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Via Maistra 130, Pontresina 7504 Switzerland
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Hotel direct offer!Package deal
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Expedia.comUS$556
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TravelocityUS$556
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Traveller (556)
Room & Suite (165)
Videos (16)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 22 hotels in Pontresina
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Grand Hotel Kronenhof stands in the very heart of Pontresina and has a rich and interesting history, having first opened its doors in 1848. At 1,800 meters guests can enjoy 112 elegant, partly newly renovated rooms and suites, three restaurants, recently refurbished public areas on the bel étage with the magnificent lobby lounge, the Fireplace lounge and the Kronenhof Bar, as well as one of the most impressive wellness facilities in the Alps. As the only superior hotel in town, it combines a great location with impressive architecture, breath-taking views and excellent cuisine. Up to 11 event facilities offer space for meetings, receptions and many other events up to 400 persons. From December 19th, 2021, only those guests who have been vaccinated or have recovered from Covid-19 can enjoy their holidays at the Grand Hotel Kronenhof until further notice.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bowling
Babysitting
Paid private parking on-site
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Game room
Golf course
Hiking
Horseback riding
Ski rentals
Ski school
Skiing
Aerobics
Billiards
Patio
Tennis court offsite
Waterslide
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Ski In / Ski Out
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Family
Languages Spoken
English, French, German, Italian
Hotel links
Special Offer:Package deal
1138Reviews7Q+A81Room tips

Reviews
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Most Recent
Johanna M wrote a review 5 Aug
Dubai, United Arab Emirates5 contributions2 helpful votes
The hotel is amazing, the room we stayed in was beautiful, well lit, perfect service, they left gifts and bags for kids in the room which was a nice plus for kids, the kids club was also amazing so was the spa. The dinner was excellent , the service was sometimes rushing which is understandable in a busy period.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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temp.europeans wrote a review Oct 2021
Corpus Christi, Texas14 contributions51 helpful votes
Hotel's Favourite
This was our third time to stay at this hotel. We had friends joining us to extremely important, all would enjoy. This hotel caters to their guests. The service is fabulous, the rooms are all appointed and staff is exceptional. We enjoyed the spa and their services as well as the dining facilities. Our friends just thought it was a perfect place! Now they want to come back and bring other friends to enjoy the resort experience! Marc Eichenberger, the Manager of the resort hotel has certainly prepared his staff to delight the guests!
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Date of stay: September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 12 Oct 2021
Dear guest TemporaryEuropeans2, Many thanks for all your compliments and the fantastic review! We are delighted to learn that you and your friends enjoyed your stay with us and we look forward to hopefully welcome you back in the near future. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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travel_the_world364 wrote a review Jul 2022
Los Angeles, California17 contributions12 helpful votes
The Grand Hotel Kronenhof welcomed us as if we had been staying there for years. I do not remember the last time I had felt this impacted by hospitality. The staff was absolutely wonderful in all aspects. They went above and beyond to accommodate to all our requests and even exceeded our expectations. In a world where few places are still exclusive and classy, this is one that still understands what real luxury and elegance is about. The moment we walked in, the beautiful live piano music made us feel like we had entered another time period, a magical and dream-like place. I must say the live piano music every night was one of my favorite parts of my stay. I highly recommend booking the half-board as the dinner in the grand restaurant is a wonderful experience and the menu changes every night. You are served a multiple course meal in an elegant ballroom with the live pianist and wonderful service, such as that of Guisseppe. The rooms were spacious and confortable. I recommend booking or asking for a renovated room as they are nicer, but the classic rooms are still luxurious. However, we were especially surprised by the concierge services of Alexander. He truly went out of his way to make sure all our requests were taken care of. He was able to arrange for us to go to the British Classic Car Show, he was very patient with all our questions , and most notably, he managed to get us in contact with the Bucherer boutique where he helped us find a special watch we had been searching for. We are extremely grateful for his kindness and the professionalism he showed to our family. Similarly, Henry from the bar made us feel right at home every single afternoon of our stay. His passion for his job, great attitude and energy, as well as expertise in the art of bartending, were unlike what we had ever seen. Employees like Henry are reason enough to come back to the hotel next year! Lastly, we would like to thank Daniel from front office who also made our stay very special. We arranged with the hotel to have an alpine breakfast experience which was absolutely wonderful. Daniel was our guide and even went out of his way to show us a scenic picture spot on out way back from breakfast in order to fully see the valley. Daniel, and the rest of the staff really showed that they cared and wanted us to have a memorable experience in St. Moritz area. Thank you to all the staff for this very special stay. We hope to see the same faces next year.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: renovated rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 6 days ago
Dear guest travel_the_world364, Thank you so much for all the compliments and your great review! We will be very happy to share your delightful comments with the whole team. Looking forward to your next visit and wishing you meanwhile all the best, we remain with kind regards. Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Alex22 wrote a review Jul 2022
1 contribution
Excellent Hotel with outstanding facilities! By far the best hotel experience I have ever had! The views and surroundings were stunning! Staff very professional, pleasant and well trained and do their jobs with finesse and attention to smallest details ! The food and cuisine is at very Hugh level, tasty, consistent and well presented. The best of the best! Kudos to the service staff for being on top of their game. The service captain, David, was quite impressive and one of the best I have ever seen! The entire culinary experience at this hotel is 5 stars! Thank you for making our stay an amazing experience! I highly recommend this hotel to anyone whom wants to experience the best in the world for your next special occasion with that special someone in your life and family!
