Citotel Hotel Des Messageries
Rue Des Messageries, 17100 Saintes France
Lowest prices for your stay
US$101
US$108
US$96
Hotels.com
PricelineUS$101
ZenHotels.comUS$108
View all 15 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (153)153
Room & Suite (58)
Dining (8)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 18 hotels in Saintes
Location
Cleanliness
Service
Value
Travellers' Choice
This former 17th-century post house is located in the heart of Saintes' historic district and offers peaceful accommodation. Citotel Hotel Des Messageries features 33 comfortable rooms spread on 3 floors, a private car park (at an additional cost) and an inside courtyard. 18 rooms have air-conditioning (at an additional cost). The hotel offers a warm welcome in a modern and friendly setting. It boasts a privileged location from which to discover the many sites and attractions of the city of Saintes.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Secured parking
Free High Speed Internet (WiFi)
Wifi
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Breakfast buffet
Show more
Room features
Air conditioning
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French
Location
95Great for walkers
Grade: 95 out of 100
46Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Contact
Rue Des Messageries, 17100 Saintes France
Name/address in local language
Getting there
Car HireSee all Saintes car hire
528Reviews2Q+A21Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 239
- 217
- 51
- 10
- 11
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Very nice hotel in the middle of town, very convenient, parking available, they even accommodated our too high van in another garage of the hotel, beds were very comfortable, room a decent size, breakfast buffet was very good. The bathroom didn't have a strong enough fan, so when you take two showers in a row, the steam makes the entire bathroom wet and it stays like this for hours. So it's always very damp in there and a damp smell. The floor also flooded slightly and the water never went until we used a towel. Plus the shower curtain is out of cloth, so it also stays damp for a long time and contributes to the wet smell. They also didn't offer any vegetarian milk nor gluten-free bread at the breakfast buffet.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 1 week ago
Thank you for taking the time to share your feedback with us. We are pleased to read that you enjoyed the facilities and equipments proposed by Hôtel des Messageries and that you slept well during your stay ! We have also read carefully your suggestions regarding bathroom and vegetarian milk for breakfast. We will consider it for the future as improving our services is our main goal. We like to satisfy our guests. We hope welcoming you again next time in Saintes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quaint, comfortable, clean, conveniently located in the heart of this lovely small town. We were greeted by a very friendly reception only too pleased to recommend good restaurants nearby like L'Insolite nearby (excellent). The hotel is older with a rustic charm and more character than many of the larger, chains of hotels that we have stayed in. The breakfast was good and we took ours in the courtyard so our little pooch could join us - great coffee, lovely cheeses, nice breads, cereals, juices. Very good sleep quality from comfortable beds and a quiet environment. We were also able to book a parking space in the hotel garage.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 19 Jul 2022
Good evening, It is a real pleasure for us to read this nice review ! Thanks for that. We are glad to hear that you enjoyed your stay with us. Indeed, there are some good restaurants all around the hotel. It is always a pleasure for us to advice our guests. Our parking is an extra and need to be book in advance as there are only few places. We hope welcoming you again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is well situated for visiting Saintes, they have undercover parking (€10) but there is public parking nearby. The room was not huge but spacious enough and had the benefit of a mini bar and tea/coffee making facilities. It was very clean. The breakfast was very good and the staff were all very friendly.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 8 Jul 2022
Good morning, So nice to read this nice review on Tripadvisor. We are happy to hear that you enjoyed your stay with us. Our breakfast is a good opportunity to test local products. We hope welcoming you again in the furture.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed one night, and it was amazing. Reception was friendly and helpful when we checked in in the evening at 8:30 p.m. The owners were there when we got up in the morning. They were friendly and helpful as well. They were even able to get us a taxi to the train station, and they are very difficult to obtain. It was hot outside, and each room had an A/C unit that we controlled for our comfort. The room was large for Europe, and it was clean and well appointed. Breakfast was delicious and plentiful, and they made health accommodations for covid. It was centrally located, so we were able to walk everywhere to see all of Saintes. There is also parking available. I will only stay here in the future.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 23 Jun 2022
Hello ! We thank you for this excellent rating of 5/5. We are happy to see that you enjoyed your stay, the comfort of our rooms and the quality of our services. It's a real reward for our whole team. Looking forward to seeing you again on your next visit.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good location in the middle of town on a quiet street with nice restaurants around. We were able to find free parking nearby. The "suite" was a strange L-shape with even stranger furniture, 1960s formica mixed with heavy wood. The room was basically clean but more attention should have been paid to inside drawers and the shower divider.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 5 Aug 2021
Good morning, We read carefully your comment regarding your recent stay at the hotel. We enjoy the fact that you liked the position of the hotel in the city center of Saintes. Regarding the room don't hesitate next time to let us know at your arrival. All our team is at your disposal to find an issue. All our rooms are completly different meaning different decoration, size of the room what makes the charm of our hotel. We noted your remarks regarding clean of the room. Good continuation.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fantastic location in town. Perfect for visiting. Team is really friendly. Hotel is really tidy and clean. Very calm which is also very nice ensuring a perfect sleep. They also have a closed car park which is very convenient. Located just 20m from the reception
Read more
Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Car park
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laurent Denis, Propriétaire at Citotel Hotel Des Messageries
Responded 7 Jul 2021
Good morning, Thanks a lot for this lovely comment. We are very glad to hear that your are entirely satisfy. Our hotel is located next to many shops and restaurants, very useful! Indeed it is highly recommended to book a place inside the garage in advance as it is limited and extra cost. We hope welcoming you again next time in Saintes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable and clean, and right in the centre. The room was very quiet, and the bed very comfortable. Tea and coffee making faciities were provided, which was very welcome after a long journey too.
