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Grand Hotel Royal, BW Premier Collection

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Grand Hotel Royal, BW Premier Collection
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1,190 Reviews from our TripAdvisor Community

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Showing 663: English reviews
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Bolton, United Kingdom
Reviewed 4 days ago NEW

We stayed in the hotel last year for a conference and enjoyed it so much we went back for a long weekend. The staff are all very friendly from reception to the restaurant. The rooms are very comfortable and elegant. Breakfast is very substantial with lots of choice. We hired hotel bikes one day and cycled along the cycle pathway...

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Helpful?
Thank JulieL1958
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, we are glad to receive your feedback even after long time! And more glad that your feedback is a very positive one! Hope to welcome you again soon Kind regards

Penzance, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 December 2016

We stayed here for a week at the end of September, start of October and loved it. We had perfect weather all the time and having a sea view room made all the difference. The staff in the hotel are helpful at all times and speak several different languages. the room we had was huge and the bathroom a good...

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7Thank Gymmonster
About Hotel's Favourite Review
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you very much for your kind rewiew. Hope to welcome you once again in future, Kind Regards

Switzerland
Reviewed 1 week ago NEWvia mobile

This is a classic hotel. Rooms and bathrooms are spacious and well furnished. Breakfast selection is good, although the service lacks a certain warmth. The same can be said of reception; efficient and friendly, but not warm and welcoming. We were there late April. The weather was not hot, but the rooms were very warm. The air-conditioning was not very...

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Helpful?
Thank John N
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you for your rewiew regarding your recent stay at the Grand Hotel Royal. It was rather surprising to hear that you felt the service was not very welcoming. Our staff are, as you stated, very efficient and professional, but they are also very friendly and helpful with all the hotel's guest. Our Swimming pool opens from 1st...

london
Reviewed 2 weeks ago

We have just returned from spending a five night holiday here at the Grand hotel, we cannot express how much we enjoyed the experience.A beautiful sea view room with great views and very clean, great service from all the team. Fabulous choice available for breakfast with attentive staff every morning remembering our coffee preferences, Also a mention for the outstanding...

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Helpful?
Thank Elizabeth-Grace
Marino P, General Manager at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you for your kind feedback. We are glad that you enjoyed your stay with us. Hope to welcoming you again Best Wishes

London, United Kingdom
Reviewed 14 March 2017

We Loved the hotel beautiful room 430 with excellent service, great food, pool on the roof terrace was fantastic, highly recommend this hotel, the bar area was a little too quiet for us but still very pleasant.

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Helpful?
Thank Caroline72_13
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you very much for your kind rewiew. We have a small doubt if you rewiew a correct hotel because we have room 430 but we haven't pool in the roof terrace wich is at the Principe Hotel. Anyway we are glad that your stay in Viareggio was pleasant ! Hope to welcome you back soon in Viareggio...

Trim
Reviewed 1 January 2017 via mobile

Stayed at the Grand Hotel Royal for one week. Hotel oozes with character and charm from a bygone era. Excellent service and very help full staff. The beach is just across the road and the hotel also has its own pool and gardens. Pool area is a little cramp and has a very nice bar that serves drinks and snacks.

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3Thank DeeEire
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, Thank you very much for your kind Rewiew. Looking forward to welcome you again Kind Regards

Wellingborough, England, United Kingdom
Reviewed 29 November 2016

Stayed in this hotel in September prior to attending a family wedding in the mountains. Perfect position for the beach and promenade. Spotlessly clean. Great food. Staff unbelievably helpful. Lovely pool and pool bar in the pleasant gardens

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2Thank Sandra S
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, We are very pleased that you enjoyed your stay at our hotel We would like to thank you for your comments Hope to welcome you soon at the Grand Best Wishes

Newcastle upon Tyne, United Kingdom
Reviewed 12 November 2016

Fabulous place. From arriving & seeing the impressive frontage, to our side sea-view room, we loved it! We booked half-board so took full advantage of the marvellous food. The breakfast buffet caters for everyone. Omellete, scrambled egg, bacon & sausage, fresh fruit, breads, cheeses (the local ones are really good) yoghurt, cereal, etc. The dinner menu is also very good....

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4Thank GeorgeDenise
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you very much for your kind feedback. Hope you will visit again our hotel. Looking forward to welcome you again soon. Best Regards

London, United Kingdom
Reviewed 9 November 2016

Viareggio is a wonderful place to use as a base to visit other cities and towns. We were shown how to take the buses and which bus stops, times and how to buy tickets at the newsagents or stations beforehand. Our guide showed us not the hotel although they had the schedules. Nothing to do in the evenings. The resort...

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Thank Ruth R
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, thank you for your kind rewiew and please apologies for inconvenient caused! I do hope you will come back in future, maybe in a better season. Kind regards

Billericay, England, United Kingdom
Reviewed 3 November 2016

This hotel is over 100 years old and it is beautiful and elegant. We upgraded to a sea view room with a balcony which is at the front of the hotel. The room was very large with a high ceiling and great antique furniture. Big bathroom with massive old fashion taps. Great food in the wonderful dining room and attended...

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2Thank Derek W
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review

Dear Guest, You have ticked all the boxes that I could possibly wish! the service, Food, dining room, Thank you for sharing the obvious pleasure you enjoyed with your stay, and it goes without saying that I hope to see you at The Royal on another occasion. Best Wishes

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Amenities

Highlights
  • Pool
  • Beachfront
  • Bar/Lounge
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Hotel Royal, BW Premier Collection

Address: Lungomare Carducci 44, 55049 Viareggio, Italy (Formerly Grand Hotel Royal, Best Western Premier Collection)
Region: Italy > Tuscany > Province of Lucca > Viareggio
Price Range: €90 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Royal, BW Premier Collection 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio
Hotel Style:
#1 On the Beach Hotel in Viareggio
#1 Romantic Hotel in Viareggio
#1 Luxury Hotel in Viareggio
#1 Family Hotel in Viareggio
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Royal, BW Premier Collection staff and other travellers.
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Questions? Get answers from Grand Hotel Royal, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with a sea view room on the third floor or above it is worth it.”
JulieL1958, 25 Apr 2017 | Read review
“Higher floors with seaview, we stayed in 521”
Elizabeth-Grace, 15 Apr 2017 | Read review
“see view suite 430”
Caroline72_13, 14 Mar 2017 | Read review
“Rooms with sea view and balcony extra cost and a little noisier”
sandrasG7385XF, 29 Nov 2016 | Read review
“Rooms on the front can be noisy on weekends due to overlooking the promenade”
251ruthr, 9 Nov 2016 | Read review
5 of 5