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 4 weeks ago
Dear guest 2022Alex, Thank you so much for this fantastic review! We are more than happy that you enjoyed your stay with us and hope to have the pleasure to welcome you back soon! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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260paolaz wrote a review Apr 2022
Milan, Italy89 contributions20 helpful votes
Let me just tell You that, to me, the geographical site of my stay is as important as the hotel. As regards The Grand Hotel Kronerhof, I would call it a Palace. The reasons: excellence in everything, STAFF, always ready to help and give advice, from the Lady at the reception that showed me to my room at arrival with whom I had a nice chat, and the Lady that came to reset the room,Martha, from Poland, and all the staff at the concierge, at room service and at the restaurant and bar, who, like "Angels in Paradise", where always there with a smile; FOOD, genuine and tasty and of the best quality; the Finesse of the halls, the ceilings, the carpets, the chairs and armchairs and all the rest gave me the impression that I had entered the Engadine version of VERSAILLES. Will I return? Oh YES!
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Date of stay: March 2022Trip type: Travelled solo
Room Tip: If you love perfection and elegance, this is the place!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 13 Apr 2022
Dear guest 260paolaz, Many thanks for your fantastic review and all the compliments! We are more than happy that you enjoyed your stay with us and look very much forward to welcome you back! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Ivan Gotovac wrote a review Mar 2022
Zagreb, Croatia1 contribution
Grand Hotel Kronenhof is breathtaking in every sense of the word. It represents an impressive symbiosis of tradition and modern comfort. Every aspect of hotel services is brought to perfection, starting from cosy rooms, perfectly maintained and carefully tailored best to serve every guest's particular needs and preferences, to an incredible, formal but unburdening dining experience. The wellness area is among the best ones. It includes a swimming pool with a breathtaking panoramic view of the mountains. The lobby and the bar area were recently spectacularly refurbished. There's also a cigar room with a great choice of cigars and even better ambient. The hotel is very child-friendly with an exceptionally organised kids club and many creative children's activities throughout the week. The hotel is indeed, in its entirety, flawless. This is our third stay in the Grand Hotel Kronenhof, and we intend to make it our tradition to spend at least one week of our holidays in it every upcoming year.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 16 Mar 2022
Dear guest ivang321, Thank you for this fantastice review! We are delighted to learn that you enjoyed your stay with us and look forward to welcome you back next year! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof
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Imayto wrote a review Feb 2022
1 contribution
+1
The views from just about any window are absolutely breathtaking! To top it all off the staff is all very friendly and they were all able to communicate with us in Spanish! We booked the meal packages for breakfast and dinner and the food did not disappoint. In our next visit we will only do breakfast to make sure to explore Pontresina and St. Moritz culinary scene a little bit more. Shuttles for the mountains are always on time the ski storage room is always clean and warm. Our room had a great view, and all the necessary heating options available. The best part of our stay is the service of the team, I can't speak any higher of Angel, Ernesto and Alexander. They recommended restaurants to dine in in St. Moritz!
