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Via Gerus, 311, 23030, Livigno Italy
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Traveller (840)
Dining (104)
Room & Suite (44)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 86 in Livigno
Location
Cleanliness
Service
Value
Travellers' Choice
Alpen Resort Bivio has 2 souls: a brand new 4 stars soul which includes all the new facilities and the new sky suites and a 3 stars soul, with the not renovated chalets with the old rooms and no lifts. In the new building a bright reception will welcome you with an alpine and modern style: from here starts a new experience: - New panorama wellness center 3000 sqm: • New Infinity Pool area: indoor pool 30 m. with an icon pool bar, connected with an outdoor pool with view over Livigno. Inside and outside there are 13 hydromassage deck chairs and 4 hydromassage stations. A kid’s pool and a sauna complete this area. • Sauna area: an adult zone with 1 panoramic sauna, 1 bio sauna, 1 Turkish bath, 1 Roman sauna, a kneipp path, some emotional showers and a cold pool. Moreover, there are 3 relax zones (fire, air and water). • Children’s pool area: 2 slides x 25 m. and the color pool. - New reception and lounge bar 700mq: • Lobby bar with different kind of seats and areas for drink or eat something during the whole day: multimedia interactive, piano, fireplace and most important a nice terrace-garden over Livigno. • "Wine stube” with over 200 wines & 100 champagne accompanied by a selection of refined foods. • Playground for young and adults with table football, playstations and other amenities. - New restaurants: • Allegro buffet self service with a large selection of sweet and savory products and live action cooking stations by our chefs. Take your taste buds on a journey of discovery as you sample favorite dishes and new temptations: fresh salads and fruits, meat and fish, pasta and dessert. Selection of over 200 wine labels. • Get an extra experience at Aria Restaurant, the new restaurant has the most spectacular views of Livigno valley and offers a la carté menu and a selection of pizzas. The reservation is requested and it is an extra charge (we take off euro 10 per person adult and Euro 5 child 3-11 years old from hb rate) - New rooms: The new sky suites are very bright with large windows and can accommodate from 2 till 6 people
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Ski rentals
Ski school
Skiing
Entertainment staff
Table tennis
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Banquet room
Meeting rooms
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Waxing services
Rooftop terrace
Ski In / Ski Out
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Private balcony
Room service
Flatscreen TV
Bathrobes
Safe
Sofa
Telephone
Wake-up service / alarm clock
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Room types
Mountain view
City view
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, French, Estonian, German and 4 more
2267Reviews20Q+A29Room tips
Traveller rating
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Popular mentions
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Most Recent
Arthur wrote a review Apr 2022
6 contributions
Great Location, spa area is the best and Antonio the lifeguard is a great friendly person.Food is excellent, staff friendly and welcoming. The hotel is right next to the ski elevators. The hotel has a wonderful spa, with jacuzzis, saunas and a great infinity pool. The room is also nice and perfectly clean. Alpen resort Bivio was our best choice ever. Best ski experience!!! ####worth to visit# #Bivio the best#
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Date of stay: April 2022Trip type: Travelled
Room Tip: Everything is great
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TOM2683 wrote a review Apr 2022
Kaprun, Austria19 contributions4 helpful votes
It took me a while to choose the perfect hotel for our stay in Livigno. I was looking for modern and trendy place with the spa. And close to the slopes. Alpen hotel Bivio was the best choice. Amazing hotel with beautiful views and great spa. We stayed in the Sky Suite #825. Bit more expensive but brand new, modern and unforgettable views. There's enough parking around the hotel so don't get confused with some reviews or description. Definitely we will come back. Couple things for improvement.. suggestions.. 1. When you pay €300+ per night and looking for coffee after dinner it should be available instead of "impossible" 2. Not everyone is drinking wine with the dinner. Spirits or cocktails such as Aperol or Mojito should be available. 3. The most guests we noticed were from Italy, Czech Republic, Poland. When we wanted to watch TV in the evening, some movie or anything in English, there was no choice. All channels were, Italian and Russian..
