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All reviewssea viewacross the roadlovely poolwaiter servicepool area isplenty of sunbedshigh ceilingssalad barhalf boardold world charmpoolside barlovely hotelreception stafftea and coffee making facilitiesevery eveninggreat holidaysea front
I'm this year 64 years old and traveled a lot in my live in Americas, Europe and Asia.
Grand Hotel Royal Hotel in Viareggio is one of the best Hotels where I stayd in my live. From welcome on the reception on arrival, during breakfast...More
Response from Marino P, Direttore generale at Grand Hotel Royal, BW Premier CollectionResponded 16 November 2017
What a lovely review! Our aim is to please our clients and we would like to thank you for your feedback. When we receive comments such as these, we understand that we are going in the right direction. Thank you once again, we...More
An absolutely fabulous hotel. Its lives up to its Grand Royal name. A palatial looking hotel with an imposing facade just opposite the promenade that runs along the shore-front of Viareggio. The reception staff were professional, friendly, efficient and informative. They upgraded us to a...More
1 Thank Calypso050
Response from Marino P, Direttore generale at Grand Hotel Royal, BW Premier CollectionResponded 23 October 2017
Thank you for your comments and I am very pleased you had a good time during your stay with us. Although we cannot always guarantee an upgrade, when we are notified of a special occasion and there is availability, it is as much...More
Whilst a pleasant classic hotel, with many advantages including large, airy rooms, an excellent pool area and good indoor and outdoor bar facilities, there were several aspects of this hotel that could have been much better. Most importantly, were dinner arrangements, whereby you had to...More
4 Thank Breck_9
Response from Marino P, Direttore generale at Grand Hotel Royal, BW Premier CollectionResponded 14 November 2017
Thank you for choosing Grand Hotel Royal for your recent stay in and for taking your time to submit this review. Constructive guest comments greatly assist us in constantly evaluating the level and quality of our services and facilities and therefore all comments...More
we just stayed for 1 night and the better rooms with balcony and sea view are wonderful. Professional staff in Hotel uniforms. Very friendly and helpul. The Hotel has just 5 floors but in a new Hotel it would be 10 floors because the room...More
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2 Thank thomassY6616QQ
Response from Marino P, Direttore generale at Grand Hotel Royal, BW Premier CollectionResponded 3 November 2017
Thank you for taking the time to post your review of The Grand and Royal on Tripadvisor
Please accept my apologies for any inconvenience caused, particularly for the buffet breakfast wich was for you average but not bad!!!
Hope to welcome you again...More
We spent our two week holiday here at the Grand Royal and were made to feel very welcome at this quaint and historic old hotel.
If you're planning a long visit to Viareggio then I can recommend this hotel. The rooms are spacious and well...More
1 Thank Carpy1966
Response from Marino P, Direttore generale at Grand Hotel Royal, BW Premier CollectionResponded 2 November 2017
Thank you for your feedback which certainly helps us to monitor and improve our service. I was pleased to read how much you enjoy staying at our hotel and that the service provided by the team !
Hope to welcome you again