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Mercure Paris le Bourget

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Mercure Paris le Bourget
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223 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Reviewed 7 March 2016 via mobile

One good thing was that the rooms were good. But the area is not that great. The staff was unfriendly. Found a cockroach not only in the room but also in the room where the breakfast was served. No response from the Staff when complained. And also the room was not cleaned at any time during our 2 day stay....

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Helpful?
Thank Bhlk B
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I hope that you will give us the opportunity to better serve you in the near future because as you envoy our room, we would have like to propose you to discover our 'Privileged room' with many subtle touches...

Burlington, Vermont
Reviewed 15 December 2015

The hotel was horrible--a complete and total piece of merde. The rooms were plain, with no safe, no closet. No built in heat (only an external space heater!). The hotel did not clean the room 4 of the 12 days dusting my stay. There were no non-French channels on the television. You can do MUCH better for your money--don't stay...

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Helpful?
Thank ramzyk
Singapore, Singapore
Reviewed 14 November 2015 via mobile

I quite like the cleanliness and comfort the hotel provides. However, my whole tour group did not have a wonderful encounter with the hotel staff. We feel very unwelcomed. We had a room allocated for our breakfast by the staff. The staff insisted that one or two of the tables in the room must not be occupied, even if family...

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Helpful?
Thank QiaoLi88
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir QIAO Li, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget . I am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies. Please rest assured that Our Manager are taking the appropriate measures to address the problem and...

Grodzisk Mazowiecki
Reviewed 16 October 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jakub B
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Ipoh, Malaysia
Reviewed 30 August 2015

It is affordable and comfortable hotel out the city area with fresh air and nice environment. They also provide free wifi. The hotel breakfast normal and room is small and compact. The lobby is modern and new.

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Helpful?
Thank Elizachia
Linda D, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, We very much appreciate your comments regarding your stay at the hotel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Dubai, United Arab Emirates
Reviewed 3 August 2015

Very bad experience . All staffs are unfriendly, no smiling faces in the reception . We stayed three nights from July 27th 2015. Room was in the 5th floor. Morning time (peak hours) no water in the toilets. Our rooms was not cleaned in 2nd day. If you complained about any matter....always the answer would be " I don't Know'...

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Helpful?
3Thank NAIR_ktym
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sarath Nair K, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I'am sorry that your experience did not meet your expectations : please allow me to express my sincerest apologies ! Please rest assured that we are taking the appropriate measures to prevent future occurrence. Sincerely, Linda

Reviewed 3 August 2015 via mobile

The hotel was good. A bit far from Paris City but good transport around the area clean rooms and amazing breakfast every morning. The staff were very helpful too. Stayed for 4 days , the pool was was also good. The beds are comfortable too

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Helpful?
Thank Kathy K
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Madam, We very much appreciate your comments regarding your stay at the Hotel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Cheltenham, United Kingdom
Reviewed 2 August 2015

I've stayed in many Accor hotels and have come to expect a quality stay from a Mercure. This hotel, sadly, let's the name down. The location, whilst not pleasant, is convenient and of course, can not be addressed. However, the issues in the hotel are (some of which follow) are inexcusable, such as: dirty toilet, feeling the springs through the...

Review collected in partnership with Accorhotels.com
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1Thank JDL27
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the hotel Mercure Paris le Bourget. I'am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you...

Vapi, India
Reviewed 28 July 2015

One of the "MUST BE AVOIDED" hotels. Terrible people manning the reception. Looks like they have not been paid for ages. This sentiment is from almost the people from anywhere across the Globe. Courtesy is a far fetched dream, they don't even do their duty. Most insensitive and incouteous creatures. Location and surroundings are poor but the behaviour of staff...

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Helpful?
Thank Tapas1961
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience in our hotel. I am sorry that your experience did not meet your expectations : Please allow me to express my SINCEREST APOLOGIES ! Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence . Sincerely, Linda

Reviewed 19 July 2015 via mobile

Make my trip booked us this hotel. Rooms are ok. Staff unfriendly. 2nd day early morning due to some reasons the power in our room went off. Not only me but many of my co-tourists who contacted d reception were told it will be done in half an hour, but for more than 5 hours we were without light and...

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Helpful?
Thank vicky7850
Pierre E, Guest Relations Manager at Mercure Paris le Bourget, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located close to the Bourget and Villepinte Parcs des Expositions, the Musée de l'air et de l'espace, Parc Astérix and the Stade de France, the Mercure Paris Le Bourget hotel has stylish rooms. Easy to access from the highway networks (A1, A3 and A104) and 15 min from the Roissy Charles de Gaulle Airport. After a day of work in one of our meeting rooms, relax in the restaurant, on the pool-side terrace or by savoring a glass of wine at the hotel bar. ... more   less 

Additional Information about Mercure Paris le Bourget

Address: 2 rue Jean Perrin, 93150 Le Blanc-Mesnil, France
Region: France > Ile-de-France > Seine-Saint-Denis > Le Blanc-Mesnil
Price Range: €55 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Paris le Bourget 4*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Le Bourget Hotel Le Blanc-Mesnil
Le Blanc-Mesnil Novotel
Novotel Le Blanc-Mesnil
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Paris le Bourget staff and other travellers.
2 questions
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Questions? Get answers from Mercure Paris le Bourget staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are so small, you are a 3xl or 4xl please avoid staying here.”
 of 5 bubbles Ramhkg, 10 Feb 2017 | Read review
“Good for a short stay”
 of 5 bubbles prjayachandran, 8 Oct 2016 | Read review
“if you really want to stay in this hotel take minimum a privelege room, hotel need urgent renovationn”
 of 5 bubbles skayda, 25 Jul 2016 | Read review
“It is a good business hotel”
 of 5 bubbles Elizachia, 30 Aug 2015 | Read review
“This is a good hotel, I had a poor breakfast experience as a result of a coach party”
 of 5 bubbles 330pierres, 15 May 2015 | Read review
5 of 5