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Mercure Hotel Frankfurt Airport

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Mercure Hotel Frankfurt Airport
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1,002 Reviews from our TripAdvisor Community

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Showing 496: English reviews
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Gig Harbor, Washington
Reviewed 2 days ago NEW

We like to stay, when we can, the Mercure hotels because the have pleasant rooms and a restaurant that serves real French food, not watered down European food.we were especially impressed by our very nice waitress Frau Turlo who did a outstanding job of making the meal pleasant.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Dorothy R
Reviewed 5 days ago NEWvia mobile

Although in desperate need of a face lift or at least fresh paint, this hotel served its purpose for an overnight lay-over. The room was clean and quiet. The restaurant didn't appeal but the sports bar had its own menu as well as offering items from the main menu. Cold beer and football made the stay just fine. The staff...

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Thank Lisa N
Harpstedt, Germany
Reviewed 2 weeks ago

stayed for one night. Got quick and good free pickup from airport and next day quick and free transport to the airport (5 minutes) as well. very clean and updated rooms. very good breakfast included in the price. Restaurant with middle range prices part of the hotel. location not fancy but close to airport.

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Thank VielfliegerUSA
Weston, Massachusetts
Reviewed 4 weeks ago

I often stay at airport hotels when I have an early flight and this is a good option for Frankfurt Airport. Located in the town of Kelsterbach, they run a large and frequent free shuttle bus between the hotel and the airport which takes at most 10 minutes. The rooms are nice, well lit and very clean with good free...

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Thank Steve C
Reviewed 5 weeks ago via mobile

For a four-star hotel, I was rather disappointed. The rooms were somewhat shabby and dimly lit, and the parking lot outside the window was quite loud. The expensive restaurant and bar left much to be desired. And to top it off, 15€/night parking, which was not mentioned in the booking.

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1Thank Danielle R
Germany
Reviewed 5 weeks ago via mobile

This is an OK place to stay if you need an overnight going to or from the Frankfurt Airport and you have transportation. The hotel is only a few minutes drive away is moderately priced and has a restaurant/bar on site. The hotel is a bit rundown but clean and orderly. The food in the bar is quite good.

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1Thank SwashB
Reviewed 16 March 2017 via mobile

Planning a business trip isn't easy. We looked online at the Mercure & coming from Belfast we expected a half decent place to relax after a long day of work. HOW WRONG WERE WE!!! I think it's best if I use bullet points - - Check In - APPALLED - No expansion of hotels amenities. No information that there was...

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1Thank Nathan C
MercureFraport, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Natan, Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we had taken the appropriate...

Bristol, United Kingdom
Reviewed 17 February 2017 via mobile

I decided to stay a night at this hotel because I was catching an early flight from Frankfurt in the morning. First thing to note - this hotel does not offer a collection or drop off bus service from Terminal 2, only Terminal 1. Also, the service only runs every 1 hour. I was five minutes later arriving to the...

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2Thank Simon F
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Saymon81, Thank you for your review.

Cairo, Egypt
Reviewed 16 February 2017

A Nice hotel, very clean room and bathroom. Rooms are good size, not too small like other hotels. Restaurant available at the hotel. Shuttle bus to and from the airport is available at different times.

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1Thank Yosra12
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Dear Yosra1, Thank you very much for your excellent review. Please return again soon to the Mercure Hotel Frankfurt Airport.

South Molton, United Kingdom
Reviewed 15 February 2017

Having recently stayed here for my first business trip I was quite impressed with the quick check-in. The room I was given was on the 3rd floor to which I could access via lift. The room itself was standard in its layout and the facilities were basic. There is a safe which does not require any deposit and you create...

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1Thank Gxrbabe
TheMGMT, General Manager at Mercure Hotel Frankfurt Airport, responded to this review

Thank you very much for your great review, Gxrbabe! Please return again soon to the Mercure Hotel Frankfurt Airport.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The refurbished 4 star Mercure Hotel Frankfurt Airport offers 150 airconditioned rooms, 7 airconditioned conference rooms, an indoor pool with sauna and a private car park. Our New York restaurant is open from 12 noon to 2.30 p.m. and from 6 to 11 p.m. every day. The Zeppelin Lounge bar is open from 5 a.m. to midnight. Our free airport transfer service runs to Terminal 1, 4 km away, between 5.40 a.m. and 11.10 p.m. The hotel is 15 km from the city centre and 20 min drive from the exhibition centre. ... more   less 

Additional Information about Mercure Hotel Frankfurt Airport

Address: Am Weiher 20, 65451 Kelsterbach, Hesse, Germany (Formerly Novotel)
Region: Germany > Hesse > Kelsterbach
Price Range: €54 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Frankfurt Airport 4*
Number of rooms: 150
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Also Known As:
Mercure Frankfurt Airport
Mercure Hotel Kelsterbach
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Frankfurt Airport staff and other travellers.
11 questions
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California
Penang Island, Malaysia
over a year ago

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Questions? Get answers from Mercure Hotel Frankfurt Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the top floor away from the elevator”
P1203PUstevec, 22 Mar 2017 | Read review
“3rd or 4th floor”
WolfRavn, 27 Jan 2017 | Read review
“Ask for rooms above the first floor (as I've said about that Level !!!)”
robertah2014, 22 Sep 2016 | Read review
“Ask for a room far away from the rooms designated for Chinese groups.”
830nicolasd, 26 Jun 2016 | Read review
“Near the lift is good and easy with luaggae”
11Travelstar11, 8 Jun 2016 | Read review
5 of 5