Incompotent and unprofgessional. After waking up due to the heat in the room I called the night clerck. At 04.00 he came up and acknowledged the tempreture. 22 degrees (c) in the room while the airco had been set for 18 all day. This is normal he said. In the morning at 08.00 we went for breakfast. We filled our complaint at the reception and asked to speak to the manager at check out. When we returned the manager was nowhere to be found, nor would he come on the phone. The friendly receptionist clearly was not educated to deal with unsatisfied customers. At a 4 star hotel its unexceptable for no one in charge to be present at the time of check out and breakfast. I asked to be called back to discuss this atrocity, but as you guess I am still waiting on the call. Later I found out that in the night the outside temprature was lower than inside with the airco on. Bassicly its just a big noisy ventilator. 4 star hotel...... better think again. Tremendous uneducated staff, a coward of a manager and a hotel that must have seen better times. Rene Huizing…
Beautiful hotel, was a monastery before conversion. We had a lovely room, all of them are different, bathroom great, robes and slippers too. Breakfast was a good choice of cold meats, cheese, cereals, eggs, yogurts, fruits, fruit juices, breads, cakes etc and their tea was really great. Parking just across the road. Good location, SUPER U supermarket, railway station, tourist info, promenade, shops, Promenade, beach, old town, citadel all within 5 to 10 minutes minutes away. Staff excellent and helpful too, I don't speak french but there wasn't a problem.
We stayed here recently for 4 nights on an organised tour and it was the nicest hotel we stayed in. Really lovely. Nice staff, lovely room and only a short walk from town and beach. We thought there was a good choice at breakfast (oh it's so nice to be offered grapefruit juice!) - I've been in French hotels where the only breakfast was a basket of stale croissants slammed down in front of you, so this lovely buffet with a choice of breads, cheeses, pastries, fruit, etc, with smiling waitresses, was perfect. My husband found if you ask for it, you can get great hot chocolate rather than the provided coffee, so he was happy. We didn't try the "boil your own egg" option. And we got bathrobes and slippers in our rooms, which for us is a real luxury. I kept making excuses to put the bathrobe on! My only teeny criticism is that I found our room a bit dark - we could have done with an extra overhead light. But this is minor. Honestly, if I were rich and lived in the 1930s, I'd move here for the winter and become a lady novelist like Agatha Christie (only not as good, obviously).…
Comfortable hotel within easy walking distance ogf restaurants, marina and beach. Free covered parking available, and about 10 minute drive from the airport. Friendly and helpful staff, but a basic knowledge of French would be an advantage. Only buffet breakfast available and a bit expensive for what is provided.
We stayed 2 nights here with a tour group. The hotel is well placed - about a 10 minute walk from the old town. It is a converted monastery, and every room is different. We had a spacious room, with two large windows looking out over french balconies to the garden of the hotel. It was lovely. The bathroom was well appointed. Some of the single women in our group said their rooms were very small. Breakfast had a good selection. Can't comment on price as it was included in our tour. We would happily have stayed on a few more nights!
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