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Our room was ostensibly one of the larger rooms (I think 217) however it was by no means large. That would not be a big issue, the trouble is as can be seen in the attached photo the bathroom is extremely close to the bed....More
Thank Omar B
Response from christelle C, Directeur général at Premiere Classe Paris Ouest - Gennevilliers BarbanniersResponded 16 October 2017
We have just read your comment and we thank you.
We understand that this affects your stay and we apologize.
We take your comments into account and we will try to improve.
I came here from London to celebrate mine and my twin sister's 19th birthday at Disneyland Paris and were very happy to have found a place where we could visit attractions and comfortably travel to Disneyland. However, I would rate the hotel less than 1...More
Thank Bollie W
Response from christelle C, Directeur général at Premiere Classe Paris Ouest - Gennevilliers BarbanniersResponded 8 August 2017
We would like to thanks you for your comments .
We understand that this affects your stay and we are sorry.
The team and I do the best to give our customers complete satisfaction.
your feedbackback in that customer allows us every day...More
the hotel was clean, good breakfast (not included) but is not to close from the center of Paris... its close to a train station that goes to the center. The staff was very kind and friendly. its good for a few nights. I would stay...More
I started here for 3 days with my family. I was at Paris for sightseeing.
The hotel is around 30-45 minutes from city centre. There is a tram and RER railway station nearby which is just 4-5 minutes walk from hotel. The is also a...More
Response from christelle C, Gérant at Premiere Classe Paris Ouest - Gennevilliers BarbanniersResponded 6 June 2017
Thank you for your feedback.
We are pleased to read that you enjoy your stay, the kindness of the staff and all the items of our breakfast.
Customer satisfaction is important to us
Hope to see you again very soon.
I just had a terrible experience, the personnel at the reception booked a taxi for me with whom they have a contract and said not more than 30 euro and then the taxi said 65 euro and was very aggressive when I told him I...More
Response from christelle C, Directeur général at Premiere Classe Paris Ouest - Gennevilliers BarbanniersResponded 22 September 2016
We would like to thanks you for your comments, further your stay in our hotel
We are sorry that your stay at the Premiere Classe Gennevilliers did not meet your attents.
After the discussion with the team responsible about your disagreement, we are...More