I'm not sure if we were the only residents for this one night stay in July. Saw the reception staff briefly on arrival and only saw the cleaner after that. Reception closes at 8pm as do most of the restaurants in La Bouboule. Room was of a good size and clean, TV and free WiFi. Couldn't seem to get the WiFi working but we were only there for a short while so never mentioned it. (would have been difficult as there was no staff around). Room was on the 3rd floor and thankfully there was a lift. If you are at all claustrophobic then take the stairs. Just a little way up the hill from the main town but close enough. Parking was available but at extra cost. We parked on the street at the side of the hotel.
If you are traveling around the Puy de Dome, the Massif Sancy or just to Le Bourboule, this would make a perfect hotel base. Very clean and well appointed rooms which, although being a little on the small side are perfectly adequate. Separated WC and shower/bath, very sensible. Breakfast was fine although not included. No AC in the room but it was fine. Hot water ran out 2nd morning but it was so hot we didn't follow it up. Staff not on site for big chunks of the day so, on arrival make sure you have your door entry system code with you. Parking is extra, by the way but we parked on the street; very safe and plenty available. By the way, vegetarian diners will struggle a little in the town. Fully recommend Le Chalet pizza, wonderful food, closed on Tuesdays (as are a few places).
The people working at the hotel is very nice and welcoming. Beds are comfortable, room and bathroom are clean. However, the entire hotel lacks soundproofing, which prevented us for sleeping parts of the three nights of your stay. The swimming pool is much smaller than what apppear on the pictures. The breakfast is ok but quite expensive for what it offers.
This is a hotel where the reception is open only a few hours. You have stairs to get to the lift and pannels every where about what you can not do ... like eating in your room. Considering that there is no restaurant but only a bar (again working only a few hours) you ask yourself if somebody will knock at your door if you eat a cookie in your room. Cleaning is really poor and rooms are basic even the confort ones. Regarding the price when trying to book directly they answered me it was full. A few minutes later i booked the room with a booking engine for a few extra euros ... it look to me doubtful ... in any case nothing justifes the price
Lovely hotel, nicely decorated with lots of cosy little areas to relax. Good facilities for children, swimming pool, games room, tv room etc. Rooms had everything required, comfortable but a bit on the small side, however with all the public rooms to sit and read or play in the bedroom was just used for sleeping so it was fine. Covered garage a good extra for snowy weather. Good location for shops, restaurants, bars etc. but on a nice quiet street.