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45 Reviews from our TripAdvisor Community

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Showing 9: English reviews
London, United Kingdom
Level Contributor
102 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 1 January 2014

Stayed here for two nights to see in the new year, we had 5 rooms and they all differed pretty hugely.. Checking in was clumsy and confusing, despite the staff's best efforts.. The layout of the hotel is peculiar, no matter where you stay everything seems to involve a mammoth walk. Wifi is expensive and excruciatingly slow. The night entrance... More 

Thank hjpkt
Nantes, Pays de la Loire, France
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 February 2013

The hotel is very nice. There are a lot of space with bar, fireplace The bedrooms have nothing of exceptional, but they are great and confortable. The staff is very sympatheti, available and the restaurant is, very, very good. in more, there are a parking....

Thank Antoine L
Geneva, Switzerland
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 February 2012

The staff of this hotel is very friendly. Rooms are large, yet globally the hotel is quite old and should be renovated. The problem is that the rooms are very noisy: you ear people walk in the corridors (and there are a lot!). More problematic: on the last night they had a "private party" with music like in a club.... More 

2 Thank FromSwitzerland

Travellers are raving about these Crans-Montana hotels

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 January 2012

As said in previous reviews, do not go until you've heard they renovated the place. The hotel has great potential - location, great views from high floor rooms, but needs substantial investment. Old furniture, cave-like experience when you move from one area of the hotel to another, bathroom fixtures are old. A 2** hotel.

1 Thank Dragman64
Ann Arbor
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 July 2011

This hotel is not representative of a 4 star hotel as presented but it could be with a substantial investment. We stayed here in mid-June and were very disappointed. This hotel has great bones but has not been updated in years and is showing it. Best thing it has going is the view from the upper floors. The rooms are... More 

Thank conulrich
Athens, Greece
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2011

Having booked last minute for a four-day stay in Crans-Montana in the February peak season we had no choice but to choose one of the last rooms available in the village. Supposedly a four-star hotel, we paid 420 chf per night for what was actually a small, dark, dingy and dirty room (the carpet was badly stained) with an admittedly... More 

Thank GBCHGR64
1 review
Reviewed 6 March 2011

Cheap furniture, overworked staff that don't inspire confidence, never look happy. Avoid this place if you can.

Thank Ogvk
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 January 2006

This hotel is family owned.They own several places in Crans-Montana&think they provide the best accommodation you can get in Crans. Though rooms are ok,service is terribly poor and you just can't count on the staff. I had booked several rooms,a signed contract existed.9 months later,the contract was cancelled as they could accommodate a larger group for a longer periode of... More 

7 Thank Pauli_NL
A TripAdvisor Member
Reviewed 6 January 2005

The only dood thing is the food and that's it!. Rooms are rather poorly furnish. The service is lousy with a can't do attitude which they probably get from the manager (who happens to be the daughter of the owner !). Everytime we asked her something she always replied that it is not possible. I have tried but someone else... More 

11 Thank A TripAdvisor Member

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Pool/Beach Area (2)
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  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Babysitting

Additional Information about Aida-castel

Address: Crans-Montana CH-3962, Switzerland
Region: Switzerland > Swiss Alps > Canton of Valais > Crans-Montana
Price Range: €111 - €408 (Based on Average Rates for a Standard Room)
Number of rooms: 61
Also Known As:
Aida Castel Crans Montana
Hotel Style:
#4 Casino Hotel in Crans-Montana
#10 Spa Hotel in Crans-Montana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on south are better”
 of 5 bubbles AntoineL8, 11 Feb 2013 | Read review
“Only high floor rooms with a view to the valley.”
 of 5 bubbles Dragman64, 21 Jan 2012 | Read review
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