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Novotel Caserta Sud

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Traveller (123)
Room & Suite (55)
Dining (20)
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Overview
  • Excellent21%
  • Very good43%
  • Average23%
  • Poor7%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (624)
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11 - 15 of 58 reviews
Reviewed 28 May 2017

Stayed one night only as part of a touring holiday. It was not the hotel we should have been booked into and certainly did not match expectations so was a disappointing start to the holiday. The Reception staff were very nice and helpful and all...More

Thank Joop51
Response from daniele g, Responsabile relazioni pubbliche at Novotel Caserta SudResponded 14 June 2017

Dear Guest, thank you very much for your review. We are really disappointed about your experience. We will share your message with all the Staff. We apologize and we hope to host you in future to offer you a better experience. Best regards. The Management...More

Reviewed 18 May 2017

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Review collected in partnership with Novotel Hotels
Response from daniele g, Guest Relations Manager at Novotel Caserta SudResponded 13 June 2017

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Reviewed 6 April 2017 via mobile

I stayed here only one night and the first impression I had was: is it a real Novotel?! Because you expect Novotel to be the same everywhere in the World, right? Well, you will be disappointed: it looks like Novotel organization forgot about this structure...More

Thank Cristiano M
Response from daniele g, Direttore at Novotel Caserta SudResponded 9 April 2017

Dear Cristiano M, thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide...More

Reviewed 5 March 2017 via mobile

The hotel is nice the rooms are big The television and the channels are of the ancient variety The internet does not work in the room The reception staff were excellent The breakfast was good as Italian breakfasts go however i cannot understand the quality...More

Thank Iceman202
Response from daniele g, Manager at Novotel Caserta SudResponded 9 March 2017

Dear Iceman202, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am...More

Reviewed 26 November 2016

nice hotel have all the needed facilities- I stayed 2 nights - but 1 evening there was an exhibition all the bar and the lobby was full with people and noisy- good breakfast and a private parking lot- they have smoking rooms

Thank Ram.dr. D
Response from daniele g, Manager at Novotel Caserta SudResponded 30 November 2016

Dear Guest thank you very much for your kind review. We are so happy to read that you spent a pleasant stay. Hoping see you as soon,we send Best regards. The Management and Staff of Novotel Caserta Sud

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$59 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$59 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (123)
Room & Suite (55)
Dining (20)
Pool & Beach (5)
Questions & Answers
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Room Tips
"ask for renovated rooms"
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"None of the rooms have a view and they vary between tolerable and intolerable."
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"don't stay there"
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"Standard room is good value and ticks all the boxes"
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