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Hotel Parma e Oriente

Via Felice Cavallotti 135, 51016, Montecatini Terme Italy
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 28/09/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (178)
Pool & Beach (27)
Room & Suite (23)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 02/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#19 of 110 hotels in Montecatini Terme
Travellers' Choice
Located on a semi-pedestrian street in the centre of Montecatini Terme, just 150 metres from the main thermal buildings and magnificent parks, and 400 metres from the funicular to Montecatini Alto, the Parma & Oriente Hotel was built in 1922. Elegant and harmonious, the hotel is enriched by the Liberty terrace that perfectly reflects the style of the building, which has itself been renovated many times, most recently in 2010, and is equipped with all modern comforts without ever betraying its spirit. Everything in this hotel emanates personality, style and balance: the hospitality culture condensed into a harmony of shapes and colors that let you experience a unique and different holiday, aa thermal health spa holiday in the green heart of Tuscany.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Outdoor pool
Heated pool
Saltwater pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
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Room features
Air conditioning
Private balcony
VIP room facilities
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Italian
404Reviews5Q+A27Room tips
Traveller rating
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Popular mentions
Paton343 wrote a review Jan 2021
14 contributions7 helpful votes
Iam looking at reviews of this hotel, I have stayed in this hotel every year with joy, staff are so nice excluding the owners, the hotel is clean outstanding i would say, I run a successful business and stay in many Hilton Hotels which are wonderful but your a number and seen things rather not, This hotel knows the guests and personal I have loved this hotel year after year, ALL THE VERY BEST FOR THE COMING YEAR Derek & Isabella
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Date of stay: February 2020Trip type: Travelled as a couple
James wrote a review Sep 2020
London, United Kingdom48 contributions41 helpful votes
Travelled here in august 2020. Firstly, none of the staff were wearing masks, which made us uneasy. We had stayed in 2 other hotels that week who had clearly made adjustments. Secondly, the room was filthy. There was mould in the fridge, and balls of dust all over the room. Thirdly, there was a charge for pool towels and a requirement for a swimming cap that was not advertised. Apparently in their words this was due to COVID rules in Italy, but in a (better) hotel 300M away this was not the case. Neither was it the case in a hotel we stayed in down the road in Luca, or 45 mins away in Florence. Lastly; the staff are rude and abusive, when we questioned the above they threatened to call the police. Anyway, an interesting place if you fancy dirt and confrontation. I wouldn’t let my worst enemy stay in this place!
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
Response from stefania nardella, Proprietario at Hotel Parma e Oriente
Responded 30 Sep 2020
You stayed in our hotel 10 minutes, because you didn't want to respect the prescriptions of the italian covid law, than you cancelled the reservation and left the Hotel. it is the second review that you write for this ( the first was made by your girl friend: luckycat1234 the 29 august 2020) and now you also posted a photo of a fabric that is not present in our rooms or in any other part of the Hotel and this says much more on you than any other word I can find. Probably you have nothing else in your life to do than write poisonus reviews full of falsehood and resentment, what a miserable life you must have!
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Catherine M wrote a review Aug 2020
Glasgow, United Kingdom6 contributions7 helpful votes
Great hotel with old fashioned service. Lovely room with a large terrace free mini bar replaced daily 2nd year at this hotel and won’t be the last. Yes you have to wear swimming caps in the pool but no big deal under the circumstances just glad to still get away on holiday so small price to pay. Lovely breakfast and nice aperol spritz before or after dinner. All staff lovely staff what’s not to like for the price.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
Response from stefania nardella, Proprietario at Hotel Parma e Oriente
Responded 31 Aug 2020
Dear customer, we are happy that also this year you enjoyed your holiday in our hotel and that despite the difficult world situation due to Covit, you felt safe. We look forward to see you for next year!
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luckycat1234 wrote a review Aug 2020
London, United Kingdom51 contributions31 helpful votes
I don’t understand how this hotel has 4/5 on Trip Advisor. It’s very very outdated, rooms are very small, cramped and grubby. The pool is tiny and busy, you have to go out on to the street to access it and the staff said it was the law to wear a swimming hat but we visited 3 other hotels in Tuscany and did not find this to be the case. Staff didn’t seem to be taking Covid measures seriously and were very rude when we said we weren’t happy. I’d emailed them in advance to check the impact of Covid on facilities and was told briskly that there was none. Got there to find out the swimming pool rule and when I questioned it 3 of them came to the desk and were laughing/shouting at us saying they couldn’t possibly write down all the Covid rules because there are too many. Seemed like a v poor excuse to me - it’s a strange time to travel anyway and after that interaction we didn’t feel comfortable staying there. It is cheap but there’s a reason for that, we left almost as soon as we got there. Pay the extra to stay somewhere that treats their guests nicely!
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
Response from stefania nardella, Proprietario at Hotel Parma e Oriente
Responded 31 Aug 2020
Dear customer, you only said two true things: - It's true that our rating on Tripadvisor is 4/5, and this is thanks to the hundreds of customers who have stayed in our hotel over the years (much more than the 10 minutes you were there) having thus been able to appreciate our beautiful hydrosaline swimming pool , our very clean hand-painted Florentine-style rooms, our much appreciated restaurant and the welcome of our family who have owned the hotel for 4 generations and of all the staff who have been working alongside us with great professionalism for many years. - And it's true that you didn't stop in our hotel just because you did not want to wear a cap in the swimming pool, as required by the anti covid legislation currently in force throughout Italy. Regarding all of the lies you have written I prefer not to comment, the other customers have all written otherwise.
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Zoltán K wrote a review Jul 2020
Budapest, Hungary39 contributions35 helpful votes
We were at the hotel for a week in this hotel. This was not the first time at this hotel and I hope not the last time. The location of the hotel is excellent. The staff is very kind and helpful. Breakfast is plentiful and delicious. The pool and its surroundings are beautiful. We are going to this hotel again next year. I recommend this hotel to everyone!
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Date of stay: July 2020
Sleep Quality
Room Tip: I recommend all rooms...
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1 Helpful vote
Response from stefania nardella, Proprietario at Hotel Parma e Oriente
Responded 19 Jul 2020
Thank you very much, we will wait for you next year!
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US$45 - US$86 (Based on Average Rates for a Standard Room)
ItalyTuscanyProvince of PistoiaMontecatini Terme
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Frequently Asked Questions about Hotel Parma e Oriente
Which popular attractions are close to Hotel Parma e Oriente?
Nearby attractions include Bargilli - Cialde di Montecatini (0.1 km), Parco delle Terme di Montecatini (0.4 km), and Fontana Guidotti (0.4 km).
What are some of the property amenities at Hotel Parma e Oriente?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Parma e Oriente?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Parma e Oriente?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Parma e Oriente?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Parma e Oriente?
Conveniently located restaurants include La Pecora Nera, Ristorante Francy, and Just Meat.
Are there opportunities to exercise at Hotel Parma e Oriente?
Yes, guests have access to a pool during their stay.
Is Hotel Parma e Oriente located near the city centre?
Yes, it is 0.5 km away from the centre of Montecatini Terme.
Are pets allowed at Hotel Parma e Oriente?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Parma e Oriente?
The staff speaks multiple languages, including English, French, and Italian.
Are there any historical sites close to Hotel Parma e Oriente?
Many travellers enjoy visiting Palazzo del Vicario (6.9 km), Torre del Carmine o dell’Orologio (1.5 km), and Torrione di San Michele (7.7 km).