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Mercure Paris Porte de Pantin

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288 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Durrington, United Kingdom
Reviewed 27 October 2016

This was a one night business trip. I have stayed in many Mercure hotels around Europe and they have not let me down in terms of comfort, service and food. I found the bed to be extremely comfortable but I do like hard mattresses. Room service was timely and the quality of food was very good. The staff were all...

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Helpful?
Thank Merlin_de_Manaus
Grégory C, General Manager at Mercure Paris Porte de Pantin, responded to this review

Dear Merlin_de_Manaus, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad that you found our hotel as good as the other Mercure in Europe in terms of comfort, service and food. Do...

Montreal
Reviewed 1 July 2016

There were no other guests and 3 ladies that work there. It took them 10 minutes to arrive and ask us for drinks, and then 10 minutes to bring it to us. They were not super sure about daily specials. When finally we ordered it took 41 minute for food to arrive and almost the same for them to pick...

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Helpful?
Thank fabioinmontreal
Grégory C, General Manager at Mercure Paris Porte de Pantin, responded to this review

Dear Fabio, Thank you for taking the time to share your experience. I am sorry that your experience at the restaurant did not meet your expectations. please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and your feedback is very important to us. We are taking the appropriate measures to...

Reviewed 14 June 2016 via mobile

I had to book for a night because of a live show nearby. The hotel is quite close to two metro stations and to the Parc de la Villette. The staff was very kind, my room clean and really comfortable. There was a big tv, free Wi-Fi, a desk and a free bottle of water in the mini bar. I...

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Helpful?
1Thank Eleonora C
Grégory C, General Manager at Mercure Paris Porte de Pantin, responded to this review

Thank you so much for sharing your comments. I hope you enjoyed your show! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as encouragement to all of our staff. For your information, we will soon be finished all of the renovations in October...

Grenoble, France
Reviewed 25 March 2016

It's correct, but they have a huge problem with printer. It take ONE HOUR to print 20 pages. They also fractured the copy that I asked to make, 20 cents per copy, for 4 star hotel a little bit to much.

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Helpful?
Thank Nataliya38
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Nataliya, Thank you so much for taking the time to write your thoughts following your stay at Mercure Paris Porte de Pantin hotel. I am as well very happy that you enjoyed the room, the bathroom and the hotel services. Effectively, we receive a lot of good comments about the room, especially about the tea and coffee facilities and...

Berkshire, United Kingdom
Reviewed 23 March 2016 via mobile

Nice, clean, great value for money A bit noisy cause of the refurbishment work being carried out. Seems they are not prepared at the restaurant for fully booked guests mode at breakfast. ... long waiting to find a table

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Helpful?
Thank Mo H
Grégory C, General Manager at Mercure Paris Porte de Pantin, responded to this review

Dear Mr. Mo H, Thank you very much for your review ! Nice, clean and great value for money; all the team and myself are plaised to receive your nice comments ! These are our everyday goal. This month, we proposed a nice operation during breakfast with the cake LA BRIOCHE. "Let them eat cake !" (Qu'ils mangent donc de...

Reviewed 20 March 2016 via mobile

Stayed here 1 night to watch the England rugby team clinch the Grand Slam. 5 stops East from Gare du Nord on Metro line 5... 30 mins from Stade de France. After thinking we had arrived in 'Nelson Mandela House' Due to the lifts, the rooms turned out very good

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Helpful?
Thank Alhoopy
Grégory C, General Manager at Mercure Paris Porte de Pantin, responded to this review

Hello, Thank-you for your comment on TripAdvisor. You must be very happy after clinching the victory at the Stade de France! The “styleart” that we have placed in the elevator has a lot of people talking! Please don’t hesitate to follow us on Facebook where we speak the local artist at the heart of this work. We would love to...

London, United Kingdom
Reviewed 9 March 2016

not situated in the best part of Paris, but the hotel which was getting very tired is undergoing a refurb. The rooms which have been done have a good sized walk in shower and are fine for a short stay

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Thank Simon E
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Good morning, Thank you for your comment after your stay in our hotel. Indeed, the entire hotel is under renovation. There are new photos on our website. We hope you are going to like it. In few months, all the hotel with be refreshed to satisfy our many regular customers and to surprise the new. For your next stay in...

Farnborough, United Kingdom
Reviewed 18 November 2015

The hotel is well placed just outside the city on the orange line 5 on the metro, get off at Hoche, about 6 stops from Garre du Nord, don't do what I did and get a taxi, the driver fed me some bull about the hotel being really far and was a fixed price of 75 euros as over half...

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Thank Basspixie
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Madam, Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte De Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

Staines, United Kingdom
Reviewed 21 October 2015

I stayed here for 4 nights on business and had a lovely experience. The room was large, clean, with a huge window looking toward La Vilette - however you need to be on a high floor to see over the trees. It was equipped with wardrobe, trouser press, TV, fridge, kettle, hairdryer, soap, free WiFi and phone. The bathroom was...

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Helpful?
Thank JLWCD
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

Dear Madam, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte De Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Hamilton, New Zealand
Reviewed 30 August 2015

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Thank pmartint
Grégory C, Directeur général at Mercure Paris Porte de Pantin, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Three star hotel offering 123 rooms. The Mercure Paris Porte De Pantin is located opposite the "Porte de Pantin", five minutes walk from the Parc De La Villette. Direct access to the centre of Paris by car, metro or RER regional train. The hotel features a restaurant, a bar, gardens, a fitness centre as well as bright, pleasant meeting rooms. ... more   less 

Additional Information about Mercure Paris Porte de Pantin

Address: 22 avenue Jean Lolive, 93500 Pantin, France (Formerly Libertel Reference Paris Porte De Pantin Tradition)
Region: France > Ile-de-France > Seine-Saint-Denis > Pantin
Price Range: €81 - €134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris Porte de Pantin 4*
Number of rooms: 123
Reservation Options:
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Also Known As:
Mercure Paris Porte De Pantin Hotel Pantin
Accor Paris Porte De Pantin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris Porte de Pantin staff and other travellers.
2 questions
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Questions? Get answers from Mercure Paris Porte de Pantin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a high room for views, but be patient with the lifts. The better view faces the street.”
  • bathroom
  • Room
  • view from back of hotel
 of 5 bubbles JLWCD, 21 Oct 2015 | Read review
“Get a room that faces North but you might get traffic noise not sure but it will be cooler...”
 of 5 bubbles diva83, 4 Nov 2014 | Read review
“Well, if you insist, I would make sure I was as high and as far away from the road as I could be so that the car noise does not bother you when you have to get fresh air.”
 of 5 bubbles winterson66, 2 Jul 2014 | Read review
“juast dont ask MOSES so you can have agood service and a good groom”
 of 5 bubbles 12222013, 22 Sep 2013 | Read review
“Non roadside rooms would be quieter. If it's hot buy a cheap fan”
 of 5 bubbles c0t5w0ldl4d, 25 Jun 2012 | Read review
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