2016
Anzer_H, Geschäftsführer at Thermalhotels & Walliser Alpentherme Leukerbad, responded to this review

Dear Benjaminng2016 thank you very much for staying in our hotel and sharing your impressions. First of all I would like to apologies for the experience you had in our hotel, this is for sure not the guestservice we are looking and aiming for. If you could be so kind to send me some more details to anzer@heliopark.ch as it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Thermalhotel Leukerbad are centrally located in Leukerbad which is known as the largest thermal area of the Alps. On a height of 1.411 m surrounded by the Valais Alps it combines tradition and modern lifestyle. The Thermalhotels & Alpentherme consist of 3 buildings: the Grand Bain, the Maison Blanche (built 1625) as well as the Hotel de France (built 1845) which is located directly next to the main buildings. All buildings possess a long and interesting history. The 135 rooms and suites are spread out between the three buildings and connected by an underground tunnel so that all facilities and the Walliser Alpentherme can be reached easily. The rooms are comfortably equipped either modern or in the typical local style of the area. We are offering 7 meeting rooms up to 200 persons. Banquet hall Balmhorn is perfectly suitable for festive events and weddings. Tailor-made incentives if requested. The hotels have their own wellness area with thermal indoor- and outdoor pool, sauna, steambath and grotto bath as well as a beautiful garden to relax. Directly next to the hotel the Walliser Alpentherme is situated with a wide variety of beauty- and wellness services. The restaurant Masion Blanche offers you every morning a rich and tasty breakfast. A culinary highlight is our restaurant Sacre Bon at the Hotel de France. It invites you with its warm atmosphere to enjoy the evening with traditional Valais meals or international creations from our chef. The bar Grand Bain is the ideal place to end your day either in front of the chimney and with live piano music during winter season or on our terrace with an amazing view on the alps during summer season. We offer numerous services as for example free Wifi at our hotel lobby and free luggage and parking service by our porter. ... more   less 

Additional Information about Thermalhotels & Walliser Alpentherme Leukerbad

Address: Dorfplatz 1 | 3954 Leukerbad, Leukerbad 3954, Switzerland (Formerly Lindner Hotels Alpentherme Leukerbad)
Region: Switzerland > Swiss Alps > Canton of Valais > Leukerbad
Price Range: €125 - €338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thermalhotels & Walliser Alpentherme Leukerbad 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Lindner Hotels Alpentherme Leukerbad Hotel Leukerbad
Lindner Hotel Alpentherme Leukerbad
Lindner Resort Alpentherme Leukerbad
Hotel Style:
#3 Luxury Hotel in Leukerbad
#5 Ski-In / Ski-Out Hotel in Leukerbad
#7 Spa Hotel in Leukerbad
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Questions & Answers

Here's what travellers have asked, with answers from Thermalhotels & Walliser Alpentherme Leukerbad staff and other travellers.
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Questions? Get answers from Thermalhotels & Walliser Alpentherme Leukerbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not consider this hotel when you go to Leukerbad unless they improve.”
 of 5 bubbles benjaminng2016, 9 Jun 2016 | Read review
“Ask for a room in the higher floors - they are more spacious and nicer looking. Avoid the lower floors if you can.”
 of 5 bubbles Nighthawk301, 14 Apr 2016 | Read review
“Try and get a room in the newer building. Ceilings in the old building are low, and for people over 1, they are too small.”
 of 5 bubbles JackieKeau, 22 Dec 2015 | Read review
“Get high room in building with French restaurant”
 of 5 bubbles cfjd, 24 Oct 2015 | Read review
“Don't choose the De France building”
 of 5 bubbles apellicerf, 13 Sep 2015 | Read review
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