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Hotel Saraceno

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253 Reviews from our TripAdvisor Community

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Showing 11: English reviews
MILAN
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 August 2016

Very tidy clean and cozy hotel. Food is varied and never heavy. We had the all inclusive accomodation, including beach and basic drinks.100% of guests where italian, and most of them were "repeaters". We'll also be back in the future, hopefully next year.

Helpful?
Thank Ste68Milan
Gabriella R, Proprietario at Hotel Saraceno, responded to this review

Thank you very much for your wonderful review. I am happy to see that your experience was perfect and our lovely staff took great care of you. Until next time take care and hope to see you soon! Sincerely, More 

Level Contributor
10 reviews
Reviewed 7 July 2016

It's a beautiful and cosy hotel not far from the beach. The feeling and atmosphere with Gabi and Remo is very familiar. The pool on the backside of the hotel gives you a nice relaxing spot from the crowded beach. The restaurant is superb.

Helpful?
Thank Marie E
Gabriella R, Proprietario at Hotel Saraceno, responded to this review

It is great to know that you had a nice stay. We hope to see you back soon! Thanks for the 5 star review! More 

Devon UK
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 11 June 2016

Not an obvious venue for British! but give this place and hotel a chance to impress you. Great for staff and proximity to town and other places eg Ravenna, Rimini and San Marino. Staff are very accomodating even though limited with English; however Tanya was very useful in this respect and a very pleasant addition to the staff. The extras... More 

Helpful?
Thank MalcolmandSue
Poland, Warsaw
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2014

We spent with our 2 years old child ten days at Saraceno hotel, good location ( close to the beach, shops, restaurants), nice and clean rooms with balcony hidden behind trees, small bathroom but towels are changed twice a day :), great italian food, free hotel parking, no additional payments for drinks, good service, overall great family atmosphere. Thank You... More 

Helpful?
1 Thank adrianna77
gabriellaricci, Proprietario at Hotel Saraceno, responded to this review

Thank you for staying with us! We are very proud of our hotel and enjoy our location in Milano Marittima close to the beach and shops. We are glad your family did as well. We look forward to hosting you again the next time you are in Milano Marittima More 

Alesund, Norway
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 July 2014

We always wanted to come back to this hotel since we were here in 2008. We think the Saraceno hotel is a very good deal considering the value you get and the friendliness and hospitality is surpassed by none. When we arrived we were greeted by Gabriella and Remo, -like we were old friends. It was way past lunch time... More 

Helpful?
Thank oddjob16
gabriellaricci, Proprietario at Hotel Saraceno, responded to this review

I am flattered by your new review, especcially as i do recall that you were the first guests to write on Tripadvisor about Hotel Saraceno after your first stay some yeras ago.. I am also delighted to read that you enjoyed the cozy and familiar atmosphere of our hotel the most. I am looking forward to welcoming you again next... More 

Brussels, Belgium
1 review
Reviewed 18 August 2013

The owners and all the staff are very welcoming, helpful and make the guests feel that their enjoyment is their no.1 priority! They would do anything to make you feel at home. The food is excellent, their dishes are the best I've tasted anywhere. Breakfast fantastic (great cappucino!)and served till 1 p.m. :-) Their suite was an excellent place to... More 

Review collected in partnership with this hotel

Helpful?
Thank Jacqueline K
Leende
Level Contributor
1 review
Reviewed 4 August 2013

Best Remon, Gabriella and all staff, Every time we think of you and see the pictures we made then we get the warm feeling from when we were with you. When we arrived, we were not yet out of the car there were already two people ready to pick up our bags from the car and to park our car.... More 

Helpful?
Thank alex3214
London
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 9 July 2013

I have been visiting Milano Marittima for the last 30 years and you can safely assume that I have seen a few hotels from the inside. This year we chose to stay at the lovely Hotel Saraceno for the first time and we were not disappointed. It is actually one of those hotels best kept secret that we can enjoyed... More 

Helpful?
Thank princesslizzie
Almaty, Kazakhstan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2011

We stayed at Hotel Saraceno during the first week of September 2011. All of the hotel staff were really welcoming, friendly and helpful. We immediately felt at home and enjoyed every moment of our stay there. Hotel owners, Gabriella and Remo, make every guest feel special and help you out with everything, always with a charming smile. The location is... More 

Helpful?
Thank Yuri_Zykov
gabriellaricci, Proprietario at Hotel Saraceno, responded to this review

