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Traveller (274)
Room & Suite (99)
Dining (49)
Overview
Viale Due Giugno 37, 48015 Milano Marittima, Cervia Italy See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Reviews (341)
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19 results
Traveller rating
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LanguageEnglish
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All reviews the hotel staff perfect location gabriella herbs dishes cervia english towels suite beach
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1 - 5 of 19 reviews
Reviewed 3 weeks ago via mobile

This was ourof first taste of Italy and we were not disappointed. From the moment we arrived at Hotel Saraceno we were made feel very welcome. Gabriella and all the staff were so attentive to all our needs and nothing was a bother for them....More

Thank Noelle T
Reviewed 3 August 2018 via mobile

I have traveled around the globe the last 30 years and have had the pleasure to visit and stay in many hotels. There are hotels with nice rooms, excellent service, a great location, nice pool, etc. But hotel Saraceno has it all! And then combined...More

Thank Henry B
Response from Gabriella R, Proprietario at Hotel SaracenoResponded 26 August 2018

We will never thank you enough for your enlightening review! It was a pleasure welcoming you at Saraceno Milano Marittima! Thank you so much, from the bottom of our heart!

Reviewed 31 July 2018

Muir family travels a lot and the Hotel might not be the ultimate 5 star Hotel it is one of the Hotels you just feel at home. the Staff outstanding the Management delightful. Just a great package. Will definitely come back.More

Thank thomasfU9207PX
Response from Gabriella R, Proprietario at Hotel SaracenoResponded 1 August 2018

Dear Thomas, Thank you so much for taking the time and effort to write this "Five Star" review of our Saraceno. I was so pleased to read that our facilities and our staff really exceeded your expectations. Our team strives to give every guest the...More

Reviewed 24 September 2017

I am in the middle of a two week course in Bologna, and until I arrived at Hotel Saraceno, I did not realise how much I missed light and air - which this delightful hotel has in abundance! As you enter, you walk past a...More

Thank LindyTay
Response from Gabriella R, Proprietario at Hotel SaracenoResponded 27 September 2017

We sincerely moved by the kind words. A big and sincere thank you, thank you for allowing us to meet you. Hoping to see you again.

Reviewed 14 July 2017

This summer, we returned for the 5th time. The welcome is warm and genuine, the staff are always attentive and the food is outstanding. Food choices range from the thoughtfully healthy (goji berries, carrot juice) to the unashamedly indulgent (scrumptious cakes, frito misto and creamy...More

Thank doc2rV
Response from Gabriella R, Proprietario at Hotel SaracenoResponded 16 July 2017

Thank you for your recommendation and compliments. We strive to maintain the highest level of service, hospitality and comfort for our guests, so we were very happy to read that your stay at Saraceno Milano Marittima was such a positive experience. We look forward to...More

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About
Description
Appearance Outside BTypical location, mainly white however excellent sitting areas covered in shade. Many styles of chairs and some nooks to have a nice bottle of wine or something to eat. The pool area is also More very nice and is heated to extend the season. In the middle of summer, the pool is too hot though.Appearance Inside AAppearance inside is not extravagant or elegant but very casual, clean and cozy. Also inside the is good variation of spaces and there are 2 levels of common area. Slightly plain but nicely done.. Non over done with decorations. Its very much like being in a large living room in a house rather than a cold hotel lobby. You could sit in a comfortable corner and read a book with a glass of wine and feel very at home.Service A+Service at Saraceno is to be experienced. They are VERY attentive to guests, their requests and any issues. Ive noticed that the employees are constantly scanning for guests that seem like they need something, be it another glass of wine, something to eat, help carrying something, whatever. In addition to constantly looking to accommodate, they are also communicating in a way that most people would not even notice. They send each other signals when there is a gues arriving or is in need of something. Its really special to see such attention and respect for ones work.Personnel A+Im not sure how Gabriella does it. Saraceno, again is something to be experienced. Best thing I can say about how this place is managed is... Ive watched many times.. Guests who are leaving.. Their car gets brought to the front by the staff, the car is loaded and the guests go off searching for the waiters, and other hotel staff to say good buy, hugs. Staying at this hotel is more like visiting relatives or friends and staying in a house. Even though they are catering to you, there is a warmness that makes it feel much more like a house than a hotel. The same employees are there year over year. This provides great consistency and adds to that house feeling because when you arrive, you see the same smiling faces.Food A++Not much to say about the food. And here again, I don't know what Gabriella's secret is. Saraceno's restaurant is reserved for the Hotel guests only. It is not open to the public. The kitchen is the cleanest in the world and is maintained immaculately. Ive had opportunity to tour the kitchen. Sparkling after every service and the food in the coolers is very well organized and labled, carefully maintained to ensure freshness and cleanliness This is all the work of Chef, Marco. Im not quite sure why Marco is not master chef in a extravagant restaurant because he is constantly searching for inventive way to present new and amazing dishes with excellent flavor combinations. Eating at Saraceno is a treat.. Could be worth staying there a few days solely to be able to eat in the restaurant. HospitalityI think the other sections cover hospitality. Everyone in the hotel is focused on the customer. I had a chat with one who I noticed was sought out by a guest to hug and say goodbye. He explained that they all understand the chain.... The chain is. If the customer has a good experience, then they come back and we continue to have a nice job in a great place. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Air Conditioning
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Luxury
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Luxury
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
34
Price range
US$140 - US$471 (Based on Average Rates for a Standard Room)
Location
Italy > Emilia-Romagna > Province of Ravenna > Cervia > Milano Marittima
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Luxury
,
On the Beach
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
34
Price range
US$140 - US$471 (Based on Average Rates for a Standard Room)
Location
Italy > Emilia-Romagna > Province of Ravenna > Cervia > Milano Marittima
Photos
Traveller (274)
Room & Suite (99)
Dining (49)
Pool & Beach (23)
Family and Play Areas (4)
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Questions & Answers
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Room Tips
"Front of hotel will be noisy most likely as road is busy"
malcolmt798
11 Jun 2016
Read review
"Each room has a balcony with a small drying rail for swimwear etc. The rooms have good air-con but can be a..."
doc2rV
2 Sep 2011
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