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Date of stay: February 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 25 Feb 2022
Dear guest Imayto, Many thanks for this fantastic review and all the compliments! We would be delighted to welcome you back in the near future and wish you meanwhile all the best. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Philipp M wrote a review Jan 2022
7 contributions3 helpful votes
Great hotel with beautiful location. The lobby is very inviting and super stylish, with nice cosy rooms and a great spa. Service is really dedicated to detail, very friendly and goes way beyond to accommodate special requests. We will be back.
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Date of stay: January 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 4 Feb 2022
Dear guest 891philippm, Many thanks for this fantastic review! We are very happy that you enjoyed your stay with us and hope to welcome you back soon! Best regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Stellayin wrote a review Sep 2021
Paris, France188 contributions11 helpful votes
+1
We went to this hotel in July with a group of friends for 2 days, then we extended our stay for another 3 days. The property is a mid size hotel hidden in the middle of Pontresina, very well located, with beautiful mountain and river views. We had half board, and dinner was served in the grand ballroom, where everyone has to be dressed up, an opportunity for ladies to display their elegant wardrobe. So make sure to bring some with you. The breakfast buffet is gorgeous, with a magnificent selection of high quality fresh fruit, salad, ham, cheese, bread and all kinds of eggs to be ordered. The egg Benedictine is worth a try. We especially liked the Italian salami and made a special order to bring back home. Coffee is great. The staff are very professional and attentive. We mentioned our dietary restrictions before arrival, and all the restaurant staff were aware of them. The General Manager, Marc Eichenberger, always on site, and making sure personally that guests are well taken of, is doing a great job. When he talks about the hotel and its history, you can feel how passionate he is about his work! The hotel is nearby the Muottas Muragl. The free pass from the hotel allows you to take a cable car to go to the top, where is a hotel and restaurant with breathtaking views. From there starts a series of hiking trails suiting everyone. The hotel Spa area is stunning. A full size indoor swimming pool with adjacent smaller pools are the highlight. The premises are very well kept and maintained. Rooms are well appointed, classic, and with a modern touch. The small village of Pontresina is lovely. The hotel is a short drive away from St. Moritz, Pontresina’s big sister. Kronenhof is definitely our hotel of choice in the St. Moritz area.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 23 Sep 2021
Dear guest Stellaycyin, Thank you very much for your marvellous feedback and all your compliments regarding your stay with us in July. We would be delighted to welcome you back in the near future and wish you meanwhile all the best. Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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Aachmann wrote a review Aug 2021
Copenhagen, Denmark35 contributions66 helpful votes
Kronenhof is a hotel where everything is perfect in a way you very seldom experience. It offers true luxury with a modern and relaxed atmosphere. It was the second time my husband and I visited the hotel and this time together with our daughter, her husband and two girls. They loved it too. We received an excellent and kind service by all members of the staff, our rooms (superior) were beautifully appointed and at the same time very cosy. The food in the Grand Restaurant was so delicious. Also, we enjoyed the newly renovated Bar with its dark blue and red colour scheme. We hope to be back soon!
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marc Eichenberger, Geschäftsführer at Grand Hotel Kronenhof
Responded 7 Sep 2021
Dear guest Aachmann, We are delighted to learn that you and your family did enjoy your recent stay with us and we hope to have the pleasure to welcome you back soon. Thank you for this fantastic review and all the compliments! Kind regards Marc Eichenberger, Managing Director Grand Hotel Kronenhof Pontresina
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PRICE RANGE
US$474 - US$640 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hotel pontresina
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenEngadin St. MoritzPontresina
NUMBER OF ROOMS
112
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Frequently Asked Questions about Grand Hotel Kronenhof
Which popular attractions are close to Grand Hotel Kronenhof?
Nearby attractions include Ibex Paradise (0.2 km), SportBar (0.2 km), and Reformierte Kirche San Niculò (0.08 km).
What are some of the property amenities at Grand Hotel Kronenhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kronenhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kronenhof?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kronenhof?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Grand Hotel Kronenhof?
Conveniently located restaurants include Gianottis, Giodi Vegetarian and Co., and Gourmet Restaurant Kronenstubli.
Are there opportunities to exercise at Grand Hotel Kronenhof?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hotel Kronenhof have airport transportation?
Yes, Grand Hotel Kronenhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kronenhof located near the city centre?
Yes, it is 0.07 km away from the centre of Pontresina.
Are any cleaning services offered at Grand Hotel Kronenhof?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Kronenhof?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.