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Hotel de l'Univers

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305 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Reviewed 28 September 2016

Stayed here fore one night last week. First impression was good, the building from the outside looks splendid, especially in the evening when illuminated. We were in room 217 almost directly above and adjacent to a functions room. as soon as we entered the room a band started tuning up below us. I complained to reception that I was hardly...

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Thank Geoffrey J
Caloundra, Australia
Reviewed 25 September 2016

Very good accommodation, large modern( recently renovated) room in quiet location in and very central for visits to battlefields and a much cheaper and convenient ( by fast train) hotel for day trips to Paris and Charles de Gaulle airport. The in house restaurant is excellent and service good for breakfast and dinner. Arras is itself a picture postcard location...

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Thank RonB2934
Leicester
Reviewed 21 September 2016 via mobile

The hotel firstly is very difficult to find and parking is limited. On arrival the facade is imposing and dramatic with a renaissance type bar and restaurant, but and here is the but. When you get upstairs onto the room floors the carpets are stained and worn and this was the same in the bedroom. The bed was old and...

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Thank Porscheboy2014
Stroud, United Kingdom
Reviewed 21 September 2016

This hotel was a bit of a disappointment. It is rated as a 4* hotel, but the wi-fi only works in the reception and part of the restaurant. There are no safes or minibars in the rooms, and although the room was nicely decorated (double deluxe) and clean it felt rather long and narrow because of the way the bathroom...

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Thank CarS27
Ghent, Belgium
Reviewed 17 September 2016

The hotel has a very central location, close to all interesting sites. It looks very elegant. The staff is very helpful and attentive. However the hotel is a bit overpriced; very weak wifi (no free wifi in the room, only in lobby and restaurant), no safe or minibar in the room, and breakfast could be much better for 16 euro...

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Thank fiona037
three gates
Reviewed 16 September 2016

good hotel ,well located with charged parking, we had a junior suite on the first floor which was very nice , clean with good bed ,nice bathroom /shower, the room was bright but did not have any view from the windows due to a roof rising vertically just feet from the windows, but we went to see arras and that...

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Thank kevin g
wakefield england
Reviewed 9 August 2016

Nice rooms and with parking(at a price). Sadly the wifi was not working for our stay. Sadly the people who were leaving early in the morning started their cars and made a lot of noise. The staff also made a lot of noise when crossing the car park with trolleys of goods or food and it all started at 6am

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Thank mrbarrington
Solihull, United Kingdom
Reviewed 7 August 2016 via mobile

This hotel is housed in an historic building which is well located in the centre of Arras. There is a good secure carpark and spaces can be reserved in advance. There is a lift in the hotel but it is an historic building and there are some steps and narrow corridors. The public space and rooms are well decorated. There...

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Thank LauraDaveJames
Paris, France
Reviewed 1 August 2016

Stayed here for one night at the end of Jun. We asked for a parking space and it was reserved for us which was really helpful as the hotel was full. We had a lovely room in the maze that is the building across the courtyard from reception and on the third floor. Not easy access involving steps, but worth...

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Thank Brands_03
Dublin, Ireland
Reviewed 28 July 2016

A little difficult to find due to one way system but worth the effort. Car park was full but reception help us find a parking spot very near. Rooms are nice and big and have a nice air of luxury. Staff extremely helpful. Restaurant was great but if you have a person who like 'plain' food in your group this...

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Thank GerardTonlegee

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Hotel de l'Univers

Address: 3 Place de la Croix Rouge, 62000, Arras, France
Region: France > Hauts-de-France > Pas-de-Calais > Arras
Price Range: €80 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel de l'Univers 4*
Number of rooms: 38
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Also Known As:
Best Western l Univers
Best Western Arras
Arras Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel de l'Univers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not have room overlooking courtyard”
 of 5 bubbles 673janeb, 2 Oct 2016 | Read review
“Do not accept a room overlooking the courtyard!”
 of 5 bubbles geoffreyj644, 27 Sep 2016 | Read review
“Get a room that is Not over looking the car park”
 of 5 bubbles mrbarrington, 9 Aug 2016 | Read review
“Quieter away from elevator and staircase.”
 of 5 bubbles CarolineM717, 25 Jul 2016 | Read review
“Rooms overlooking the lovely courtyard can be noisy if there is a function in the hotel, e.g. wedding”
 of 5 bubbles bj13johnson, 17 Jul 2016 | Read review
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