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Mercure Hotel Dusseldorf Airport

Hotels.comUS$79*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$79*
US$80*
US$79*
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Mercure Hotel Dusseldorf Airport
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566 Reviews from our TripAdvisor Community

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Showing 172: English reviews
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Harderwijk, The Netherlands
Reviewed 4 days ago NEWvia mobile

Had a lovely stay here. Staff we're very friendly by check in and check out. The lady at the breakfast was also really nice and the breakfast was really good. Rooms we're comfy with a good bathroom and the shower was perfect. Parking was only €5 per day and there is a McDonald's only 3/4 minutes away by car. I...

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Helpful?
Thank pieterpVW
Bordeaux
Reviewed 4 weeks ago

Ideal location from here to Essen . Staff very welcoming and ready to be helpful. Restaurant very pleasant and tasty . Breakfast generous, varied, very good. Room clean with nice decoration, quiet, bed comfortable and relaxing. Electric kettle with coffee and tea herb provided very appreciate and also thank you for the sweets . 😃😋

Review collected in partnership with this hotel
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Helpful?
Thank Monique T
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Monique, Thank you very much for your fantastic review. We are delighted to read about your positive experience while staying in Mercure Hotel Düsseldorf Airport. We are very proud of having gotten the fantastic 5 Stars review. It is good to know, that you've liked our breakfast, our restaurant food and find our staff welcoming and helpful. Thank you...

Bangkok
Reviewed 9 April 2017

I booked a privilege room seeing that it was only a few euros more. Was not informed during booking or check-in that the room included free parking and 2 free minibar items. I only learned of this during check out.

Review collected in partnership with this hotel
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Helpful?
Thank korakitt2017
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Guest korakitt2017, thank you so much for your very perfect feedback. I'm glad you liked your stay in our privilege room. Best regards, Anna M. Assistant Manager

Bristol, United Kingdom
Reviewed 23 March 2017

Fairly easy to get to from the airport, but not that close to be called an airport hotel - another Mercure less than 5 minutes away is not an airport hotel. You are quite isolated here and its very expensive to get a return cab into the Altstadt in Dusseldorf. On a positive note, it runs €10 shuttle service to...

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Helpful?
Thank TheFoodOdyssey
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Guest, Thank you very much for your fantastic and very detailed review. We are delighted to read about your positive experience while staying in Mercure Hotel Düsseldorf Airport. I am so pleased to read how much you liked our hotel, the provided services and the assistance of my team. It sounds you took great benefit of our location. Many...

The Netherlands
Reviewed 6 March 2017

Good hotel for the break and rest beetween two flights. Hotel is located not far from the Dusseldorf airport and Dusseldorf-city. A lot of hotel's parking places, not bad lobby bar in hotel with a several sorts of local beer. You can also make a cup of tea or coffee in the room.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank OlgaSmi
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Olga, Thank you for your positive feedback. I'm glad you liked your stay. It’s also good to know that you obviously enjoyed your time in our cozy bar. We’re looking forward to welcome you again. Best regards Anna M. Assistant Manager

Otley
Reviewed 23 January 2017

Stayed at this hotel many times and I've never had a bad experience. Rooms are clean and comfortable, plenty of choice for breakfast and the evening food menu is good (room service is an option). This is a plus as the location of he hotel means you're not that close to resteraunts. For me, I'm most impressed with the customer...

Review collected in partnership with this hotel
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Helpful?
Thank jonathan_blower
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Jonathan, Thank you very much for this very perfect review! We are so happy to get such a detailed feedback - obviously from one of our regular guests. We are especially delighted to read that you are most impressed with the customer service - it means a lot to us. Dear Jonathan, we look forward to welcome you again...

Germany
Reviewed 22 January 2017

Had booked a Privilege room. Nice style decor. Both the room and the bathroom were very clean and tidy. The bed was very comfortable. The staff were very attentive and helpful. The bar was cosy and we were treated to a welcome drink - not a standard one, we could choose between beer, wine or soft drink. The room temperature...

Review collected in partnership with this hotel
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Helpful?
Thank Gwyneth E
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Gwyneth, Thank you so much for your very perfect and detailed feedback. I'm glad you liked your stay and enjoyed our new styled Privilege rooms. I also want to thank you for your feedback about our attentive and helpful staff. I already passed on your feedback to all my colleagues. I hope to welcome you back in the not...

London W
Reviewed 16 January 2017

Booked this for our MD who wanted a Hotel at the Airport. Chose this hotel as it states Dusseldorf Airport in the name, only to discover it is nowhere near the airport. False advertising!! I suggest you change the name of the hotel.

Review collected in partnership with this hotel
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Helpful?
Thank julianbW8332YF
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Julian, Thank you for sharing your experience with us. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. It is true that our hotel is 13km from the airport and conveniently situated for motorists because almost all key destinations of our region like fairgrounds (Essen...

Switzerland
Reviewed 13 January 2017 via mobile

Standard Mercure business hotel from the 80's. Well maintained and renovated. Free parking. Very efficient check in/out process. Rooms with no special charm, but clean and sufficient for 1 night or 2. Friendly staff.

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Helpful?
Thank NikoleNiak
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Nicolas, Thank you for sharing your experience with us. We rely on guest feedback to determine the things we need to keep on doing. I am delighted to read that you find check in/out process very efficient. We are also happy to hear that you found our staff friendly and our rooms clean. We looking forward to welcome you...

Reviewed 21 December 2016 via mobile

As a member of the accor club we Booked the park sleep fly arrangement. Check in went smooth. Nice and helpfull staff. Clear information about our shuttle to the airport the next day. The room was on the ground floor. Spacious and clean. The bathroom was great but the showerhead is a bit small for the huge showercabin (propably it...

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Helpful?
Thank simonhaster
MERAIR, Guest Relations Manager at Mercure Hotel Dusseldorf Airport, responded to this review

Dear Simon, Thank you very much for this amazing feedback. I'm glad you liked your stay and I also want to thank you for your feedback about our staff. I already passed on your feedback to all my colleagues. Thank you again and hope to welcome you back soon. Best regards, Anna M. Assistant Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service

Additional Information about Mercure Hotel Dusseldorf Airport

Address: Lintorfer Weg 75, 40885 Ratingen, North Rhine-Westphalia, Germany (Formerly Novotel Duesseldorf Airport)
Region: Germany > North Rhine-Westphalia > Ratingen
Price Range: €50 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Dusseldorf Airport 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Mercure Hotel Ratingen
Novotel Ratingen
Mercure Hotel Duesseldorf Airport
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dusseldorf Airport staff and other travellers.
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Questions? Get answers from Mercure Hotel Dusseldorf Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from ground floor and lift - one long noisy corridor.”
TheFoodOdyssey, 23 Mar 2017 | Read review
“Stayed at the top floor, very quiet rooms.”
AlexBCN1970, 29 Oct 2016 | Read review
“Low floors, since they are a little bet more bearable when its hot.”
LondonCallingX, 22 Jul 2016 | Read review
“check where the renovation is and choose another floor :)”
Itamar_12, 8 Feb 2016 | Read review
“A room closer to reception might improve the Wi-Fi”
GrazzaM, 9 Oct 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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