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Novotel Paris Creteil Le Lac

NovotelUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Paris Creteil Le Lac
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Paris Creteil Le Lac
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Showing 111: English reviews
Derbyshire
Reviewed 8 September 2016

A few of the reviews are a little harsh, we found the hotel to be bright, clean and functional. Of course the shine wears a little between refurbishments, who wants to stay on a constant building site? We chose this especially to be near the Metro system and have certain parking, top marks on both accounts. We did not eat...

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Helpful?
Thank Rosiv D
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Rosiv D, I very much appreciate your comments regarding your stay at the Novotel Paris Créteil Le Lac. It is always a pleasure to receive positive feedback. I am really pleased that you enjoyed the localization of Novotel Paris Créteil le Lac. I wanted to let you know as well that the hotel will follow soon a renovation program....

Nottingham, United Kingdom
Reviewed 9 August 2016

We stayed here as part of an organised coach trip. The reception area was good and the greeting by the receptionist was good. I had read some previous comments re standards but I make my own. True some of the carpets do look a little worn, but is obvious that there is ongoing update. Our room floor 2 had views...

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Helpful?
Thank Michael B
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Michael B, Thank you very much for excellent feedback, it is important for the staff. We are really pleased you enjoyed your stay : especially the staff and the localisation on the lake of Creteil. If you have the opportunity to go back in Créteil, we will be happy to welcome you again. Best regards. Georges CHRISTOS. General manager.

Reviewed 7 August 2016 via mobile

It was a convenient location for me but the standard of rooms was pretty poor. Decor was old and especially carpets looked dirty. The staff was friendly but restaurant staff did not speak English. The food was pretty basic and substandard. Breakfast was additional €16 and it was totally not worth it. There is a shopping mall near by and...

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Helpful?
Thank Tomasz K
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Tomasz K, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. The hotel will follow a renovation program in order to modernize our services. However, I am...

Brussels, Belgium
Reviewed 5 August 2016

We have stayed in many Novotels (including this one before) and this was probably the worst experience. They struggled to find my reservation on check in and the receptionist wasn't very helpful. The room was clean but the sofa bed hadn't been made up for my daughter and there was no pillow. There weren't enough towels for 3 people. The...

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Helpful?
Thank Jodles
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Jodles, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience at the reception did not meet your expectations; please allow me to express my sincerest apologies. I will speak with the room division manager in order to understand what happened during the check...

Beirut, Lebanon
Reviewed 20 July 2016

This is a Beautiful hotel near Paris in a quiet location with an outside pool to refresh in the summer heat and near Metro M8 that takes you directly to Paris. Full recognition of my platinum membership with free upgrade to a space Suite that consists of 2 rooms(bedroom with the big double bed and salon with a sofa-bed for...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank Antoine_Aoun
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Antoine, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the refurbishment, the hotel...

Northampton, United Kingdom
Reviewed 8 July 2016 via mobile

The hotel is very worn - clean, tidy and freshly painted, but very well used and obviously tired. The rooms are a good size, but with small annoyances - a running toilet, flashing light in the fridge and other little maintenance jobs required. Frankly, the rooms are well past their sell by date, and for the price you expect better....

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Helpful?
Thank djdpearson
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear djdpearson, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience in the bedroom did not meet your expectations; the hotel will follow soon a renovation program. I am really glad that you enjoyed the restaurant and our terrace with the nice view on...

Blackpool
Reviewed 20 June 2016

We booked in here to stay for a couple of nights while the football was on. Ive never been so disgusted at the front desk attitude and non existent greeting we received. The guy on the desk ( I think his name was Yohann), was without a doubt the most obnoxious person I have had the displeasure to meet. This...

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Helpful?
Thank tendaysinmay
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Tendaysinmay, Thank you for taking the time to tell us about your experience at the Novotel Paris Créteil Le Lac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am really sorry as well about the feeling you had at the front desk. At Novotel Paris Créteil le...

Ankara, Turkey
Reviewed 6 June 2016

Great hotel. Excellent service and helpful staff. Peaceful lake view with bird sounds.Delicious breakfast, launch and dinner. Rooms are big enough and comfortable. Shortly you will not miss your home...

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Helpful?
Thank baskentalp
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Baskentalp, Thank you very much for your positive feedback. I am really glad that you enjoyed the helpful staff and the landscape you had from the hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be really happy...

London, United Kingdom
Reviewed 1 June 2016 via mobile

The door of the bathroom and toilet don't shut. The toilet is brown inside. They don't brush it even when they put cleaning liquid. The bathroom and toilet very old. The staff even in the reception don't understand much English. Couldn't transfer calls from England. Items finished in the breakfast were not replaced. Ex: empty bottle of maple syrup stayed...

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Helpful?
Thank Albar1960
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Albar, Thank you for your commentary, I take into account your feedback. It is really important to improve our services with your returns. The hotel will follow a renovation program, and we will renew all the points your quote. I am sorry if you thought that our staff were not able to answer to your requests, I will speak...

London, United Kingdom
Reviewed 10 May 2016

The rooms are rather tired, but the hotel is in a very pleasant location by the lakeside, with easy access and a major shopping centre nearby. We used it for a night stop before driving south, arriving to CDG in the afternoon after a longhaul flight, and it was perfect for the purpose. Much better value than the grossly overpriced...

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Helpful?
Thank andrasz
Georges C, Directeur général at Novotel Paris Creteil Le Lac, responded to this review

Dear Andrasz, First of all, thank you for having taken time to write us. It is perfect if the hotel was well located for your trip. It is right that it is easy to access. I enjoyed the fact you liked the place with the view on the lake, and that you found the place relaxing after a long flight....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Creteil Le Lac is a 3 star hotel located alongside Creteil Lake and its sports and recreation park with a direct connection to Paris via Metro line 8. For a business trip or a family holiday, this hotel located between Paris and Disneyland offers 110 rooms, a restaurant, a bar and meeting rooms for your conferences, meetings, cocktail functions or private lunches and dinners. The hotel also features a swimming pool and private outdoor parking. ... more   less 

Additional Information about Novotel Paris Creteil Le Lac

Address: Rue Jean Gabin | RN 186, 94000 Creteil, France
Region: France > Ile-de-France > Val-de-Marne > Creteil
Price Range: €65 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Creteil Le Lac 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Novotel Creteil Le Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris Creteil Le Lac staff and other travellers.
3 questions
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Questions? Get answers from Novotel Paris Creteil Le Lac staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room facing the lake”
soumitraju, 17 May 2017 | Read review
“We were in room 36 no problems at all”
N9173BJanthonyb, 14 Feb 2017 | Read review
“even numbers are better (view over the lake)”
myhi, 29 Jan 2017 | Read review
“There is Europcar inside the hotel in case you need to rent or return a car”
Meeda_Sam, 2 Oct 2016 | Read review
“lake side views”
753MichaelB, 8 Aug 2016 | Read review
5 of 5
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US$114* /night
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