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Date of stay: March 2022Trip type: Travelled
Room Tip: Don't be worried about the parking. Plenty spaces. Ski slopes in walking distance. Next to the...
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Mimi wrote a review Mar 2022
3 contributions
We had a wonderfull holiday @Alpenresort Livigno. Great infinity pool, welness & spa, great massage... Super service in the restaurant thanks to Piero & Kledis... very good tiramisu 🤣. Thanks for making our holiday succes
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Date of stay: March 2022Trip type: Travelled
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JJ wrote a review Feb 2022
Italy2 contributions
I came with my wife and children about 1 week ago and I still can't forget the holidays spent at the alpen village. Buffet lunch, good food with excellent service.Piero is the best!!! I also had dinner at the wine studio. Very professional the manager and the guy named Domenico, who served me in everything. I greet everyone, a hug to Samuele from the bar, with Stefania and the lifeguard. I will come for next year.
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Date of stay: February 2022Trip type: Travelled
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Didi S wrote a review Feb 2022
4 contributions2 helpful votes
Due to the mix of low budget and high-end a bit difficult to combine all expectations of the respective target groups. For us, Raimondo, chef de service restaurants, made the difference and gave us excellent service and approach. Thanks a lot, Raimondo!! We might come back due to you and the personal touch you gave to our experience.
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Date of stay: February 2022
1 Helpful vote
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Anna K wrote a review Feb 2022
Ukraine26 contributions4 helpful votes
+1
I came this hotel for second time…and I was really pleasantly impressed about the reconstruction of the hotel. Everything is obtained really according to the high standards, nice lobby area with bar and big panoramic windows so you can enjoy your coffee by watching the Alps 🏔 But the main reason why you want to come back is the service and people who provide such a good service to guests. My big friend and General Manager Signor Marco - The best Manager I have ever seen. Always glad to see you, always ready help and in his presence you feel like you really somewhere in “Italian Familia”. The Front Office Manager Matteo - highly professional, who can always assist without any big deals. The Restaurant and Cuisine as always on the top, there are no words to explain how tasty it is. 🍝 After each dinner or breakfast you telling “Mamma Mia” to yourself cause it is really delicious and you don’t care about kilos. The Supervisor Nicola who well mannered and is inviting the guests to the restaurant and leading the best F&an team ever. Especially I would highlight Samuel who is hyper active waiter and do job responsibilities really fast and meanwhile makes a good mood for everybody. SPA Centre - this area is my best place to hang out after the long day skiing, the best place for retreat I would say. Guys, it is not enough words and emotions to tell you about this stay and hotel in once, but You Have To Come! I would like to thank All Team for such perfect stay during my vacation and definitely I will come back again and again. Tanto Grazie 🙏 e Ci Vediamo 👋
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Date of stay: December 2021Trip type: Travelled
Room Tip: Provides with free ski pass during the open season and close season. *Check with Livigno official...
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ms_sporty wrote a review Feb 2022
Ljubljana154 contributions101 helpful votes
Hotel consists of a new, luxury part, with amazing rooms and 7 old chalets with low budget offer. First problem - all parts are connected into one huge mess. You have a restaurant and self service buffet in the same hall. People are divided - one side of the restaurant has nicer table cloths and amazing view, the other side is basic. However, restaurant only offers one (always the same) daily menu and a very limited selection of a'-la-cart food - basically it is all the same as in the self-service buffet, only they bring it to you hot on the plate. Also the spa is crazy - amazing views and beautiful architecture, but all the saunas with glass walls and people ignoring the basic etiquette. They bring towels to the Roman/ Turkish bath, wear costume and stare in the sauna if you are undressed and there is absolutely no privacy. The spa, pools and rest areas are crowded, No Covid measures followed in the spa and pool area. Apart from the gorgeous view and rooms, another positive side is friendly personnel - girls in the spa and the waiters are really nice. Extra nice and professional is also ski service, whereas ski and boots deposit are poorly organized, overcrowded, no security. Considering he difference in the price of the room in the new part vs. the old part, which is substantial, you do not get enough for the money you pay.
