Good morning, Stephanie - I am writing to let you know about our 8-day stay here at the hotel. But first, I must apologize for writing in English! My 'conversational’ French is good - but to write a long email in French would be a very long process - and would be full of grammatical errors! ;) My wife and I first stayed with here at the R-Blu during the opening week of the hotel, ten years ago. The landscaping and many parts of the construction was not even completed back then. But the visit was so fantastic that we promised that we would return. We ‘tried’ to return for the last three years - but the Covid pandemic made that impossible. So three years ago, we reserved...and each year would ask the hotel to ‘postpone’ our reservation for the next year…and the next year…and then, finally, we are here. I first visited Corsica almost 50 years ago when I was 16 years old - and have returned a few times since then. Corsica is a very special place for me. Lots of strong and positive memories…the beaches, the food and wines, the…’aroma’ of the Maquis…so many things that only ‘live’ here, en Corse…the Culture and personality of the island and the people... During the period when I was postponing year after year, I was emailing with Stephanie-Coralie…I think that was the name…but about a year ago, I began emailing with Nelly. SO MANY emails! So I come to my primary reason for writing to you now - Good hotels are all over the world…great hotels are as well…but a hotel is so much more than a ‘location’ or the amenities offered. For me, a wonderful experience has so much to do with the staff at the property; how they interact with the client, even before arrival…how they smile each morning at the registration desk…how the restaurant staff works with the guest. Literally every interaction has an impact (positive or negative) on how the guest ‘feels’; the guest experience. And for us, traveling from northern United States, this is very important…it is a LONG and expensive trip! From the moment that I first interacted with Nelly, I was treated with great understanding, consideration and patience…and humor! Nelly helped us postpone a few times and always communicated promptly and with all the information that I needed…over and over again…I admire her patience with people like me! She is absolutely fantastic and if it were not for Nelly, I might have made reservations somewhere else. I told Nelly that my wife Donna and I were going to return to ce…
Everything you would expect of a Radisson. Just get to the pool early as we got there after lunch and couldn't get a lounger. Reception staff were v helpful, even lending me a charging cable for our PHeV.
Overall the stay was ok, but we did not get the room we paid for and they solved it by putting an extra bed. This was ok, but for this amount of money, I would expect better. The breakfast and other amenities were ok.
I add my first visit to Corsica on a recent business trip and booked three nights in this hotel. The hotel offered a magnificent view of the bay and spectacular sunsets. The facility was modern and the stand of cleanliness was exceptional. Bed linens of good quality and the bed was very comfortable. Food and beverage service is far above average and hotel personnel are generally very pleasant. However, the air conditioning exhibits trickery outlined in the recent Wall Street Journal article on hotel deceptive practices in the name of ‘saving the planet’. The room thermostat shows a selection of 16 C while the air conditioner output only brings the room temperature of 24. If you don’t object to sleeping in your own sweat, then this is the hotel for you. It’s OK if you buy in to the climate crisis emanating from the EU and the Peoples Republic of Globalists, in Brussels. Just don’t lie to the customer and tell them they have any control over the room temperature in the price they pay per night. Could have been a wonderful experience but in the end it was ‘almost’ pleasant.…
The hotel states to have a kid-club but this was closed and nobody mentioned it to us. We just found out upon arrival. Also, "kids-menu" at the restaurant was very poor. Concerning the attitude of the crew: a few were very nice and professional. Most of them not many knowledgeable nor kind while supporting our small requests (from chaning towels, to split a bill between two room numbers... that came out quite hard and took about 15 minutes).
I was positively surprised by the Staff, in fact, the service was much better than I had anticipated. It is a hotel for mass tourism, therefore noisy, over crowded and lacking any hint of intimacy. It resembles a modern airport terminal. Overall very clean. The ocean view rooms are extremely noisy as they face a busy street that leads to Ajiaccio. 2 am traffic makes it difficult to sleep. Things do not improve in the air conditioning department. Rooms rarely go below 23C. Hot as a sauna. It is really challenging to sleep. The pool is over crowded and so is the buffet style breakfast where you cash into people while trying to reach your table. Pricy for the quality, but again clean with the majority of the staff who is very helpful.
Great hotel location & hotel facility, right by beach, very scenic overall but a little isolated requiring a car rental or taxi service to move or travel to nearby areas or towns. Customer service was poor on occasions, mainly through no follow-up. Value for money is very questionable - several items seemed very pricey.
Staff seemed unprofessional. If you’re looking for quality, this is not the place. Wifi never worked so mostly used our own connection. Room cleaning was skipped one day and we weren’t given fresh bottled water. Doors are always slamming, so if looking for a quiet deep sleep, not the place. Location though was nice.
The hotel is nice and the facilities are very pleasant. Rooms are comfortable and clean. Restaurant serves tasty food and its staff and friendly and the service is quick. Breakfast is good. Sadly, there's a lack of knowledge in relation with Radisson Rewards programme. I am platinum member and did not get any of the benefits. The exception was the free breakfast because I fought for it during check-in. They did not applied the discount on food & beverage because they did not know about the programme, it was said. Other complementary services were not provide either. The location is in front of the beach and several good restaurants nearby. Airport is at 15 mins distance and costs around 50€. There's no alternative to taxi.
For a +300€ night in a hotel, what a disappointment. To start, while booking, I mentioned I wanted 1 king size bed. We found 2 beds next to each other with separate sheets. I went to the reception to mention it directly, the answer I received is the following : « in this hotel, it is how we do the king size bed, the one big bed like we have at home doesn’t exist, and we always use separate sheets, there is no room where you’ll find something different (???) » I have some doubts about the answer received. asked : the answer I received it the following : « in this hotel, it is how we do the king size bed, the one big bed like we have at home doesn’t exist, and we always use separate sheets, there is no room where you’ll find something different (???) » I have some doubts about the answer received. After that, I can understand that each room has a different view but here what a shame compared to the pictures : a lot of trees, a bit of sea. Compared to the pictures, I wouldn’t say I received the room I paid for. Last but not least, our night was a nightmare : we had the room next to the big doors of the entrance hall. We simply woke up all the time because of the noise of the door, at 4 am because of the noise of the cleaning in the hall, in the morning by the noise of the people going to the breakfast, etc. What a shame to pay +300€ a night for that…. …