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Natai Beach Resort & Spa, Phang-nga

Traveller (836)
360
Panoramas (12)
Pool & Beach (182)
About
Location
Cleanliness
Service
Value
Natai Beach Resort & Spa, Phang-Nga is situated on the sandy shores of Natai Beach. A boutique 106-room beach resort features 8 room categories with partial or full sea view and pool views alongside direct access to the beach. Elegantly designed to reflect traditional Thai architecture and decor in a modern style, it offers 5 star luxury facilities for long summer holidays, weekend family getaways and romantic honeymoons.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family Resort
Ocean View
HOTEL CLASS
448Reviews
1,168Photos
41Q+A
59Room tips
Traveller rating
  • 207
  • 118
  • 58
  • 37
  • 28
Time of year
Traveller type
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  • English
Popular mentions
+2
I don't normally write negative reviews in public forums and do prefer to provide feedback face to face however, I feel the need to leave a review in this instance based our recent stay at Natai beach resort and my concern at the relaxed approach to the safety of the resort that
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 18 Nov 2018
Dear Haley Nelson, Sawadee Krub, greeting from Natai Beach Resort & Spa, we would like to thank you for your posting both on the social media platform on your experience do your resent stay with us. First of all, our sincere apologize for inconvenience happen during of your accident, and it was not in our attention do not call for medical support during the accident happen on your most important day of your life. Most of our team members are from the surrounding area which we are proud off and we encourage them to take up provided English classes with our Hotel we will continue to do the same to improve the English proficiency of the team members as there some new comers to us. Indeed, there is no excuse for the accident and we have started to replace all of the wooden planks already, which personally is followed therefore I could provide you with the quote “we have it under control” We do have a service recovery program in place with sadness to see it has failed to be applied in this event. Our sincere apologize for that. I would be great if you could get in touch we us via our Web-page to directly to elaborate on an act of good will from our Hotel. Appreciated your reply on the matter and look forward to be in contact with you soon. With sincere and best regards the team and Josef Umenberger General Manager
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We are here a week with friends . The staff are friendly and helpful when we need any help ! They have free shuttle bus to small city which you can go to buy some drink or walking around to looking some local food lol . Breakfast buffet and many choices. Thank Ms Delair At
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 25 Sep 2018
Dear nato0204, Sawadee Krub, and greetings from Natai Beach Resort & Spa, ! On behalf of the team would like to thanks for your review and comments rendered for our service. We are very proud of our team and your reconginistion will be shared with the team members menontied in your review,indeed we are very happy to hear for the breakfast will be shared with the culinary and service team which will feel proud about there achievement. we are looking forward and to welcome you back soon and see more improvments at our resort to come. with best regards from the team and Josef Umenberger General Manager
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+7
I came here earlier and ask for early check in but the room is not ready because they are upgraded for me so I wait almost 2 hours. One man run to me with the lady at the reception to give me free spa for 30 mins to apologize. (Mr.Andrey or something I can't remember) Thank you
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 12 Aug 2018
Dear Khun Alisa N, Greetings from Natai Beach Resort & Spa , thanks a lot for your review of our service rendered at our Hotel. Apologize to keep you waiting on your day of check in, will share with Khun Andrey you are correct your comment on his hospitality and keep up the momentum of the same. Sad that you not tried our Spa services , said that we are looking forward to welcoming your back on your next journey to Phuket. with best regards on behalf of the team and Josef Umenberger General Manager
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The hotel itself is very beautiful- rooms are great-except for the beds- hard as rocks- I had an accessible room so very spacious on the end. Quiet for the most part. Beach lovely. Pool large and great. Food ok if it was just for breakfast- but you are literally stuck here-
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 24 May 2018
Dear 33ghosts Greetings from Natai Beach Resort & Spa, thanks a lot in behalf of the team on your review of our resort. Your comments are valuable to improve our service towards our guest and we thanks for your valuable input and will take you comment as act to improve the services. Thanks once again for choosing us and looking forward to welcome you soon to Natai Beach Resort & Spa. with best regards Josef Umenberger General Manager
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+3
I have stayed in this hotel several times already. During check-in process I have checked with Reception: do they recognize me as returning guest? She told me no and she can’t see it from the system. In 21st century the system will not allow you to see number of visits??? This
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Response from MaikhaoDream, General Manager at Natai Beach Resort & Spa, Phang-nga
Responded 16 May 2018
Dear Alexander P, greetings from Natai Beach Resort & Spa, thanks a lot for your review and feedback highly appricated. It would be great if you could leave me an e-mail under gm_natai@maikhaodream.com to get personally in touch with you. thanks a lot in advance and looking forward to get in touch with you. with kind regards Josef Umenberger General Manager
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Garden Terrace Room at the Maikhao Dream Resort & Spa, Natai
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Deluxe Duplex at the Maikhao Dream Resort & Spa, Natai
Professional photo exclusively commissioned by TripAdvisorNatai Beach Resort & Spa, Phang-nga
The Beach House Open Front at the Maikhao Dream Resort & Spa, Natai
Photo provided by managementNatai Beach Resort & Spa, Phang-nga
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12345664
The restaurants and bars in Natai Beach Resort & Spa been improved a lot in a moments both of Western and Thai cuisine also the cocktails at all the bars.
0 votes
I received a private message from another traveller as I asked him directly. He says the food at the restaurant is not very good. There is a restaurant on the beach (3minute walk towards the right) that is very tasty and half the price. I will be going there to eat now.
0 votes
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Dear Leanna, Thank you very much for your query! The complimentary room depends upon our availability and occupancy. I would recommend to kindly contact our reservations department for better processing of this request. Yours Sincerely, Zhanel T, General Manager
0 votes
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1234569
"Beachside villas are run down however, the plunge pool villas are more modern"
"Be ready for an unforgetful relaxed stay a few meters from beautiful beach whichever accommodation you chose"
"Ask the hotel for an ocean facing room with an upstairs private balcony."
"Oceanview villas if you stay longer at this Resort"
"Highly recommend staying in one of the duplex rooms which overlooks the entire resort!"
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PRICE RANGE
US$90 - US$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
maikhao dream resort natai hotel takua thung
FORMERLY KNOWN AS
Maikhao Dream Resort & Spa, Natai
LOCATION
ThailandPhang Nga ProvinceTakua ThungKhok Kloi
NUMBER OF ROOMS
106
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