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Kempinski Hotel Frankfurt Gravenbruch

Overview
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Graf-zu-Ysenburg-und-Buedingen-Platz 1, 63263 Neu-Isenburg, Hesse Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (580)
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203 results
Traveller rating
112
55
27
6
3
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LanguageEnglish
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112
55
27
6
3
Show reviews that mention
All reviews sra bua small lake main restaurant beautiful hotel conference facilities outdoor pool great shower lebanese restaurant spa area is hotel premises underfloor heating quiet area high tech lake view high end be careful the entire hotel
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1 - 5 of 203 reviews
Reviewed 3 weeks ago

Stayed in April for a work conference and I have to say the hotel is nice, but the service really lets it down. Very surprised to have this kind of service for a hotel like Kempinski. Breakfast was great but all other meals a let...More

Date of stay: April 2018
Thank Blackstrobe
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 weeks ago

Dear guest, thank you very much for reviewing your recent stay. We regret to hear that you were not satisfied with our service. Please accept our apologies and be sure that we will discuss your comments with our banquet team to improve our service. It...More

Reviewed 3 weeks ago

This is not a worth the name Kempinski. To make this a "Kempinski" it would need a lot of renovation. The whole hotel feels tired. The positive is the staff which does really a nice job. The food is ok to good. Would not go...More

Date of stay: November 2018
Thank Go100go
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Dear guest, thank you very much for reviewing your recent stay. The whole hotel (rooms, restaurants, lobby, spa, conference area) has been completely renovated from 2012 until 2015. We regret to hear that we could not convince you of the interior of our hotel. With...More

Reviewed 4 weeks ago

Sure, it has its price but - on the other hand - there are hotels in London where you cough up the same amount and sleep in a complete dumpster. But this Kempi is really nice. The rooms are big, bathrooms are also well designed....More

Date of stay: November 2018
Thank jochurst
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 4 weeks ago

Dear jochurst, thank you so much for reviewing your recent stay. We are happy to read that you fully enjoyed your stay with us and it would be our pleasure to welcome you again back soon here at Kempinski Hotel Frankfurt Gravenbruch. With best wishes...More

Reviewed 30 October 2018

I have been staying at the Kempinski Gravenbruch each year for over 30 years. The reason I stay at the Kempinski when I visit for the Frankfurt Book Fair is that it is simply one of the finest hotels in Europe. The setting, facilities, and...More

Date of stay: October 2018
1  Thank Tour42017025845
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 31 October 2018

Dear guest, thank you so much for your laudatory feedback and of course for your loyalty. It was a real pleasure reading your comments and it makes us proud to read that you feel like home when you stay with us. Please be sure that...More

Reviewed 29 October 2018 via mobile

The hotel is situated 20min drive out of frankfurt, but seemed very nice, and in a beautiful location. Unfortunately we were not lucky with the weather, so did not enjoy the surrounding of the hotel. Our room was located a 5min walk down the corridor....More

Date of stay: October 2018
Thank 269marinag
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 30 October 2018

Dear Marina, thank you very much for taking the time to review your recent stay. We are happy to read that you liked our breakfast buffet and our team. At the same time we regret to hear that you were not satisfied with your room...More

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About
Description
This luxury-class hotel is located in a suburb of Neu-Isenburg, just a stone's throw away from Frankfurt am Main. The main station and the international airport (FRA) of Frankfurt are both 12 km away. It is More only a few minutes’ drive from the city's fairground and congress centre. The facilities include bars, restaurants, a 2,000 sq m spa area, two tennis courts and 18 conference rooms. Guests enjoy the delicious breakfast buffet at restaurant EssTisch, where we serve international and regional delicacies for both lunch and dinner. At restaurant Levante you explore the exciting flavours of Lebanon. Enjoy typical German cuisine at restaurant Torschaenke and Asian delicacies at Restaurant NIU | Asian Steakhouse. Relax during a massage, in our heated indoor pool, in the heated outdoor pool or in one of the seven saunas at Country Club & Spa. Kindly note the swimming time for our little guests from 11:00 until 18:00. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
225
Price range
US$134 - US$527 (Based on Average Rates for a Standard Room)
Location
Germany > Hesse > Neu-Isenburg
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
225
Price range
US$134 - US$527 (Based on Average Rates for a Standard Room)
Location
Germany > Hesse > Neu-Isenburg
Photos
Traveller (784)
Room & Suite (560)
Dining (109)
Pool & Beach (77)
Amenities (20)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Nearby
Nearby HotelsSee all 12 nearby hotels
Holiday Inn Frankfurt Airport - Neu-Isenburg
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Premiere Classe Frankfurt-Offenbach
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Ibis Budget Frankfurt Offenbach Sud
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Hotel Birkeneck
18 reviews
3.28 km away
Nearby RestaurantsSee all 90 nearby restaurants
Torschaenke
67 reviews
.09 km away
EssTisch
58 reviews
.07 km away
Restaurant Levante
15 reviews
.10 km away
SRA BUA by Juan Amador
49 reviews
.10 km away
Nearby AttractionsSee all 5 nearby attractions
Isenburg-Zentrum
61 reviews
3.65 km away
Schloss Heusenstamm
8 reviews
4.18 km away
Wochenmarkt Offenbach
97 reviews
5.48 km away
Hofgut Patershausen
7 reviews
2.88 km away
Questions & Answers
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BLo216
The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
10 October 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
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Google Translation
amir s
20 March 2015|
Answer
Response from KempinskiFRA | Property representative |
Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
0
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Google Translation
HongKongPaulC
16 March 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
0
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Room Tips
"all quiet rooms"
jochurst
4 weeks ago
Read review
"verify that the room is regularly in use, if this could somehow be possible"
claudiac67
19 Oct 2018
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"Walks to higher number rooms can be longer than expected on this expansive property."
aaronc643
25 Aug 2018
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"All rooms are great but corner suites are exceptional."
JCDavies67
25 Jun 2018
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