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Hostellerie des Chateaux & Spa

990 reviews
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Traveller (454)
Room & Suite (262)
Storyboard
Overview
  • Excellent69%
  • Very good23%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hostellerie des Chateaux & Spa
Special Offer: Package Deal
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (990)Write a Review
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All reviewsenjoyed every minutelarge roombath amenitiescakesnice placehelpful staffsuitewinesqualityalsacedinnerdisappointmentcomfortsommeliercanettetreatmentportions
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1 - 5 of 61 reviews
Reviewed 11 December 2017

500 Euros a room for 3, no breakfast, 2 nespresso capsules, 2 mugs, 3 very dry welcome cakes, tea at the spa to be paid for. If the hotel wants to play in the 4 stars category, the client should not get so much the...More

2  Thank _auderichter
Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 5 weeks ago

167 € per Adults in a large Family Suite (65m2) with 2 Bedrooms, Separate Living Room, Bathroom with separate bath and Shower, Balcony, Flat Screen TV, WiFi, homemade welcome cakes ... Access for 3 Adults to 3 different Pools and 10 different Saunas & Steam...More

Hotel's Favourite
Reviewed 15 August 2017

We are French and travelling a lot around the world! We love high-end hotels and this one has it all: service mindedness of the personnel, calm, discretion, detailed recommendations for anything you may need, quality of the food, experienced sommelier. We stayed at this place...More

Review collected in partnership with this hotel
Thank Jean-Paul M
Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 11 November 2017

I was so happy to read your comments following your recent stay at The Hostellerie des Châteaux. I was pleased that we met your expectations and I have passed on your kind words to the team. We all look forward to welcoming you back again...More

Reviewed 8 October 2017

We stayed here one night as part of a biking trip through Alsace. This is an elegant Chateaux located in a charming town. Spacious rooms, friendly staff, and delicious food. We expereinced delightful Alsacian wines with the help of their sommelier. WE had a large...More

Thank Deb K
Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 11 November 2017

I was thrilled to read your feedback following your recent stay with us at The Hostellerie des Châteaux. I was delighted that we were able to create a special moment for you. I have passed on your kind words to the team. My kindest regards,...More

Reviewed 1 October 2017 via mobile

I stayed at this property for one week for a business meeting that was located at the hotel. The location of the hotel is nice, and an easy drive from the main motorway. The hotel is pretty well signed in Ottrott, so that's a plus....More

Thank expateurotraveler
Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 11 November 2017

Thank you so much for your kind feedback following your recent stay with us at The Hostellerie des Châteaux. I was delighted that you enjoyed you stay and found the service my brilliant team deliver to your liking. I have passed on your kind words...More

Reviewed 5 September 2017

Beautiful setting in a charming quiet town. Our room was in the older building and required taking an elevator from the lobby, getting out and walking across a bridge, then taking another elevator to reach our room. But the room itself was huge and had...More

Thank TravelerPhiladelphia
Response from gschaetzel, Propriétaire at Hostellerie des Chateaux & SpaResponded 11 November 2017

Thank you very much for taking the time to leave your kind words following your visit to the Hostellerie des Châteaux. I was so happy that you enjoyed your stay. Please do come and see us again soon. Many thanks, Sabine & Ernest Schaetzel Aurélie...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$200 - US$958 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$958 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (454)
Room & Suite (262)
Dining (137)
Pool & Beach (43)
Amenities (74)
Family and Play Areas (1)
Questions & Answers
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1owenoke
5 December 2014|
AnswerShow all 3 answers
Response from gschaetzel | Property representative |
From my honest opinion the Hostellerie des Châteaux is better located near Obernai on the Alsace Wine Route with many things to visit. The Spa is better equiped with 2 Indoor Swimming Pools, 1 Outdoor Swimming Pool, 1... More
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12
Room Tips
"Chambre Charme is perfect for a coupe."
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"Even a room to the street is no problem, there is no traffic and the view is nice"
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"any special deals rooms 610 to 630 best"
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"The Suite Deluxe and spa with private hamam is very nice."
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