Mercure Beziers
33 avenue Camille Saint Saens, 34500, Beziers France
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A note from Mercure Beziers
Updated 28/07/20
About
#17 of 31 hotels in Beziers
Location
Cleanliness
Service
Value
3 star hotel offering 58 rooms. The Mercure Béziers hotel is situated in the heart of the city, next to the Convention center, 15 minutes away from the Fonséranes floodgates and from the beach. The hotel also features a wine bar, a private parking andservices for disabled guests.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
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Room features
Air conditioning
Housekeeping
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
French
Location
Full view
91Great for walkers
Grade: 91 out of 100
73Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
Contact
33 avenue Camille Saint Saens, 34500, Beziers France
Name/address in local language
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470Reviews1Q+A13Room tips
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The Mecure brand has always been one which we relate to. This hotel is linked with Ibis and the car park has an entrance to both hotels. The hotel was in the main clean and tidy however the rooms were a tad on the small side, but with only a one night stop it was not a concern. A sort walk (uphill) to a convenient area to eat or drink was a bonus.
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Date of stay: June 2022
Value
Rooms
Service
Helpful
Pleasant enough hotel, colocated with the congress center. Beware: the standard rooms are very small, upgrade if staying longer. The facilities are from the 1990s, but are well maintained and clean. City center location, with the main square and the "plateau des poètes" park nearby.
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Date of stay: May 2022
Location
Cleanliness
Service
Helpful
Response from Karine Cartier, General Manager at Mercure Beziers
Responded 3 weeks ago
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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The hotel is well situated and has good underground parking- although access is tricky for larger cars and the lift very temperamental. We booked a premium room but were still dissapointed with the size of the room as everything was very cramped even though the double bed was on the small side. We were also surprised not to be asked for our Passe Sanitaire when we checked in. The hotel said this wasn't necessary as they had no restaurant, however they did have a bar and breakfast room so I am not convinced
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Date of stay: January 2022Trip type: Travelled with friends
Helpful
Response from Karine Cartier, General Manager at Mercure Beziers
Responded 11 Apr 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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Normally, I would have been upgraded to a better room, but at the time, there was high demand. With good intentions, the staff initially alocated me a "standard" room in the newer part of the building, which had more modern decor. In the event, I asked to see one of the normal standard rooms, and I concluded that it was more suitable. In both cases, floor space was at a premium. The older standard rooms have the saving grace of having some shelf space both in the bedroom and the bathroom. This means you have somewhere to put those odds and ends that you frequently use..The standard room and bathroom strike me as being the same size as a red Ibis hotel room. The bathroom might even be smaller. However, the presence of adequate shelf space made a big difference. In order to free up floor space so that I had somewhere to open up my suitcase, it was necessary to eject a surpus chair which served no useful purpose. The hotel staff told me to just leave the chair outside my door. About 2 days later, I noticed that there were 4 or 5 similar chairs stacked at the end of the coridor, so it appears that other hotel guests came to the same conclusion about the chair as myself. The hotel has a breakfast area but does not have its own restaurant. There are chinese, japanese restaurants and a kebab bar within very short waking distance. At the top of the hill, there are more restaurants in Place Jean Jaures. The hotel has its own parking garage, which is charged for. Vehicle access is easy. You need your room key to drive in and out. The only problem is getting the elevator to go down to the garage. You need to stick your key into a card reader to select the garage. Unfortunately the card reader in the elevator was somewhat hit and miss while I was there. I complained about it many times. Hopefully they have doe something about it by now, The hotel reception staff were as helpful as they could possibly be. I don't think I would come to this hotel again, unless they gave me a room upgrade. In my opinion, the rooms suffer the same problem as red Ibis rooms. They are too small for double occupancy, unless 2 people are sharing 1 suitcase. The situation is, however, mitigated by the provision of shelf space.. …
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
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Location
Cleanliness
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Helpful
Response from Karine Cartier, General Manager at Mercure Beziers
Responded 21 Aug 2021
Dear guest, Thank you very much for taking the time to write and share your experience about your stay at the Mercure Béziers Center. We are happy to receive your compliments and constructive remarks. We sincerely apologize and will do our best to improve our services to customers from today. We invite you to come back and visit Béziers and it will be our pleasure to give you a warm welcome and an upgrade again :) Best regards Karine CARTIER General manager
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Having chosen a privilege room for extra space, we were slightly puzzled by the strange layout as it was impossibble to get from the separate toilet to the bathroom when the wardrobe doors were open! Given the current sanitary requirements to eat in our rooms, the work surface / table provided for this was very narrow, and difficult for two normal sized people to eat at together. The bathroom / toilet fan did not turn off when not in use, and stayed on all night, greatly disturbing our sleep. Car park access is steep, narrow, with sharp turns, best suited to small, low cars. Overheight cars would not be able to use the underground parking. Mercure wifi not strong enough to use inour room, but the IBIS hotel wifi (adjacent or underneath our room) was full strength, and since neither were password protected I used that instead.…
