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Relais Spa Paris-Roissy CDG

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625 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Reviewed 8 June 2015 via mobile

I m planing to go with family this hotel is good as my all friend said let 's see how is comfortable for kids and adult ! when you come back from out side you need Clean nd comfittable bed nd room for relaxed and get ready for nwxt day hope will have a fun in paris

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Helpful?
2Thank PRAMOD M
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear PRAMOD, Thanks a lot for your interest! The relais spa roissy is located close to CDG airport. Our partner hotel Relais spa Chessy is very close to Disney. I believe it will be the best option for you to visit Disney with your familly. For more details I invite you to get back to me personnally, I will make...

Reviewed 5 June 2015 via mobile

Relais Spa Hotel Feed Back. I stayed in this hotel for two days, check-in was not fast as it should be. My room was not ready to be received ;it's ok so they give me a Voucher for free drink till my room is ready(nice thing). I read on trip-advisor one comment about WiFi signal is not good,it's true the...

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Helpful?
Thank ahmad a
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Ahmad A, I had the pleasure to welcome you personnally and would like to sincerely thank you for sharing in details your experience at the Relais Spa Roissy. It was nice meeting you and I hope to have the opportunity of welcoming you back soon. Your compliment regarding my attitude is higlhy appreciated! Thank you! Dear Ahmad A, I...

Seaford, United Kingdom
Reviewed 5 June 2015

Good modern tranquil hotel, close to the CdG Airport. I stayed here for 1 night on businesses, but would happily stay again. On entering the hotel there is a large, well staffed lobby, and even when busy check in was relatively quick and simple (the staff spoke a good range of languages other than french and English). The rooms are...

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Helpful?
Thank Ru198
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Ru198, Thanks a lot for sharing your quick and positive experience at the Relais spa roissy. I hope to have the pleasure of welcoming you back very soon for a longer stay. We know that after a day at work, you expect to be pampered and a warm welcome is part of this process. Therefore, we attach importance of...

London, United Kingdom
Reviewed 27 May 2015

Arrived late and left early so did not get a chance to use the facilities. An excellent 'belt-and-braces' hotel close to the airport. Service was very good. nice breakfast. didn't get a chance to use the pool unfortunately.

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Helpful?
Thank Christian D
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Christian D, Thanks a lot for sharing your experience at the Relais Spa Roissy. I can see that you had few time to enjoy it. As you underline it, it is essential for us to offer you a touch of luxury with perfect services 24/7. I would be very pleased to welcome you very soon for a longer stay....

London, United Kingdom
Reviewed 20 May 2015 via mobile

A pleasant hotel. I have been to this hotel twice now. I have found it to be ok. The food is acceptable with reasonable staff. The pool and spar facilities are lovely. I felt very relaxed after using the pool. It was totally empty. The food is ok even if a little over priced. The bar is very nice also....

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Helpful?
Thank Wayne S
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Wayne S, Thanks a lot for sharing your experience at the Relais Spa Roissy. I am glad to see that you enjoyed this second stay especially thanks to our spa Nuxe. It is essential for us that you feel relaxed and satisfied with our various facilities. I have noticed your constructive comments regarding the price of the food and...

Den Bosch, The Netherlands
Reviewed 14 May 2015

As you can see from the pictures, the Relais Spa rooms show multiple signs of wear. In the shower, the door even broke lose: very dangerous. Next time, will try another hotel as there are sufficient around.

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Helpful?
1Thank DeKokkies
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear DeKokkies, We thank you for sharing your experience at the Relais Spa Roissy. I completely understand your displeasure regarding the various technical problems in your room and sincerely apologize for this regrettable situation. Please rest assured that necessary actions regarding the refreshing of our rooms have been put in place to avoid such situation. Dear DeKokkies, I am conscious...

VICTORIA,B C
Reviewed 14 May 2015

We toured France for 3 weeks & I debated about going back to the center of Paris for our last day & getting up very early the next day to get our flight back to Canada. In the end I opted to book this hotel close to the airport & relax in the pool etc. It was the best decision...

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Helpful?
1Thank LPP
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear VICTORIA B C, Thanks a lot for sharing your experience at the Relais Spa Roissy. I am very glad to feel that you could relax and rest before your long-haul flight to Canada. Your comfort and satisfaction are our priorities! I sincerely apologize for the technical issue with our wifi and I completely understand your displeasure. You are right...

