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Kempinski Hotel Frankfurt Gravenbruch

474 reviews
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Traveller (523)
Room & Suite (466)
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Overview
  • Excellent62%
  • Very good21%
  • Average12%
  • Poor2%
  • Terrible3%
Travellers talk about
“spa area”(5 reviews)
“small lake”(5 reviews)
“main restaurant”(4 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Kempinski Hotel Frankfurt Gravenbruch
Offers & Announcements: 15% off room rate
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)Write a Review
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Show reviews that mention
All reviewsspa areasmall lakemain restaurantbeautiful hotelsra buaoutdoor poolconference facilitieshotel premisesunderfloor heatingquiet areaconference roomlarge hoteldouble sinksbig smilemichelin starnice amenitiessmall menu
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1 - 5 of 169 reviews
Reviewed 4 days ago

Stayed here almost every month last 6 months. Why best in Frankfurt: excellent rooms. Great television. Great shower. Good Bar with a lovely Terrace. Best indoor and outdoor pools. Best Doorman/ concierge. Best meeting rooms.

Thank RJ F
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 days ago

Dear RJ, thank you very much for your feedback. We are very happy to read that you fully enjoyed your stay with us and we really hope to welcome you again back soon. Best wishes from Gravenbruch Management Team

Reviewed 1 week ago

My family and I have been in the hotel multiple times and we always enjoy our stay. For us it is our place when we are in the Frankfurt area. The hotel is enjoyable no matter what time of the year. Service is excellent. All...More

Thank Lutzknapp
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 1 week ago

Dear Lutz, many thanks for reviewing your recent stay and the invested time. We are very happy to read that you again enjoyed your stay with us and especially liked the gym with lake view and our breakfast buffet at restaurant EssTisch. We are as...More

Reviewed 2 weeks ago via mobile

We stayed here for six nights around new year’s eve. We arrived well before the partying crowd and departed when everyone had gone, and yet we felt treated like second class guests all through our stay. (Even though we spent considerable amounts on this hotel’s...More

Thank Stanm0re
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 1 week ago

Dear Stan, Many thanks for sharing your thoughts of your recent stay. We are very sorry to read that we could not meet your expectation and are a bit surprised as you and your family and friends who had a second room left us with...More

Reviewed 3 weeks ago via mobile

Stayed a few nights, having business meetings nearby. More than anything hotel aims to be very chique in an old world European way. Meaning quality is good, but service can be quite pretentious, formal and cold. Rooms were very good, everything looked nice, worked well...More

Thank FD-GSO
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 2 weeks ago

Dear guest, thank you very much for your kind feedback. Very glad to read that you liked your room. At the same time we are very sorry that we could not convince you of our culinary offers. In spring our Lebanese restaurant Levante will open...More

Reviewed 3 weeks ago

This is a nice hotel to stay while in Frankfurt. Well located with nice and clean rooms. It is in a beautiful area where you can go around and walk if you want. The staff is friendly and always available to give advises on the...More

Thank Agustin N
Response from KempinskiFRA, Manager at Kempinski Hotel Frankfurt GravenbruchResponded 3 weeks ago

Dear Agustin, thank you very much for your kind review. We are very happy that you enjoyed your stay with us and we hope to welcome you again back soon. Best wishes Management Team

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$130 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$130 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (523)
Room & Suite (466)
Dining (92)
Pool & Beach (60)
Hotel & Grounds (409)
Bathroom (27)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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BLo216
The Kempinski management responded to my review. This is my response to their questions. I appreciate their concern. History: My friend insisted we stay at the Kempinski when I told her we were visiting Frankfurt. She said the buffet with the fresh baked bread and the honey straight from the honeycomb were a MUST have. We went over budget to book the room but I did check the website and saw a picture of the bread and honey (it's not there now but maybe it was another Kempinski). When we checked in I should have asked which restaurant offered this feature. Instead I took a self guided tour of the entire hotel the following morning. After going down many hallways I met a hostess who said the food I described had been discontinued and to try the buffet at another restaurant in the hotel. Being disappointed, we left. Unfortunately the pictures won't download here but I didn't see a smoking lounge nor was I able to see any of the restaurants (which many of the pictures on the website are of) nor the conference room. Perhaps issuing a map of the premises upon check-in with amenities listed would help. We didn't know there were bikes available nor could we find the restrooms located in the lobby area. We feel this hotel may have had much more to offer and we are sorry we missed so much of it.
10 October 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, thank you very much for your reply. We are very sorry, that you did not find all of our restaurants and the smoker's lounge. During your upcoming stay our Lady in Red will be more than happy to show you around... More
0
Votes
Google Translation
amir s
20 March 2015|
Answer
Response from KempinskiFRA | Property representative |
Dear Amir, many thanks for your request. By taxi you will need approximately 15 minutes to reach the city centre. The costs are about 15 - 20 Euro / per way. The other possibility would be the public transportation... More
0
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Google Translation
HongKongPaulC
16 March 2015|
AnswerShow all 2 answers
Response from KempinskiFRA | Property representative |
Dear guest, many thanks for your question. From the Airport and from the Central Main Station you can reach us via public transportation. Please have a look at our webpage. Under Overview > Hotel Location you will find... More
0
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Google Translation
Room Tips
"Ask for a room near the reception and entrance. Otherwise you might walk half a kilometre within the hotel."
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"get rooms with view of the lake"
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"Ask for a forest view room."
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"I had a room furthest away from reception - long walk to restaurant but great view into the park."
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