We stayed in a winter weekend to ski in Crans Montana. The hotel is very well located (near the center and 3 minutes hotel bus to the pistes), the rooms are wonderful with a magnificent view to the valley. The service is absolute the best. From the staff that takes us to the ski lifts, the staff at the reception, the waiters at the bar, at the restaurant and at the indoor pool makes you really enjoy the stay and treat you like you are the best client untie hotel. Many thanks and will definitely come back.
Wonderful central place to stay in Crans Montana with friends and family! The staff is dedicated and will go all the way to make sure that your stay will be unforgettable. We booked many rooms for a big party, everyone of our guests were delighted and George at the Front Desk was very flexible and helpful to sort out all different bookings. Thank you All!
A high end hotel with superb service, great rooms, fantastic breakfast. Personnel is ready to give you the most attentive care for all your needs. Food is top quality, well presented and fresh. Location is perfect at walking distance from the center and the cablecar.
Do not hesitate with this 5* hotel and spa! The staff are friendly and discreet, the welcome warm, the rooms are entirely renovated with taste and cosiness, squeaky clean, the spa is amazing and spacious, the breakfast is fresh and delicious. A real delight!
very good hotel..amazing views..and the staff very kind and helpful especially jorj on the front desk he is lovely and do his best to help..the bar is good and the room style wondeful withe it beautiful balcony ..... will back for sure
We booked a group to stay at the hotel l reserved a room for my self (I didn’t make the reservation my self it was done by the group organizer) on the way to the hotel I had decided to join my Friend that ordered also a room for himself I was told when we arrived I asked if could share the room together with my friend I was told that it’s ok and “I won’t be charged “ When I arrived home I see a charge on my credit card i contact the credit card company the did a dispute but unfortunately I do not have any written proof so the Put the charger back on my card So technically I don’t have any proof but it’s disgusting their this honesty be aware never trust them get everything In writing
Last year we had great lunch buffet at the terrace and this year I decided to stay in the hotel. Rooms are nice and the view towards the village is very good. Rooms are woody, meaning that everythinh is unpainted naturel wood, which I like. Personnel is professional. Best regards to the great (Spanish?) lady who is working in the bar.
A good hotel especially when you want to crash for ski. But definetly not worth a 5 star. Practical pool but old and cracking tiles. The worst massage I could have had in a 5 star. Practical bus shuttle with friendly concierge . The restaurant was really appalling with nice staff and one very unfriendly dark hair Italian server.
It was our second time and we will go back again.It's an excellent run hotel.Not too big or too small.Very helpful staff.Always clean and quiet.Very well located, great view and good food.This time the internet was better as well. A real 5 star experience.
When weather allows have lunch on the terrace outside. You can see the snow covered alps from there. Lunch which we had was a nice buffet. Cold starters followed by great barbeque. The dessert table was piece of art and had alternatives for everyone.