Tallinn, Estonia
Reviewed 12 May 2015

I was there a few months last summer. I have many different feelings about this place. AS I had to change the rooms many times then I saw every kind of places. Some rooms on ground floor are just terrible. From the balcony you can see only basically the wall and its covered with cigarettes. Couldn't stay in this room...

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Helpful?
1Thank Merike M
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Merike M, Thanks a lot for sharing your last summer experience at the Relais Spa Roissy. Your feedback is essential to us in order to improve our services. I am sorry to read that you had to change your room several times during your stay. Please accept our apologies for any inconvenience it may have caused particularly regarding the...

Reviewed 12 May 2015

We had a great time in your hotel , I wanted to thank you for the warm welcome from Charlotte upon arrival. The concept Executive Lounge is also very appreciable. Great shopping centre with lots of restaurants, shops and a massive Auchan (like Tesco/ Wallmart) where we can buy food, as kitchenette services is available in each rooms. This is...

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Helpful?
Thank Stocker P
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear Stocker P, Thanks a lot for taking the time to write about your experience at the Relais Spa Roissy. Your positive feedback is highly appreciated! I had the chance to personally welcome you and your family! I am very glad to see that our services and location did match your expectations. We look forward to welcoming back very soon...

Mexico City, Mexico
Reviewed 10 May 2015 via mobile

As several other people have stated, this hotel is not 5 stars. I am really not sure how they got this rating. The best way to describe it would be the French version of Residence Inn but with much poorer service. The wifi service is spotty, the main desk it seems the people can only each do one job. They...

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Helpful?
2Thank MaiaNav
RelaisSpa, Guest Relations Manager at Relais Spa Paris-Roissy CDG, responded to this review

Dear MaiaNav , Thank you for taking the time to share your experience at the Relais Spa Roissy. I am sorry to feel that your stay did not match your expectations and would like to sincerely apologize. We are conscious that flight cancellation is never pleasant, that is the reason why, we have done our best to make sure check-in...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relais Spa Paris-Roissy CDG and its 463 rooms (Premium, Executive Rooms and Junior Suites) will welcome you during your business or personal trips.From high quality of services to the large range of facilities (room service, concierge, housekeeping, executive lounge, business center, shop ...), everything is designed to make your stay a real moment of relaxation.Enjoy your stay at the Relais Spa to take a moment to relax in our new SPA in partnership with the famous French brand Nuxe.The team invites you to discover face & body treatments as well as our facilities: steam bath, sauna, swimming pool, jacuzzi and fitness center.Come and discover our bar the “Starry Lounge” where you can enjoy a bite to eat or a glass of Champagne under the stars in the cosy and elegant atmosphere during your stay. Warm and contemporary, our Brasserie Flo offer you the perfect environment to enjoy a great variety of meals and wines.Business travelers will appreciate its proximity to Roissy-CDG airport, as well as to the Villepinte and Le Bourget convention centers. ... more   less 

Additional Information about Relais Spa Paris-Roissy CDG

Address: 8 Allee du Verger, 95700 Roissy-en-France, France
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Price Range: €123 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Relais Spa Paris-Roissy CDG 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Relais Spa Paris-Roissy Cdg Hotel Roissy
Hotel Style:
#2 Romantic Hotel in Roissy-en-France
#5 Business Hotel in Roissy-en-France
#11 Luxury Hotel in Roissy-en-France
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Questions & Answers

Here's what travellers have asked, with answers from Relais Spa Paris-Roissy CDG staff and other travellers.
26 questions
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london
7 months ago

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Questions? Get answers from Relais Spa Paris-Roissy CDG staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the B site”
 of 5 bubbles gnk1106, 25 Jan 2017 | Read review
“Ask for a room at the back”
 of 5 bubbles Phillycook, 20 Sep 2016 | Read review
“entire hotel is quiet despite being under traffic patterns for CDG, never heard a single aircraft inside the hotel”
 of 5 bubbles matthewsN3139SF, 27 Jul 2016 | Read review
“renovated ones at some floors, some wings??”
 of 5 bubbles Professor_Camel, 23 May 2016 | Read review
“search for an alternative, less stars and better service”
 of 5 bubbles lbullinger, 29 Mar 2016 | Read review
5 of 5