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Grand Hotel Portovenere

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Grand Hotel Portovenere
Grand Hotel Portovenere
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336 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Reviewed 6 July 2015 via mobile

We spent five days in this hotel, it's probably one of the best luxury hotels in cinque Terre area. Amazing service and hospitable staff, grand breakfast, drinks at the bar. Beautiful views from every room . I would certainly come back again.

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Thank pradr
Boston, Massachusetts
Reviewed 30 June 2015

We stayed here for 2 nights during our 2 week Italy trip. This GHP is the nicest hotel on Portovenere. (Just a heads up, Portovenere is a quaint little town with beautiful views but not much to do. The beach is somewhat non-existent and the shopping area has about 20 - 30 shops. You can basically walk the whole area...

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2Thank Flowergirl20
Reviewed 29 June 2015 via mobile

Great location. Beautiful clean comfortable room with view. Front desk staff very helpful especially the driver that rushed us to the train station in La Spezia when we missed our taxi. Easy access ferries to Cinque Terre. Breakfast food abundant. Great town to relax shop eat and drink

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Thank pegpavonitrainor
montreal,Qc
Reviewed 28 June 2015

When you come from Canada to spend vacation on the ocean in Italy it is not to get the worse room of the hotel with half a window overviewing a condo buiding. It is very clear that Laura did not understand that when i complained about my room…She became quite upset telling me that she cannot do anything right away...

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2Thank JC1Montreal
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear JC1Montre From reading your comments I can understand entirely your disappointment with your most recent stay at the Grand Hotel Portovenere. We want to reassure you that such feedback is critical to us and we are most thankful to you as it allows us to continually strive for service improvements. We have been continuing and mentoring of our teams...

Townsville, Australia
Reviewed 28 June 2015

Having travelled around the world several times, I have never yet had to write a negative comment about a hotel. Today is different. Last week I stayed three days at the Grand Hotel Portovenere. I was greatly disappointed. Firstly, there was no hot water. The shower was just warm but kept changing to tepid. Secondly, the internet was poor. I...

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3Thank Mimosa051944
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear Mimosa051, Thank you for taking the time to post a review of your stay at Grand Hotel Portovenere. I was concerned to read your feedback and please accept my apologies for the disruption caused as a result of the malfunction of the Internet system during your stay with us. We have since addressed the issue with our Engineering team...

Reviewed 19 June 2015

Luxury hotel for 5 days with balcony overlooking the harbor and main piazza. Great service, friendly and helpful. Quiet and comfortable but right in the middle of what you need. Portovenere is an outstanding town just to hang out and walk around. Superb restaurants, very "local" feel and manner. Toured Cinque Terre, strongly prefer the boat. Bus and train can...

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2Thank David H
Houston, Texas
Reviewed 19 June 2015

We agreed with the recent review titled "Disappointing". This hotel does not have the appropriate level of services and ambience to justify its high price or to be considered in the luxury class hotel. Location: The location is very good with beautiful views of the sea from some rooms and from the restaurant terrace. However, the hotel has very limited...

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3Thank maturetraveler9
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear Maturetra, Thank you kindly for your review of Grand Hotel Portovenere.I was most disappointed to learn your stay with us did not meet your expectations thus marring your impression of the hotel. It is important for us to have such feedback so that we can improve,however, I believe we are highly capable as remarked by the vast majority of...

Brighton, United Kingdom
Reviewed 13 June 2015

This hotel offers a wide range of rooms and rates, however regardless of the type of room you select, the standard of service, general amenities and spectacular location will remain the same. We selected this town as a gateway to the Cinque Terre - as independent travelers we needed a base that was accessible by public transport. The hotel is...

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1Thank Portcred
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear Portcred, I was pleased to read your review following your stay at Grand Portovenere. The hotel is certainly ideally located for experiencing the sightseeing and landmarks of our territory, especially the departures of Ferry Boats heading to Cinque Terre or other destinations which are right on our doorstep. I was also extremely pleased for your kind comments about our...

Poulton Le Fylde, United Kingdom
Reviewed 13 June 2015

The location is very good. The star feature was the restaurant/ bar terrace overlooking the harbour where we ate the night we arrived. Otherwise, the design of the hotel which I believe has recently been refurbished, lacks a centre and feeling of identity. The room we had was just ok. Surprisingly for this standard of hotel, it lacked details that...

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2Thank Lavarcham
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear Lavarcham, Thank you for taking the time to post a review of your experience at our Grand Hotel. We welcome all feedback as an opportunity to learn and improve our training and service standards. We were disappointed to learn that on this occasion we failed to meet your expectations. Please rest assured that your comments have already been shared...

Reviewed 11 June 2015 via mobile

In the heart of Portovenere, perched on the port , is this majestic little hotel that we chose randomly on our first trip to this heavenly destination. The hotel fulfills every aspect of a high calibre 4 star hotel, based on international standards, not European ones. I stress this point because I have recently been disappointed by other hotels in...

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Thank Nouran E
Antonio P, Direttore generale at Grand Hotel Portovenere, responded to this review

Dear Nouran E We are glad that you have discovered the Grand Hotel Portovenere. I have appreciated your kind comments regarding our service and the positive staff attitude , at the end of the day I consider maintaning a constant attention on our standards of service as my main task here at the Hotel. Beside that we are always striving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Grand Hotel Portovenere has recently been carefully renovated. The hotel that used to host the San Francisco convent overlooks the picturesque village of Portovenere and is ready to re-open its doors. Our guests will be charmed by the elegance and the beauty of the structure. Today, as before, its call has remained unchanged. The surrounding nature provides a scenery that astonishes travellers from all over the world. ... more   less 

Additional Information about Grand Hotel Portovenere

Address: Via Giuseppe Garibaldi 5, 19025, Porto Venere, Italy
Region: Italy > Liguria > Italian Riviera > Porto Venere
Price Range: €193 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Portovenere 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Portovenere Grand Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Portovenere staff and other travellers.
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Questions? Get answers from Grand Hotel Portovenere staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our non-ocean view room had a very nice terrace instead and was cheaper.”
 of 5 bubbles rfichera, 8 Dec 2016 | Read review
“It is worth the extra money to stay in a room with a sea view”
 of 5 bubbles Lynne092, 28 Oct 2016 | Read review
“Panoramic view rooms”
 of 5 bubbles 590ederm, 23 Oct 2016 | Read review
“Rooms facing the harbour have a great view”
 of 5 bubbles MerfynJ_12, 9 Oct 2016 | Read review
“Make sure to get a room with sea view...worth it.”
  • Taken from the room window
  • From the window in the room
 of 5 bubbles tshaw50, 8 Oct 2016 | Read review
5 of 5