Hotel Allegra
Via Maistra 171, Pontresina 7504 Switzerland
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What is Travellers’ Choice?
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About
#2 of 22 hotels in Pontresina
Location
Cleanliness
Service
Value
Travellers' Choice
Das unkomplizierte & herzliche 3*** Superior Hotel ALLEGRA wurde im Juli 2000 eröffnet und liegt zentral in Pontresina. 54 moderne un grosszügigeDoppelzimmer mit 24m2 zum Rosegtal, Zimmer mit 21m2 + 30m2 zur Bergseite Languard, Familienzimmer und Familieneinheiten. Alle Zimmer sind neu-renoviert ! Eingerichtet mit komfortablen Boxspringbetten, Sitzecke, Sat-TV mit Radio/Wecker, Nespresso-Maschine, Wlan-Zugang, Safe, Bad mit Wanne/Dusche, Föhn. 4 Zimmer in der 1. Etage sind speziell für Gäste mit Gehbehinderungen und Rollstuhlfahrer. Ein grosszügiges Frühstücksbuffet mit regionaler Produktevielfalt lädt von 7 - 11 Uhr ein zum Genuss nach Herzenslust, ganztägig geöffnete Hotelbar & Lounge, ein direkter Bademantel-Zugang zur Pontresiner Badelandschaft & Spa Bellavita sowie Skiraum, Schuhraum, Shuttle-Service, Parkplätze, Garage runden das attraktive Angebot ab. Specials: Ab 2 Übernachtungen: im Sommer ÖV (Zug & Bus im Oberengadin) sowie freie Benutzung aller Bergbahnen inbegriffen, im Winter ÖV inklusive und Skipass CHF 45.00 pro Person/Tag. Fragen Sie nach Pauschalangeboten !
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Property amenities
Electric vehicle charging station
Wifi
Pool
Sauna
Free breakfast
Bicycle rental
Hiking
Children's television networks
Paid private parking on-site
Car park
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Snack bar
Wine / champagne
Horseback riding
Ski rentals
Ski school
Skiing
Bicycle tours
Tennis court offsite
Walking tours
Waterslide
Board games / puzzles
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Spa
Foot massage
Full body massage
Massage
Pedicure
Solarium
Steam room
Ski In / Ski Out
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, German, Italian and 2 more
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
19Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
Via Maistra 171, Pontresina 7504 Switzerland
Name/address in local language
Getting there
Car HireSee all Pontresina car hire
379Reviews1Q+A24Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Nice big rooms, great breakfast, wonderful and very helpful staff. Directly connected to the hot baths (inside and outside pools). Possible to park on private hotel spaces for a very good price. We will certainly come back!
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Regina Amberger, Geschäftsführer at Hotel Allegra
Responded 2 weeks ago
Dear guest thank you very much for staying with us at Hotel ALLEGRA and for leaving such a wonderful review. It was a pleasure having you and we do appreciate that you thoroughly enjoyed your holidays with us and you fully approved of all services provided. Thank you as well for your warm words regarding our staff - we will certainly pass on that compliment. We look forward to welcoming you again to Pontresina in the near future, meanwhile all the best and kind regards Regina Amberger, General Manager
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+1
Excellent choice in Pontresina. This hotel is beautiful, the rooms are well designed and spacious, the views are amazing and the staff provided customer service that is rarely still seen. Regina the manager runs this hotel like a well oiled machine paying attention to every detail. The breakfast was truly the best we had in our 2 weeks in Switzerland. Everything was super clean and well maintained. The icing on the cake was the use of the pools at the spa. Enjoying the infinity jet pool while soaking in the Mountain View’s was so relaxing after a day of hiking. Tamera at the front desk was welcoming and provided great resources for things to do in the area. Also they provided drop off and pick up at the train station even though we could easily walk as it was very close. Pontresina was a fabulous place to visit and we would certainly go back. Thank you for a great stay.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was our first visit to the area and upon check-in the staff and management went above and beyond to ensure that during our short two day stay we were able to optimize use of the local travel pass to see the highlights of the area. They provided maps, a local travel card, and instructions as to how to best find the most convenient train station (not the one we arrived at). The restaurant recommendations and reservations were also fantastic. Special call out to Regina (manager) Annalisa and Tamara (front desk) for answering all of our questions and ensuring that our stay was fantastic. Access to the spa and pool was an added bonus that was much appreciated after a hard day of hiking, climbing. What a wonderful place to stay!