Thank you so very much. Coming from two educated and sensitive persons such as yourselfs the compliments are even more appreciated. Your holiday dedicated to the sea and culture of our region has to be congratulated in order that many outher tourist may have a taste of Romagna, even better in Milano Marittima and even more better if at Hotel... More 

London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 September 2011

We absolutely loved this place. It's set in a pretty garden, has its own small pool and is very close to the beach. The staff are friendly, hard-working and always helpful. We ate at the hotel most evenings,after discovering how delicious the food was. There is a genuine 'family' atmosphere about this hotel, but with the attentiveness and quality of... More 

Helpful?
Thank doc2rV
gabriellaricci, Direttore at Hotel Saraceno, responded to this review

Thank you for the wonderful words regarding the hotel and all our employees. We are looking forward to have you again among us hoping that you will appreciate all the improvements made to satisfy our customers. Arrivederci in coro! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
Appearance Outside BTypical location, mainly white however excellent sitting areas covered in shade. Many styles of chairs and some nooks to have a nice bottle of wine or something to eat. The pool area is also very nice and is heated to extend the season. In the middle of summer, the pool is too hot though.Appearance Inside AAppearance inside is not extravagant or elegant but very casual, clean and cozy. Also inside the is good variation of spaces and there are 2 levels of common area. Slightly plain but nicely done.. Non over done with decorations. Its very much like being in a large living room in a house rather than a cold hotel lobby. You could sit in a comfortable corner and read a book with a glass of wine and feel very at home.Service A+Service at Saraceno is to be experienced. They are VERY attentive to guests, their requests and any issues. Ive noticed that the employees are constantly scanning for guests that seem like they need something, be it another glass of wine, something to eat, help carrying something, whatever. In addition to constantly looking to accommodate, they are also communicating in a way that most people would not even notice. They send each other signals when there is a gues arriving or is in need of something. Its really special to see such attention and respect for ones work.Personnel A+Im not sure how Gabriella does it. Saraceno, again is something to be experienced. Best thing I can say about how this place is managed is... Ive watched many times.. Guests who are leaving.. Their car gets brought to the front by the staff, the car is loaded and the guests go off searching for the waiters, and other hotel staff to say good buy, hugs. Staying at this hotel is more like visiting relatives or friends and staying in a house. Even though they are catering to you, there is a warmness that makes it feel much more like a house than a hotel. The same employees are there year over year. This provides great consistency and adds to that house feeling because when you arrive, you see the same smiling faces.Food A++Not much to say about the food. And here again, I don't know what Gabriella's secret is. Saraceno's restaurant is reserved for the Hotel guests only. It is not open to the public. The kitchen is the cleanest in the world and is maintained immaculately. Ive had opportunity to tour the kitchen. Sparkling after every service and the food in the coolers is very well organized and labled, carefully maintained to ensure freshness and cleanliness This is all the work of Chef, Marco. Im not quite sure why Marco is not master chef in a extravagant restaurant because he is constantly searching for inventive way to present new and amazing dishes with excellent flavor combinations. Eating at Saraceno is a treat.. Could be worth staying there a few days solely to be able to eat in the restaurant. HospitalityI think the other sections cover hospitality. Everyone in the hotel is focused on the customer. I had a chat with one who I noticed was sought out by a guest to hug and say goodbye. He explained that they all understand the chain.... The chain is. If the customer has a good experience, then they come back and we continue to have a nice job in a great place. ... more   less 

Additional Information about Hotel Saraceno

Address: Viale 2 giugno, 37, 48015 Cervia Milano Marittima, Cervia, Italy
Region: Italy > Emilia-Romagna > Province of Ravenna > Cervia > Cervia Milano Marittima
Price Range: €105 - €222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Saraceno 4*
Number of rooms: 37
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Hotel Style:
#3 Business Hotel in Cervia Milano Marittima
#3 Romantic Hotel in Cervia Milano Marittima
#6 Luxury Hotel in Cervia Milano Marittima
#13 Family Hotel in Cervia Milano Marittima
#14 On the Beach Hotel in Cervia Milano Marittima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Saraceno staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of hotel will be noisy most likely as road is busy”
 of 5 bubbles MalcolmandSue, 11 Jun 2016 | Read review
“Each room has a balcony with a small drying rail for swimwear etc. The rooms have good air-con but can be a little noisy at times”
 of 5 bubbles doc2rV, 2 Sep 2011 | Read review
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