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Date of stay: February 2022
Value
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Service
Room Tip: New part - suites 8
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Loe Kie S wrote a review Feb 2022
1 contribution1 helpful vote
We had a great time and were very happy with the lovely servers especially Kledis and Luigi! We could joke around with them and still gave you amazing service. Great food and food choices for every diet with great attention to detail. Besides the food the ski-rental services were also very nice with helpful people. The hotel also has a great location close to the slopes and bus station.
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Date of stay: February 2022
Value
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1 Helpful vote
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Mathias wrote a review Jan 2022
Stockholm, Sweden1 contribution1 helpful vote
We really our one week stay. The spa was top notch, it had several pools and different saunas. We also tried the Aufguss event which was great. The restaurant had a big and varied buffet and our waiter Kledis is excellent! :)
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Date of stay: January 2022
1 Helpful vote
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Response from Bivio Group Bivio Group, Marketing at Alpen Resort
Responded 2 Feb 2022
Dear 863mathiasj We are delighted that you enjoyed your stay. Each experience has been designed to make your stay even more magical. 3 days per week we have an aufguss meister, who perform 2 aufguss sessions with aromas and music. Kledis thanks you for your kind words and our staff looks forward to seeing you again soon. Alpen resort staff.
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Janssss63 wrote a review Dec 2021
1 contribution
second time in Livigno in this "hotel", I say "hotel" but it would be more correct to call it "hostel". There is no respect for COVID regulations, personnel without masks, and very low quality food !!! Compared to two years, many things have improved, but badly managed; they are unable to solve the simplest problems. compared to two years ago, a lot of staff has changed, unfortunately the best people are no longer there, replaced with staff who are not up to par. Old rooms with a lot of problems. the new massage cabins with a view are beautiful, but with staff not up to the standard of what the structure wants to become. Beautiful spa, but it's like being in a pigsty, all huddled together with no respect for covid rules! I hope that someone will intervene to fix all these problems because a hotel that wants to become 4 stars is quite another thing. for next season I will not return to this hotel, but I will look for something else, especially that has respect for a paying customer.
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Date of stay: December 2021Trip type: Travelled
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Response from Bivio Group Bivio Group, Marketing at Alpen Resort
Responded 27 Dec 2021
Dear Janssss63, we really regret to read that your stay was not satisfying. As you noticed, the hotel was enlarged and partially renovated, with a new charming restaurant, a modern lounge area and a spa of over 3000 square meters, and certainly we have lots of new staff who is training and improving, with the common aim to offer our guests the best service possible. We are sorry you found an inadequate respect of Covid protocols, cause we consider it essential in order to guarantee safety to both clients and staff; green passes are checked at arrival, it is mandatory to wear masks and at the restaurant disposable gloves are provided. We take into serious account the criticisms you underlined, to make better and better and enhance our services. We hope you will give us the opportunity to make you reevaluate our hotel. Regards - Staff Alpen Bivio
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PRICE RANGE
US$108 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san carlo hotel
FORMERLY KNOWN AS
Hotel Villaggio San Carlo
LOCATION
ItalyLombardyProvince of SondrioLivigno
NUMBER OF ROOMS
194
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Frequently Asked Questions about Alpen Resort
Which popular attractions are close to Alpen Resort?
Nearby attractions include Carosello 3000 - Ski Area Livigno (1.1 km), Chiesa di San Rocco (0.8 km), and Daphne's pub (0.8 km).
What are some of the property amenities at Alpen Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Alpen Resort?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Alpen Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alpen Resort?
Yes, free parking is available to guests.
What are some restaurants close to Alpen Resort?
Conveniently located restaurants include Fresco Bistrot, Angels & Demons Restaurant, and Al Mònd Vèi.
Are there opportunities to exercise at Alpen Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Alpen Resort have an airport shuttle?
Yes, Alpen Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alpen Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Alpen Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.