Read more
Review collected in partnership with Citotel Hotels
Date of stay: October 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laurent D, Responsable réception at Citotel Hotel Des Messageries
Responded 23 Oct 2019
Good morning, Thanks a lot for your really nice comment online. We are very pleased to see that you enjoyed your stay with us. As you said it so well we are located in the old town of Saintes convenient to discover the city and find restaurants ! All our rooms are decorated differently and are equipped with a welcome tray for your comfort. We hope welcoming you again next time in Saintes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A pleasant hotel, centrally located to the restaurants and the river. We had a suite, which was comfortable although very dark in the room. Only one window. Bed very comfortable and good facilities although our tea tray hadn’t been filled up. A little dated but okay for an overnight. It does have private parking although it was not possible to book this on booking.com It was not clear that this is because it was already full. There is a car park very close for 10€ overnight.
Read more
Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laurent D, Responsable réception at Citotel Hotel Des Messageries
Responded 15 Oct 2019
Good morning, First of all thank you for this comment and sharing your experience on this website. Thanks for calling attention to our privileged position in the center of the city, convenient to discover Saintes and find restaurants. As indicated on booking.com and our website indeed it is highly recommended to book a place inside the garage in advance as it is limited and extra cost. We hope welcoming you again next time in Saintes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our one night stop over. Hotel was recommended by friends. Excellent location and the private covered parking was very convenient. Worth paying for this service but best to reserve in advance.
Read more
Review collected in partnership with Citotel Hotels
Date of stay: September 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Laurent D, Responsable réception at Citotel Hotel Des Messageries
Responded 27 Sep 2019
Thanks for your nice comment. It is always a pleasure for all our team to have a feedback. Our hotel is located next to many shops and restaurants, very useful! Indeed it is highly recommended to book a place inside the garage in advance as it is limited and extra cost. We hope welcoming you again next time in Saintes
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for One night on the 29th August this year. My husband is disabled and I emailed a few days before to see if we could have a room with a walk in shower. I got a really quick response to say that was no problem and there was a lift. The room was lovely really and nicely decorated The staff were really helpful. It is a good position very near the town centre. We would definitely stay there again.
Read more
Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Laurent D, Responsable réception at Citotel Hotel Des Messageries
Responded 27 Sep 2019
Good morning, Thanks a lot for this lovely comment. We are very glad to hear that your are entirely satisfy. All our staff is always trying to satisfy our guest's requestets. Thanks for calling attention to our privileged position in the center of the city, convenient to discover Saintes and find restaurants. We really hope welcoming you again in the futur.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$92 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citotel des messageries saintes
LOCATION
FranceNouvelle-AquitaineCharente-MaritimeSaintes
NUMBER OF ROOMS
33
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCITOTEL HOTEL DES MESSAGERIES - Now €85 (Was €̶9̶4̶) - UPDATED 2023 Reviews & Price Comparison (Saintes, France) - Tripadvisor
Frequently Asked Questions about Citotel Hotel Des Messageries
Which popular attractions are close to Citotel Hotel Des Messageries?
Nearby attractions include Arc de Germanicus (0.2 km), Cathedrale Saint-Pierre (0.2 km), and Kraken Bar (0.2 km).
What are some of the property amenities at Citotel Hotel Des Messageries?
Some of the more popular amenities offered include free wifi, breakfast buffet, and meeting rooms.
Which room amenities are available at Citotel Hotel Des Messageries?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Citotel Hotel Des Messageries?
Guests can enjoy breakfast during their stay.
Is parking available at Citotel Hotel Des Messageries?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Citotel Hotel Des Messageries?
Conveniently located restaurants include l'INSOLITE, La Cave Passe A Table, and Le Parigot Restaurant.
Is Citotel Hotel Des Messageries located near the city centre?
Yes, it is 0.09 km away from the centre of Saintes.
Are pets allowed at Citotel Hotel Des Messageries?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Citotel Hotel Des Messageries?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Citotel Hotel Des Messageries?
Many travellers enjoy visiting La Pierre de Crazannes (12.3 km) and Église Saint-Martial (9.3 km).
Is Citotel Hotel Des Messageries accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.