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: We requested rooms with a mountain view and were not disappointed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Regina Amberger, Geschäftsführer at Hotel Allegra
Responded 2 weeks ago
Dear guest What a wonderful review you left us regarding your recent stay with us at Hotel Allegra. Thank you very much for your warm words and your enthusiastic feedback, which leaves us very thankful for having you amongst our guests. It is not just a job we are doing, but our utmost concern in providing for all our guests all necessary and helpful information they may need for their excursions and hiking tours in the area as well as giving some insider tips for walks, good viewpoints, restaurants etc - our guests should always make the most of their stay and that does not only include all hotel services. Thank you for mentioning my front office staff and myself in person, it was a pleasure having you and we would certainly love to welcome you back to Hotel Allegra in the near future. All the best and kind regards Regina Amberger, General Manager
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I highly recommend that you do NOT book a room at this hotel. The customer service is terrible. I provided written notice on multiple platforms in advance of my scheduled stay that I needed to cancel my reservation for unforeseen circumstances related to Covid-19. Rather than working with me or showing even the slightest amount of grace, the general manager, Regina Amberger, responded with calloused, condescending lectures about how I need to be “responsible”—as if Covid interruptions indicate a lack of personal responsibility. To the contrary, choosing to change travel plans, unfortunate as it may be, is often the most responsible thing one can do in these times. But I am now left with a bill of nearly $700 in cancellation fees. Their policy, that cancellations must be made *28 days* in advance to avoid a penalty of the full amount, is plainly unreasonable, particularly in the environment of Covid-19. Medical interruptions to travel do not always surface one month away from a trip. The hotel knows this but chooses to enforce this policy entirely without discretion or concern for their guests. There are plenty of beautiful hotels in Pontresina—if you are interested in choosing one with even decent customer service, I encourage you to look at one of the other options.…
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Date of stay: March 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Absolutely stunning hotel. Staff is very nice, rooms are perfect and breakfast is of high quality. we stayed here for new year. the hotel is officially rated a 3 star however i would give them at least 4 Star. there is absolutely nothing to complain. the rooms are big and have all amenities needed. enough sockets for the electronic devides, the bathroom floor is heated. a nice nespresso coffee machine is in the room too. And important too, the room is very very quiete we could hear no noises at all during night. The breakfast had all choices of bread, cheeses, meats, fruits, eggs etc. very delicious. Guests of hotel can also use the open air hot swimmingpool (very funny sitting in the pool surroundet by huge snow walls) as well as the indoor pool . also all areas are very clean. So overall a perfect stay.…
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Date of stay: December 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Allegra Hotel is perfectly located right on the main street of Pontresina, very near good restaurants and conveniently adjacent to the pool/spa complex. As soon as we entered the lobby, we could tell the hotel is well-run and maintained. Our room was large and modern, but the best part was THE VIEW and fresh mountain air from the large windows! The morning breakfast was good, with lots of hot and cold choices. During our stay, we had a minor health issue and were very impressed with the personalized assistance we received from Regina (I believe she is the manager). She went above-and-beyond our expectations. Thank you again, Regina! My husband and I highly recommend this hotel.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked 3 nights with friends who had already stayed there 5 years ago. Clean, comfortable room (3rd floor) and although directly next to the lift, it did not disturb us at all. Appreciated the coffee maker in the room. Good location in the centre of town. The Manager (Mrs. Amberger) and Daniela (very long surname) at reception made us feel very welcome. I should also include the friendly ladies serving our apéro/sundowners before going off to dinner every evening. Generally, staff were competent, friendly, helpful, with tips on where to eat, (including making our table reservations for dinner), public transport, etc. All in all a very pleasant stay. We did not have time to try the spa/pool. If I have one complaint is that that the bed was too hard. Although I do not like a soft bed, I found the mattress on our bed very hard. but I guess that is a matter of opinion as the other 3 persons in our party did not complain.…
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Date of stay: September 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Visiting Hotels during COVID is always an experience. At Allegra they have a good safety concept which makes you feel safe. The Allegra Team is very friendly and professional. On arrival we got our Parking places (limited availability, so make a reservation) and room keys, including a mobility pass for the region. Offering you free access to trains, the bus and cable cars. Great. The 30m2 rooms are really spacious and have modern furniture. Offering a Nespresso pad machine is great but we did miss a refrigerator. Usually they are standard but not here. Breakfast buffet is normal with one big advantage, they are offering REAL CHEESE. (I hate the "cheese" produced for Hotels, coming out of big tins and tast like sh..) So the Cheese get them more bonus points. Almost every day Ms Amberger, who is running the hotel, had time for a chat and when they found out that I was there to climb a mountain, more stories were shared. Good atmosphere, good beds, nice bathtub with shower and modern rooms. We do think this is a good place o stay when you want to visit the region.…
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: take the rooms at "the back" like 412 or 413, they do not face the street but the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Modern and fresh hotel in the center of town. Large rooms with wooden floors, espresso machine, bathtub. Friendly and attentive staff, good breakfast selection. The hotel has no restaurant, but lots of offerings are available nearby. As a plus free entrance to the pool and sauna centre Bellavita. The only criticism: despite being winter with -18°C outside, the room was very warm and there was no way to reduce the heating.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip: Best views on the higher floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent one week here to go skiing and to relax. The hotel is very well managed, clean and organised. Staff are friendly, approachable and kind. Our room had a very big window, lots of light coming in with a fantastic view of the mountains (like an ever changing painting to watch from the bed). Easy access to the attached wellness centre (as it's public and we were there during holidays it was a bit too crowded for us). Easy to reach by bus and by train, convenient location in the centre of town. Great and spacious storage space for skis (and any other sporting equipment). Highlight: the breakfast. Probably the best hotel breakfast we've ever had (in many years of business and leisure travelling). Contains everything you could wish for of excellent quality. We enjoyed it lots.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$219 - US$265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
allegra hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
54
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Claim Your Listing Frequently Asked Questions about Hotel Allegra
Which popular attractions are close to Hotel Allegra?
Nearby attractions include Chiesa Cattolica di Santa Maria (0.4 km), Ibex Paradise (0.3 km), and SportBar (0.2 km).
What are some of the property amenities at Hotel Allegra?
Some of the more popular amenities offered include an indoor pool, free breakfast, and a lounge.
Which room amenities are available at Hotel Allegra?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Allegra?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Hotel Allegra?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Allegra?
Conveniently located restaurants include Restaurant Gondolezza, Kochendorfer, and Gianottis.
Are there opportunities to exercise at Hotel Allegra?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Hotel Allegra have an airport shuttle?
Yes, Hotel Allegra offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Allegra located near the city centre?
Yes, it is 0.4 km away from the centre of Pontresina.
Are any cleaning services offered at Hotel Allegra?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Allegra?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.