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Hotel Cristallo

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Hotel Cristallo
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199 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Reviewed 16 October 2016

Had my phone stolen from the locker in my room during breakfast 20 minutes before I had to checkout and leave! Suddenly, the staff spoke very little English when I reported it at reception. With their broken English, they tried to convince me that I had 'lost' it. I went on to ask the travel company to report it as...

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2Thank Christine H
Spalding, United Kingdom
Reviewed 19 October 2015 via mobile

Booked into Astra as part of coach holiday. Allocation of rooms is hit and miss - I had a large double with small balcony at front. Others had a tiny single room. Suggest contact Astra in advance with your request as it seemed to work for me. Public areas are drab and depressing in the Astra and the sister hotel...

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1Thank Satisco
Thurso, Scotland, United Kingdom
Reviewed 20 October 2014

We have just spent 3 nights here as part of the Newmarket 7 cities tour. The hotel has a lovely reception area and guest lounges but the rooms (we were in room 58) were poor. Balcony looked out on adjacent accommodation block, the room bare and like other reviews, only 1 extra pillow. Shower cubicle was slack and leaked generously...

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4Thank Grant C
Leicestershire, United Kingdom
Reviewed 3 October 2014

On entry the Cristallo hotel looks great, the staff - apart from our Russian experience were great. Rooms not so, a throw back to the past, dark dismal, cold, TV not UK friendly. Dark cold tile floor in room, one extra pillow and blanket - why not TWO - ok you can ask. The one picture on a wall, looked...

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1Thank Jim1033
Whitley Bay, United Kingdom
Reviewed 15 September 2014

This holiday was fantastic in that it gave us a whistle stop tour of a lot of Italian cities, we knew before we went it would be hectic but not so hectic as it was! It would be better as a 10 day holiday so there was a free day in the first base at Lake Garda and a free...

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2Thank Kath W
ne england
Reviewed 4 July 2014

again we had a three night stop, this time in the Cristallo hotel in Chiantiano terme quite a nice hotel in an oldie worldie style décor ie chandeliers, etc Food was good and very filling, most dinners were 4 or 5 courses. We had a room overlooking the pool, and it seemed fairly quiet on that side, and the views...

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2Thank DAVEYNeEngland
London, United Kingdom
Reviewed 8 June 2014 via mobile

A lovely hotel, huge well appointed rooms & public areas. Good food & friendly service. Stayed three nights as part of Newmarket Holidays Seven Cities of Italy tour 1-8 June 2014. A lovely retreat from a fairly hectic yet enjoyable schedule. Beware of staff member Stefano - he quite openly asked my husband & I if he could spend the...

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3Thank Keith09
Pierluigi M, Direttore at Hotel Cristallo, responded to this review
Google Translation

E' triste leggere queste cose, soprattutto se una persona che crede nel proprio lavoro e si dimostra cordiale con i...

Bridgend, United Kingdom
Reviewed 28 May 2014

Wednesday another early start as we journeyed to Florence and on the walking tour found the lucky pig, so a quick rub of it's nose and we were off to the Ponte Vecchio. Onwards and upwards on the 4th day of Newmarket's 7 Cities Tour to Chianciano Terme, following visits to Verona, Venice and Florence and the second hotel, Cristallo...

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1Thank Claudette22_12
Thornton Cleveleys, United Kingdom
Reviewed 22 November 2013

We stayed here for 3 nights on a Newmarket 7 cities tour. The hotel has a slight feel of aged grandeur about it in the public rooms, but the bedrooms could do with a bit of refurb - e.g a shower attachment over the bath with no shower curtain isn't ideal. However the room was comfortable and clean and had...

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Thank Gromit_rules
Weymouth, United Kingdom
Reviewed 6 November 2013

The staff were friendly and helpful, and our room was fine but many of the others on our Newmarket 7 cities of Italy tour had very small rooms The food was basic - rather like school dinners although there was a good buffet salad bar to supplement the meal.

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Thank GranniStuart

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
The top class, newly-built hotel, owned by a family who have been hoteliers for generations, boasts a central position commanding breathtaking views, near the spa buildings. The hotel has a lift linking it with lively Piazza Italia, large and welcoming rooms with bath and sitting room, balcony, air conditioning, telephone, colour television and piped music. It has spacious halls, reading and games room, bar, meeting room, swimming pool and garage. Service is to the highest standards. The Hotel Cristallo's renowned cuisine bases itself on wholesome food (various types of meat, poultry, wine, food, oil, honey and vegetable produce). ... more   less 

Additional Information about Hotel Cristallo

Address: Viale Lombardia 35, Chianciano Terme, Italy
Region: Italy > Tuscany > Province of Siena > Chianciano Terme
Price Range: €94 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristallo 4*
Number of rooms: 10
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Also Known As:
Hotel Cristallo Chianciano Terme, Italy - Tuscany
Hotel Style:
#11 Luxury Hotel in Chianciano Terme
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristallo staff and other travellers.
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Questions? Get answers from Hotel Cristallo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a balcony and one that gets the actual view over the valley”
 of 5 bubbles GrantC253, 20 Oct 2014 | Read review
“We saw 2 and they were equally bad 50 had noise from the street and 62 had less noise from the street.”
 of 5 bubbles Jim1033, 3 Oct 2014 | Read review
“Ask for a room with a balcony overlooking the countryside and not the rooftops and walls of other hotels, and ask for a room with a new bathroom.”
 of 5 bubbles KathW_11, 15 Sep 2014 | Read review
“Pick a room on a higher floor at the back of the hotel.”
 of 5 bubbles sandy54Scotland, 17 Oct 2013 | Read review
“Try and choose a room at the back of the hotel which will have glorious views over the hills and countryside.”
 of 5 bubbles IreneW369, 1 Oct 2013 | Read review
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