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Novotel Caserta Sud

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Traveller (116)
Room & Suite (52)
Dining (20)
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Overview
  • Excellent21%
  • Very good44%
  • Average23%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (617)
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1 - 5 of 57 reviews
Reviewed 27 February 2018 via mobile

Booked by a colleague. Arrived and pleasant check-in. Told to put car in private car park instead of hotel front (says something about the area). Went to rooms. My room was a bit shabby as well as the bathroom. Service ok in bar, professional, but...More

Thank JustbeCouscous
Response from daniele g, Guest Relations Manager at Novotel Caserta SudResponded 2 March 2018

Dear Guest, thank you so much for choosing Novotel Caserta Sud and for sharing with us your opinion. We are working to renove our hotel as soon and we hope to see you as soon to offer you a better experience. Best regards. The Management...More

Reviewed 11 February 2018

The hotel was very clean and convenient. Nothing fancy but I was on business and just needed a place to sleep. The service was excellent from everyone. The only complaint was that the bed was extremely firm and felt like I was sleeping directly on...More

Thank Twtrd55
Response from daniele g, Public Relations Manager at Novotel Caserta SudResponded 12 February 2018

Dear Twtrd55, thank you for your review. Thanks a lot of your compliments, it will be a very pleasure to share its with our team. We took notes of your complaint and we will do everything to improve our rooms and services. Looking forward to...More

Reviewed 5 February 2018 via mobile

Rooms ok, clean but dated. Could do with a refurbishment. Dinner at the restaurant was ok but compared to other places near by could do with some improvement. Little expensive for what you get I thought.More

Thank Sam355
Response from daniele g, Public Relations Manager at Novotel Caserta SudResponded 12 February 2018

Dear Sam355, thank you for your review regarding your stay at Novotel Caserta Sud. Thank you for the comments made and for the advice you gave us to improve our hotel, we will confidently secure them with the Management to improve further. Looking forward to...More

Reviewed 25 January 2018

Nice hotel in an industrial area. The room was a bit outdated but comfortable. Very nice reception area and restaurant. Overall a good stay at a competitive price. Free car park gated at the back although a bit narrow and crowded.More

Thank MadridUK
Response from daniele g, Public Relations Manager at Novotel Caserta SudResponded 27 January 2018

Dear MadridUk, thank you for your kind review. We are greatful for your compliments and also we took notes to your prompts because our mission is to offer the best facilities. Looking forward to welcoming in our hotel the next time. Best Regards, General Manager...More

Reviewed 29 August 2017

The fact there are only 4 stars and not five is because we stayed there with a Smartbox so the rooms were not the renovated ones. And this was the only "problem" we had. Staff was absolutely great, kind, ready to satisfy our request, a...More

Thank sarabg69
Response from daniele g, Guest Relations Manager at Novotel Caserta SudResponded 30 August 2017

Dear Guest, thank you so much for your feedback and for choosing Novotel Caserta Sud. We will share your comments with all our Staff. Hoping see you as soon, we send Warm regards. The Management and Staff of Novotel Caserta Sud

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Parking
Pool
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Details
Price range
US$61 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$61 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#6 Luxury Hotel in Caserta
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (116)
Room & Suite (52)
Dining (20)
Pool & Beach (5)
Questions & Answers
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Room Tips
"ask for renovated rooms"
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"None of the rooms have a view and they vary between tolerable and intolerable."
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"don't stay there"
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"Standard room is good value and ticks all the boxes"
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