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Ibis 3 Lacs Neuchatel

11/06/2017 12/06/2017
1 room 2 adults 0 children
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Ibis 3 Lacs Neuchatel
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269 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Singapore, Singapore
Reviewed 23 January 2017 via mobile

This hotel is located in some industry zone. The heating in the room is not sufficient. The room is not warm at all. Next, it costs a boom to get a taxi to go for business meeting around the area. It is better to stay in Nauchatel.

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Helpful?
Thank ChuaTY
frossard c, General Manager at Ibis 3 Lacs Neuchatel, responded to this review

Dear Mr. ChuaTY Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Singapore, Singapore
Reviewed 27 December 2016

The hotel is located away from Neuchatel, so a car is needed if you want a dinner. This is an Ibis hotel, so the menu is limited. The room and bathroom is clean and specious. A bit dated, but all is functioning perfectly. The staff is friendly and correct. The breakfast is good.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Wim V
frossard c, Manager at Ibis 3 Lacs Neuchatel, responded to this review

Dear M. WIM V, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

United Kingdom
Reviewed 7 December 2016 via mobile

On arrive in reception it's almost like walking into a time warp. The hotel is dated & has little to offer. The room are of a good size. And unlike the ibis of my previous night stay has a double door system in the room. That I'd of thought would have given the rooms some sound proofing!! NO is the...

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Helpful?
Thank CMMD77
frossard c, Directeur général at Ibis 3 Lacs Neuchatel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christian Frossard Directeur /Propriétaire Trois Lacs Gestion SA

Maulden, United Kingdom
Reviewed 18 September 2016

Our room was spacious and clean. No coffee in the room but was available at the bar in reception. Free Wifi. Good restaurant over the road from hotel. Parking was good, and staff were helpful. Swimming pool in garden area.

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Helpful?
Thank Susan H
Reviewed 14 September 2016 via mobile

We crashed with the family for a night. No ACs in the room. No room service or other services are available. However the staff was very friendly and helpful. Its not a bad place, if all you need is a comfy bed and quite hours of sleep for the night.

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Helpful?
Thank Mahjabeen I
frossard c, General Manager at Ibis 3 Lacs Neuchatel, responded to this review

Dear Mahjabeen I, Thank you for taking the time to tell us about your experience at the ibis 3 Lacs Neuchatel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Surin, Thailand
Reviewed 6 July 2016

This Ibis is high price for the location . Service good good breakfast selection better than most other Ibis here in Switzerland; plenty of car parking space available. difficult to get wifi in the room. bed comfortable and room clean, 24 hours service

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Helpful?
Thank thaikwai
frossard c, General Manager at Ibis 3 Lacs Neuchatel, responded to this review

Dear Thaikwai We very much appreciate your comments regarding your stay at the ibis 3 Lacs Neuchatel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Antwerp
Reviewed 24 June 2016

The rooms are clean, staff is friendly, breakfast is ok. It doesn't have airconditioning, so you have to open the window to have fresh air. Not too much traffic around, so that's ok. Nothing really negative to report, but overall the experience is just average.

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Thank Fly_Peter
Reviewed 26 May 2016

We stayed in this Hotel on 21st May. The hotel is located just on the outskirts of the city and is very well connected with the main road. Main city is just 10 min drive from the city. The environs are serene and very calm. We enjoyed our stay there. Just a small glitch - it will be better to...

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Thank Learner F
Ely
Reviewed 26 February 2016 via mobile

Out of town with. Very limited local restaurants. Standard ibis, but big rooms, and comforable beds, the local restaurant we used was good. No gluten free bread for breakfast despite requesting in advance. Nice bar and breakfast area. OK for 1 night.

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Thank AlanFSEly
frossard c, Directeur général at Ibis 3 Lacs Neuchatel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Stuart, Florida
Reviewed 4 October 2015

Review collected in partnership with Ibis Hotels
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Thank FT3
frossard c, Responsable réception at Ibis 3 Lacs Neuchatel, responded to this review

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located in the heart of the region of the 3 lakes, at the foot of the Jura and near the N5 motorway, the Ibis 3 lacs Neuchatel hotel has 60 rooms with WiFi internet access. The Restaurant des 3 Lacs, a terrace, a swimming pool, a bar, a snack service 24/7, free parking and 3 meeting rooms are at your disposal. Neuchatel and its lake are 5 km from the hotel. Golf and tennis facilities at 2 km. Papiliorama and Nocturama, tropical domes hosting exotic fauna and flora, are 5 min away. ... more   less 

Additional Information about Ibis 3 Lacs Neuchatel

Address: Le Verger 1, Thielle 2075, Switzerland
Region: Switzerland > Canton of Neuchatel > Thielle
Price Range: €92 - €113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis 3 Lacs Neuchatel 3*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from Ibis 3 Lacs Neuchatel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no such thing as a good room at this hotel.”
gmaso, 9 Aug 2015 | Read review
“If you are disabled do not book in as there is not lift to the first floor where the rooms are”
PeteC530, 28 Jan 2014 | Read review
“Ask for a garden view room (the other side of the hotel faces the car park area).”
SALONIKIOS2012, 27 Aug 2012 | Read review
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Prices are for 1 room, 2 adults
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