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NH Laguna Palace

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#13 of 58 Hotels in Mestre
Certificate of Excellence
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2,008 Reviews from our TripAdvisor Community

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Showing 531: English reviews
Reviewed 1 week ago NEW

Excellent hotel, great food, great staff. Very close to Venice centre. Loved the breakfast buffet - no time wasted for ordering or waiting for bill - just eat & go. Rooms were very clean, you have your own mini fridge in the room which they stock every day. Best hotel i've ever been too. Venice is absolutely amazing. Will definitely...

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Helpful?
Thank Cristina I
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your positive feedback. We hope to have the pleasure of welcoming you soon again to our property. Kindest Regards

Nottingham, United Kingdom
Reviewed 1 week ago

The hotel is nice outside and inside but it seems like it have seen better days in the past. The reception is not very friendly and seems too busy so we had no chance to ask simple questions. The breakfast was nice but very slow coffee machine. We had superior room and it was very nice. Comfortable beds, many channels...

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Helpful?
Thank NonPrada
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously. Regarding cash points we have 2 banks opposite the hotel...

Atlanta, GA
Reviewed 1 week ago

stayed here for 2 days on a business trip. The rooms were wonderful and the breakfast buffet was good. I found it a bit weird that there are 2 hotels really separated by a marina in the middle. You have to know which one you are booked for so you dont have to walk a long ways over to the...

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1Thank chuck1063
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your feedback. We inform you that from today we have a public service directly from the hotel to Venice during the week. We hope to have the pleasure of welcoming you soon again to our property. Kindest Regards

Lausanne, Switzerland
Reviewed 1 week ago

We stayed for a night in this hotel. Though not very well located in the center but we loved our stay. Room was really clean and big with great bed and a wonderful bathroom. Staffs were great and breakfast was amazing with a grand buffet with many options and varieties.

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Thank Imransiddiqui82
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your feedback. We inform you that from today we have a public service directly from the hotel to Venice during the week. We hope to have the pleasure of welcoming you soon again to our property. Kindest Regards

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

We stay at this hotel for one night, but i really enjoyed when i'm there. The room we're really clean, spacious and have modern design. And I also have dinner there in the evening and the food is very good. The staff that serve us was really friendly and very informative with things that they serve. I really enjoy my...

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1Thank armand2201
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your positive feedback. We hope to thave the pleasure of welcoming you soon again to our property. Have a wonderful 2017!

Venice, Italy
Reviewed 4 weeks ago

Plus we got to the hotel and got a room that is less than what we had ordered . We booked an apartment for five days and instead received a smaller suite but at the same cost as the flat .hotz than that everything was fine dining , cleaning, staff.

Review collected in partnership with NH Hotels
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Thank מוטי ב
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously. Please note that a Junior suite in our property is...

London, United Kingdom
Reviewed 4 weeks ago

The hotel, although not situated in the city of Venice (approx. 10 minutes away by taxi), offers excellent, spacious, modern rooms with comfortable beds and a bath/shower in an generously sized bathroom. The room was quiet, which enabled me to get some much needed rest. I do have to point out, the hotel offers an "Ironing Room" on the fifth...

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Thank Dom9610
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your feedback. Please note that according to the Italian law we are not allowed to offer iron & ironing board in the rooms. This is the reason why we have a separate room as you were offered during the stay. It is not a very requested service and we never have queues even during peak times. We...

Honolulu, Hawaii
Reviewed 14 December 2016

We stayed in this hotel overnight. This was booked through our tour. This is a very modern hotel that is divided by a marina in the middle. We stayed in the right side of the hotel. It's ok. The lobby is very small, but adequate. The accommodations was fine. The room was spacious. The breakfast was adequate. I have no...

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1Thank 20Twenty
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for your feedback. We hope to have the pleasure of welcoming you soon again to our property. Kindest Regarsd

London, United Kingdom
Reviewed 14 December 2016

Lovely hotel and location is great also, close bus ride to city centre. restaurant and bar very nice and people are very friendly. Rooms good size and clean, however staff not very efficient. I didnt get a wake up call and I been told I didn't pick up my phone so they knocked on my door, however 40 minutes late...

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Thank Tommy D
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thank you for bringing to our attention some aspects of the services where you felt we had failed to achieve an acceptable level. Since our aim is to achieve and maintain a high standard of customer care, we are always grateful for client feedback and take your observations very seriously. We are putting procedures in place and taking actions to...

Reno, Nevada
Reviewed 10 December 2016

Our 6th visit to the Laguna Palace. The staff is excellent; professional, friendly, helpful. Conference facilities are modern. Food is well prepared and presented. 10 minute walk to the bus to Venice, 20 minutes to the train station. Easy 15 minute drive to the airport. We are already planning our next visit.

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1Thank davelitt1976
Patrizia B, Direttore at NH Laguna Palace, responded to this review

Thanks a lot for your positive feedback. We hope to have the pleasure of welcoming you soon again to our property. Kindest Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
The NH Laguna Palace hotel in Venice is characterized by its attractive contemporary design, great location in the city, and top-quality service and amenities. The hotel's conference center is a point of reference for business professionals. The hotel itself is made up of two main buildings, linked together by a flat and transparent glass roof. This splendid architecture makes the NH Laguna Palace hotel one of the largest covered structures in Europe. A marina sits between the two hotel buildings, offering water access to the canals that take you straight into the heart of Venice. Guests at the NH Laguna Palace hotel can comfortably reach Saint Mark's Square and water taxis may dock right at the hotel. NH Laguna Palace is a charming and enchanting destination, as well as the perfect to relax and have a drink in the summer. Elegance and sobriety are combined in this unique hotel, making it the ideal base for both business travelers and tourists. The NH Laguna Palace hotel benefits from a highly privileged location, a mere 15-minute drive from the Venice Marco Polo Airport and only 5 minutes from the Mestre railway station. If you want to spend a charming and relaxing stay near Venice, NH Laguna Palace is the perfect choice to reach this romantic city. The historical city center of Venice is just 15 minutes away. ... more   less 

Additional Information about NH Laguna Palace

Address: Viale Ancona 2, 30172, Mestre, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Mestre
Price Range: €72 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Laguna Palace 4*
Number of rooms: 376
Reservation Options:
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Also Known As:
Nh Laguna Palace Hotel Mestre
Nh Laguna Palace Venice
Laguna Suites
Nh Laguna Palace Hotel Venice
NH Laguna Palace Province Of Venice/Mestre
Hotel Style:
#2 Green Hotel in Mestre
#8 Luxury Hotel in Mestre
#9 Business Hotel in Mestre
#17 Family Hotel in Mestre
#20 Romantic Hotel in Mestre
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Questions & Answers

Here's what travellers have asked, with answers from NH Laguna Palace staff and other travellers.
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Questions? Get answers from NH Laguna Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms offer great view due to huge window in room.”
 of 5 bubbles cristinai52, 13 Jan 2017 | Read review
“All rooms are comfortable. Upper floors and marina view are nice.”
 of 5 bubbles davelitt1976, 10 Dec 2016 | Read review
“Any room that has good WiFi signal.”
 of 5 bubbles c17360, 23 Oct 2016 | Read review
“Ensure air conditioning works after a room facing the marina.”
 of 5 bubbles WillBill55, 16 Oct 2016 | Read review
“Some rooms have views of the canal.”
  • View from bedroom
 of 5 bubbles 646janettew, 16 Oct 2016 | Read review
5 of 5
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