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Karine Cartier, General Manager at Mercure Beziers
Responded 26 Mar 2021
Dear guest, Thank you for taking the time to share your comments on your stay at the Mercure Béziers Center. Your observations help us improve our level of service, and we hope to have the pleasure of thanking you in person during a future stay in Béziers. Best regards. Karine CARTIER General manager
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Good central location, comfortable well designed accommodation (some rooms have recently been refurbished). On site secure covered parking plus I felt safe with the enhanced hygiene arrangements and room service food offering.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Karine Cartier, General Manager at Mercure Beziers
Responded 26 Sep 2021
We very much appreciate your comments regarding your stay at the Hôtel Mercure Béziers. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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+1
Tinny, dated rooms. The parking entrance is extremely narrow with very low ceiling, the spot itself was also smallish with low ceiling The staff was inattentive - I was waiting at the parking gate for 5 minutes trying to get someone over the intercome to open the door, finally some other guest let me in. Had to wait for 10 minutes to checkout as there was no one at the front desk
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Date of stay: August 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
A good business location for Beziers - however standard bedrooms are very small (the same size as the Ibis Bi#udget next door!!) in contrast to the well appointed Privilege rooms. Good breakfast and housekeeping standards EXCEPT the carpets throughout the bedroom floors need a very good clean!!! Hotel has a bar but no restaurant - but is just a short walk from the restaurants on Avenue Paul Riquet and in the town centre. Staff are friendly and helpful and willingly undertook document printing.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2019Trip type: Travelled on business
Value
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Location
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3 Helpful votes
Helpful
Response from KarineCartier, Directeur général at Mercure Beziers
Responded 14 Aug 2019
Dear guest, Thank you very much for taking the time to write and share your experience of your stay at the Mercure Béziers Center. We are pleased to receive your compliments regarding the location and quality of our staff. We take note of your note regarding the carpets. They will be changed at the end of the year. We sincerely apologize and will do our best to improve our customer services today. We invite you to come back to Béziers and we will be happy to welcome you again. Best regards Karine CARTIER General manager
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Certainly a central location for this hotel. Room a good size; toilet separate to the bathroom. Breakfast OK but nothing special. Staff a mixture of welcoming... and otherwise. We walked up to the hotel from the SNCF railway station and got an impression of the city that it warrants a day stay but not longer for leisure purposes though it could be reasonable touring centre.
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Date of stay: May 2019Trip type: Travelled as a couple
Value
Service
Sleep Quality
Helpful
Response from KarineCartier, General Manager at Mercure Beziers
Responded 28 Jun 2019
Dear Guest, Thank you for taking the time to share your feedback. There are many things to see and do in Beziers. If you make us happy to come back, it will be with joy that we will explain all that we can visit in Béziers. We hope to welcome you back to our hotel very soon ! Sincerely, Karine CARTIER Directrice General manager
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difficult to find for a stranger to the area, surroundings unprepossessing, hotel configured somewhat as protection from the world outside. However the historic centre with restaurants and bars was within easy reach and staff were reassuringly helpful. Parking by necessity was very secure but at a price
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from KarineCartier, General Manager at Mercure Beziers
Responded 28 Jun 2019
Dear guest, Thank you very much for taking the time to write and share your experience about your stay at the Mercure Béziers Centre. We are pleased to receive your compliments concerning the location and the quality of our staff. We take good note of your remark regarding the parking. We welcome you to come back visiting Béziers and it would be our pleasure to give you warm reception again. Best regards Karine CARTIER General manager
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PRICE RANGE
US$90 - US$107 (Based on Average Rates for a Standard Room)
LOCATION
FranceOccitanieHeraultBeziers
NUMBER OF ROOMS
58
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Claim Your Listing Frequently Asked Questions about Mercure Beziers
Which popular attractions are close to Mercure Beziers?
Nearby attractions include Les Allées Paul-Riquet (0.3 km), Le SAS Escape Game Béziers (0.5 km), and La Fontaine Musicale (0.4 km).
What are some of the property amenities at Mercure Beziers?
Some of the more popular amenities offered include free wifi, breakfast buffet, and room service.
What are some restaurants close to Mercure Beziers?
Conveniently located restaurants include L'alter-native, L'Orangerie, and La Baraka.
Is Mercure Beziers located near the city centre?
Yes, it is 0.6 km away from the centre of Beziers.
Are pets allowed at Mercure Beziers?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Mercure Beziers?
Many travellers enjoy visiting Cathédrale Saint-Nazaire de Béziers (0.9 km).
Is Mercure Beziers accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.