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Mercure Melbourne Caroline Springs

Traveller (83)
Room & Suite (43)
Traveller (83)
Room & Suite (43)
Dining (9)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Melbourne Caroline Springs is located in the award winning WestWaters Hotel & Entertainment Complex. The complex is built the banks of Lake Caroline, in the western suburb of Caroline Springs. It's a 20 min drive from Tullamarine Airport and 25 km west of the Melbourne CBD. With accommodation rooms all featuring balconies with outdoor furniture, offering views of the surrounding area. In room services and facilities include: - Spacious bathrooms with full hair dryer - Flat screen TVs - Tea and Coffee making facilities - Mini Bar - Work desk and chair - Internet access - In room safe - Iron and iron board - Secure key card access to rooms - Room chargeback when dining at WestWaters. Our Studio Apartments offer kitchenette and full washing facilities. These rooms are ideal for longer stays when on work projects, relocating or for temporary accommodation when you are renovating. Use of our fitness centre and indoor heated pool & spa is included in for your stay.
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Property amenities
Wheelchair Access
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Children Activities (Kid / Family Friendly)
Free Internet
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Paid Internet
Self-Serve Laundry
Babysitting
Indoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Family Rooms
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
Reviews (390)
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386 results
Traveller rating
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LanguageEnglish
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166
151
46
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11
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All reviews across the road sports bar free parking man made lake shopping centre restaurant downstairs room service key card good size car parking down stairs view of the lake mercure melbourne family room fire alarm standard room small lake
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1 - 5 of 386 reviews
Reviewed 5 days ago

Review collected in partnership with Accorhotels.com
Date of stay: December 2018
Reviewed 2 weeks ago

We stayed here one night before flying from Melbourne airport. This hotel is situated in what appears to be a new development on the outskirts of the city and only about 10 to 15 minutes from the airport. It offers free car parking in a...More

Date of stay: November 2018
Thank Jan S
Reviewed 2 weeks ago

We stayed in this hotel for the first time a year ago. We loved it, so made an effort to return here last week. This time we stayed 6 nights. Staff were welcoming and friendly. Our room was spacious, comfortable and quiet. We had a...More

Date of stay: November 2018
Thank roaming_kiwi58
Reviewed 3 weeks ago

We have stayed here previously and it was a great stay. This time I had the accessible room because of a recent operation. I must say that I was disappointed....sure the room was big, in fact huge, enough for two wheelchairs. However except for a...More

Date of stay: November 2018
Thank avidtraveller
Reviewed 5 weeks ago via mobile

Room was spacious with living area and balcony. The hotel is just next to the lake with commercial centre across. So location is really good But the bad thing is the aircon does have this noisy burble and some other funny noises. There were also...More

Date of stay: November 2018
Thank martinlK1530EZ
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Questions & Answers
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Ysn76
30 January 2016|
Answer
Response from Verkd | Reviewed this property |
Ysn76 - when we stayed it did. Good amount of cutlery etc for cooking.
0
Votes
MLnML
21 September 2015|
AnswerShow all 3 answers
Response from Belinda L | Property representative |
Hi MLnML, Lovely to hear from you. Both our a la carte Bistro and Café offer children's meals. Breakfast is available daily in the Café only. We look forward to welcoming you and your daughter. With warmest... More
0
Votes
Hoopega
16 September 2015|
Answer
Response from Belinda L | Property representative |
HI Gareth, Thanks for your enquiry. We have a great onsite fitness centre that you can use during your stay and is perfect for a basic workout. There is also a man made lake (Lake Caroline) that you are able to walk/run... More
0
Votes
Room Tips
"Request lake view"
602carmela
24 Sep 2018
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"There is two sides one faces the car park the other the lake so be particular"
321Karlos
7 Sep 2018
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"The view over the lake is quite nice"
Lubey_Adventures
2 Apr 2018
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"Rooms that don't face west, avoid the afternoon sun."
Lindyl0u54
25 Mar 2018
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PRICE RANGE
US$103 - US$167 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Grand Mercure Apartments Caroline Springs
LOCATION
AustraliaVictoriaGreater MelbourneMeltonCaroline Springs
NUMBER OF ROOMS
98
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