A charming resort hotel with great staff. Also located near a small but beautiful town Cefalu. Naomi, Alexandra and Yusuf were particularly helpful. The ride to the hotel is a bit rocky and the breakfast range could be better. Also room temperature was set and could not be changed so was not ideal. That said we really enjoyed the location and used it as a base camp.
Average for the price. Rooms nice, shower good. Breakfast just ok. Would have been better if they offered the eggs included, and not €4 per egg. Quite extortionate. Poor roads up to the place. Rooms small a bit fusty, woke me from my sleep a few times. Smell old, could be the wood or the rust from some of the decor. Pool area was nice too with plenty of places to sit. Prices of tea, coffee and drinks ok.
The resort is situated high above the sea with views of 2 volcanic islands. The road up is winding and narrow but well marked. On arrival, leave your luggage in your car and ask for assistance as the walkways are all gravel which means you’ll carry your bag not roll it. The surroundings were peaceful and the pool was perfect for relaxing. Our only complaint is that the room was very hot and we could not control the temperature with the in room panel. We were told that guests like the room warm and that the hotel controls room temperature. There was no bathroom fan which meant showers created a sauna like environment in the room. The meals were delicious with a full breakfast buffet and a limited but wonderful dinner menu. Staff were very friendly and welcoming.
First of all: It is a really peacefull & modern resort in the middle of nature. The rooms are nicely furnished and spread over the entire resort. Also the Pool is a very quiet place with never to many peopel at or in it. Great service: I never experienced so much help with a problem regarding our booking (mistake of the German travel agency) in any hotel I ever visited before. Shortly said: A great resort for everybody who needs a quiet place to relax near Cefalu and attaches importance to really good service and a modern place to stay.
The scenery and area of the hotel is truely beautiful. The pool is quite nice and has a great view down to the sea. The staff at the pool was super-friendly and tried what they could to make the time as nice as possible. There are some options for light lunches and drinks. You have to plan some time for the service since the staff has to run back to the kitchen at the other side of the area to get pretty much anything other than drinks. Maybe it’s because the team is still absorbing covid rules that it sometimes took quite long for things to arrive, Getting to the hotel is a 15 minute drive from Cefalu. The last 8 minutes are on a narrow mountain road. There’s nothing in walking range so if we want to have dinner outside of the hotel, you have to drive down to Cefalu. The rooms are relatively small, very clean and well equipped. We were missing coat-hangers in the wardrobe and places to hang our towels in the bathroom. The breakfast again was very slow and inefficient. The staff was trying to be helpful where they could but things were a bit disorganized and slow. The selection was the same every morning. The buffet was somewhat rich. Ordering things from the small breakfast menu was a bit pricey. A single cooked egg was 4 Euros. The kitchen (for dinner) is excellent! The portions are quite small. The prices are at the higher end.…
We spent few days in this amazing resort and we enjoyed so much our holiday. The road to arrive at Vallegrande is a little bit narrow but when you arrive at the gate the sensation is to be in "paradise". Everything is new and clean, the pool is fantastic and the room is confortable. The manager Marco is friendly and he helped us to solve some problems we had with the flight company. All the staff is professional and smiling, they made us feel welcome for all our stay. The restaurant is elegant and the food is excellent that's why we had dinner every evening. Unfortunatelly the weather was not so good, It rained a lot and It was impossible stay outside. We definitely come back next year with our sons!
Amazing spot on the top of Cefalù. Most of the stuff very friendly and very good food in a modern nature boutique resort. Very nice ambience and architecture in the peaceful area. But it’s a horrible road to drive up and the bathroom had a horrible stench which was come again every second day and the hotel charged towels fee if you like to change it. That’s not a service of a good Hotel.
The hotel is about 20 mins from the town but is great if you're after a quiet, relaxing stay. Pool area is just beautiful and the rooms are large and spacious. The half board was definitely worth while as the dinner was delicious and very generous, although I'd suggest complimentary water and towels throughout the whole stay.
We liked the hotel; the accomodation and location are nice, on top a hill and out of town. The place offers peace and quiet at a slower pace. We liked the restaurant where you can enjoy good food without having to drive up the hill again. The staff are friendly and well meaning. The air conditioning/central heating is managed centrally (either AC or heating) which can cause issues in the in-between season (when some guests may prefer AC and others prefer heating). We would visit again.
This place is 20 minute from center. we went there for quiet holiday. The decoration of the hotel very nice but the rooms are very dirty. Workers children in the pool all day. They do pee in the pool all day. Alot of noise and jumping all day araund pool. cocacola bottle in the pool. Realy looks like 5 star but after chekingin nightmare. Pool, rooms, garden very dirty. They are unfriendly. Think before going. We spent 2 night worse than ever. Be away.