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Novotel Caserta Sud

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Novotel Caserta Sud
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492 Reviews from our TripAdvisor Community

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Showing 46: English reviews
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Jesi, Italy
Reviewed 2 weeks ago via mobile

I stayed here only one night and the first impression I had was: is it a real Novotel?! Because you expect Novotel to be the same everywhere in the World, right? Well, you will be disappointed: it looks like Novotel organization forgot about this structure they have. It's old and bad kept... it was a Novotel sometime ago, but now...

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Helpful?
Thank Cristiano M
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Cristiano M, thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 5 March 2017 via mobile

The hotel is nice the rooms are big The television and the channels are of the ancient variety The internet does not work in the room The reception staff were excellent The breakfast was good as Italian breakfasts go however i cannot understand the quality of the orange juice when oranges are so cheap

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Helpful?
Thank Iceman202
daniele g, Manager at Novotel Caserta Sud, responded to this review

Dear Iceman202, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Tel Aviv, Israel
Reviewed 26 November 2016

nice hotel have all the needed facilities- I stayed 2 nights - but 1 evening there was an exhibition all the bar and the lobby was full with people and noisy- good breakfast and a private parking lot- they have smoking rooms

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Helpful?
Thank Ram.dr. D
daniele g, Manager at Novotel Caserta Sud, responded to this review

Dear Guest thank you very much for your kind review. We are so happy to read that you spent a pleasant stay. Hoping see you as soon,we send Best regards. The Management and Staff of Novotel Caserta Sud

Reviewed 17 November 2016

I arrived late on a weekday evening and stayed for one night sleep. Reception was helpful and offered free of charge guarded parking. Room was clean but linen and mattress was below standard. Service on breakfast was great and coffee I ordered (turned up to be for free) was excellent. Buffet was definitely below Novotel standard and plastic cups made...

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Helpful?
Thank MariodaAtene
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear MariodaAtene, thank you for explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Sheffield, United Kingdom
Reviewed 24 June 2016 via mobile

We stayed because our flight was cancelled. Staff were efficient and let us stay in the room late because of our flight. Pool was nice location could be better but fine for what we needed. Food was not anywhere near amazing but it did the trick. Staff friendly.

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Helpful?
Thank Cass W
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear cassww11, thank you for your kind review. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously...

Modena, Italy
Reviewed 8 April 2016 via mobile

I m not being generous here. Few things disappointed me and some others were good so just on average an ok impression. Room too warm aircon not working, opened the window and was so noisy. Sink cloaged. I judge breakfasts a lot based on the variety and quality of food especially scrambles eggs i find to be a good meter....

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Helpful?
Thank TravellingLau
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear TravellingLau, thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Bursa, Turkey
Reviewed 16 January 2016 via mobile

We stayed 2 nights with friends. We checked in late at night, spend the whole day out and left early in the morning so I can't say so much. But the purpose was to stay in a comfortable hotel when passing by and Novotel Caserta Sud definitely met our expectations. The staff were very helpful and friendly. The rooms were...

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Thank LaleCB
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear LaleCB, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...

Reviewed 13 January 2016 via mobile

You look at the area and first thought would be, " it's a little dodgy". Then the building itself make you wonder, " is this Novotel standard?" The smell of smoke hits you in the face when you first get off the lift into the corridor. Then you would notice the stains on the carpet. We had a double bed...

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2Thank Mun B
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear Mun B, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 24 October 2015 via mobile

Area is sketchy, ladies of the night on the doorstep etc... Receptionist was insistent to park in the secure compound also! Hotel is well passed its best. Food was ok though at dinner. Breakfast was terrible. Not the usual Novotel reassuring level to be honest. Avoid if possible

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5Thank MJDBMW
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear MJDBMW , Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Kingston upon Thames, United Kingdom
Reviewed 19 October 2015

I stayed in this hotel for four nights recently while in Caserta. I booked it because generally across the Accor group there are similar standards and while they don't have great features Novotels are usually smart, clean and offer a decent breakfast. This one is not a usual Novotel. The hotel is situated close to the Caserta Sud junction of...

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6Thank longhaulfromlondon
daniele g, Direttore at Novotel Caserta Sud, responded to this review

Dear longhaulfromlondon, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Caserta Sud is a modern 4 star hotel with 126 rooms, strategically located within 2 km of the centre of Caserta, Caserta Palace and the main railway station. Situated 22 km from Naples airport, the hotel is easily accessible via the A1 highway (1 km). Ideal for business trips, it features a convention centre with 10 meeting rooms (240 guests), business corner and WiFi. Also offers rooms for 2 adults and 2 children, NovotelCafé restaurant (open 24 hours), outdoor pool, garden and parking. ... more   less 

Additional Information about Novotel Caserta Sud

Address: Strada Statale 87 Sannitica Km 22.6, 81100, Caserta, Italy
Region: Italy > Campania > Province of Caserta > Caserta
Price Range: €53 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Caserta Sud 4*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Hotwire, Travelocity, Agoda, Hotels.com, ACCOR, Booking.com and TripOnline SA so you can book your Novotel Caserta Sud reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Capodrise
Capodrise Novotel
Hotel Style:
#1 Green Hotel in Caserta
#5 Business Hotel in Caserta
#7 Luxury Hotel in Caserta
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Caserta Sud staff and other travellers.
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Questions? Get answers from Novotel Caserta Sud staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms have a view and they vary between tolerable and intolerable.”
longhaulfromlondon, 19 Oct 2015 | Read review
“don't stay there”
481hannac, 17 May 2015 | Read review
“Standard room is good value and ticks all the boxes”
330pierres, 15 May 2015 | Read review
“just dont stay there!”
scha_tova, 14 May 2015 | Read review
“Try to get a room facing the back of the hotel to avoid traffic noise.”
veugeniojr10, 30 Mar 2015 | Read review
5 of 5