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Mercure Melbourne Caroline Springs

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Traveller (82)
Room & Suite (91)
Dining (21)
Overview
10 - 20 Lake St, Caroline Springs, Melton, Victoria 3023 Australia See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Reviews (378)
Filter reviews
374 results
Traveller rating
163
144
44
12
11
Traveller type
Time of year
LanguageEnglish
More languages
163
144
44
12
11
Show reviews that mention
All reviewsacross the roadsports barfree parkingshopping centreman made lakeroom servicecar parkinggood sizekey cardfire alarmrestaurant downstairsfamily roomreasonable pricesmall lakemercure melbournelake viewwould definitely stay here again
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1 - 5 of 374 reviews
Reviewed 1 week ago

We returned late at night from overseas. The hotel was staffed by security and reception who had everything ready for us. The rooms had the air conditioners running and were beautifully warm. A great sleep after a long day. Breakfast the next morning was great...More

Review collected in partnership with Accorhotels.com
Thank Wendy W
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 week ago

Hi Wendy, Thank you for your great review! The team are thrilled that your stay was a comfortable and pleasant experience. We look forward to welcoming you back to the hotel when your next visiting. Warm Regards.

Reviewed 2 weeks ago

I work regularly out in west so split my stays when in Melbourne, I looked for ACCOR hotels and booked this hotel despite being warned away from the area by Colleges, but took a punt, I wasn't disappointed and have been back several times, located...More

Thank 321Karlos
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 week ago

Hi 321Karlos, Thank you for your wonderful feedback. We are thrilled that your stays have been comfortable and enjoyable. ITs important when you travel frequently for work that you can find the right place to settle. If you are going to be travelling regularly or...More

Reviewed 5 August 2018

We stayed in a Studio Apartment, which had a kitchenette. The beds were comfortable, shower was fantastic and we loved the spaciousness of the apartment. The bar fridge has a few minibar items, but not enough to over crowd the space and we could comfortably...More

Thank 2beros
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 week ago

Thank you 2Beros for a lovely review. The team will be pleased to read that your stay was an exceptional one. Our Studio Apartments are well equipped with cooking and laundry facilities. I am glad to read that you issue was resolved quickly and that...More

Reviewed 25 July 2018

We were much impressed with the renovations of the 2nd floor. Our rooms were excellent with views over the lake. Security is a priority here. Keycard required for lift access to accommodation levels and then keycard required to get into the hallways and the room....More

Thank lynninsa
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 week ago

Hi Lynninsa, Thank you for your wonderful feedback. The team are glad to read that you enjoyed our new superior rooms. Well spotted, security was certainly a considered factor in the recent refurbishment as the safety and comfort of our guests and team members is...More

Reviewed 15 July 2018

We travelled as a family of 4 people (including two octogenarians) for the Kirtan-Samagam (religious gathering for Sikhs) at the Gurudwara (Sikh Temple) at Plumpton. Stayed at Mercure Melbourne Caroline Springs for Friday and Saturday nights. I have read some of the 'not-so-good' reviews on...More

Thank HSNalwa
Response from LukeG1726, Operations Manager at Mercure Melbourne Caroline SpringsResponded 1 week ago

HI HSNalwa, Thank you for such a wonderful review., this was an absolute pleasure to receive. Caroline Springs can get pretty windy at times and unfortunately that will cause some noise time to time, however we are thrilled that your stay was not interrupted by...More

View more reviews
About
Description
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built the banks of Lake Caroline, in the western suburb of Caroline Springs. ...More It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. With accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Free Internet
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Number of rooms
98
Price range
US$104 - US$150 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Mercure Apartments Caroline Springs
Location
Australia > Victoria > Greater Melbourne > Melton > Caroline Springs
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Number of rooms
98
Price range
US$104 - US$150 (Based on Average Rates for a Standard Room)
Formerly known as
Grand Mercure Apartments Caroline Springs
Location
Australia > Victoria > Greater Melbourne > Melton > Caroline Springs
Photos
Traveller (82)
Room & Suite (91)
Dining (21)
Pool & Beach (1)
Nearby
Nearby HotelsSee all 3 nearby hotels
WestWaters Hotel
14 reviews
.03 km away
Quest Caroline Springs
395 reviews
.31 km away
Quality Hotel Taylors Lakes
180 reviews
5.79 km away
Sunshine Motor Inn
106 reviews
6.98 km away
Nearby RestaurantsSee all 42 restaurants in Caroline Springs
Caroline Thai
106 reviews
.27 km away
Red Beetle Cafe
66 reviews
.34 km away
Izumi Japanese Restaurant
32 reviews
.33 km away
Local Gerai Malaysian Restaurant
24 reviews
.39 km away
Nearby AttractionsSee all 9 attractions in Caroline Springs
Lake Caroline Reserve
.24 km away
endota spa Caroline Springs
.31 km away
Pioneer Women's Memorial Garden
3 reviews
1.10 km away
Taylors Hill Community Centre Playground
1 review
1.14 km away
Questions & Answers
Ask a question
Ysn76
30 January 2016|
Answer
Response from Verkd | Reviewed this property |
Ysn76 - when we stayed it did. Good amount of cutlery etc for cooking.
0
Votes
MLnML
21 September 2015|
AnswerShow all 3 answers
Response from Belinda L | Property representative |
Hi MLnML, Lovely to hear from you. Both our a la carte Bistro and Café offer children's meals. Breakfast is available daily in the Café only. We look forward to welcoming you and your daughter. With warmest... More
0
Votes
Hoopega
16 September 2015|
Answer
Response from Belinda L | Property representative |
HI Gareth, Thanks for your enquiry. We have a great onsite fitness centre that you can use during your stay and is perfect for a basic workout. There is also a man made lake (Lake Caroline) that you are able to walk/run... More
0
Votes
Room Tips
"There is two sides one faces the car park the other the lake so be particular"
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"The view over the lake is quite nice"
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"Rooms that don't face west, avoid the afternoon sun."
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"don't bother paying extra money for a "lake view "!!"
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