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Hotel Cristallo

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#10 of 51 Hotels in Canazei
Certificate of Excellence
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324 Reviews from our TripAdvisor Community

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Showing 26: English reviews
lugano
2 reviews
Reviewed 28 February 2016

Good place to stay. Welcoming staff. Good meals. Not the best for vegans. But they offered to prepare special meal. fast wifi. The town is nice a sky bus is needed for reading the elevators, the buss is frequent and the ride is two stops. The rooms are Ok

Helpful?
Thank zbibon
cristallocanazei, Responsabile reception at Hotel Cristallo, responded to this review

Dear zbibon, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and you thought we were great to work from. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Fam. Marchioni and the Staff of Hotel... More 

Golan Heights
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 February 2016 via mobile

Very nice e hotel in the heart of the Dolomites. Rooms are large and well equipped with a balcony. The food is great especially the salad bar at dinner. The hotel location is right next to the ski bus and minutes walking from the village center. The hotel staff is is friendly and assistive. The hotel wellness area is nice... More 

Helpful?
Thank avremi1962
cristallocanazei, Responsabile reception at Hotel Cristallo, responded to this review

Dear avremi1962, Thank you for taking the time to post your feedback on TripAdvisor. As you mentioned, our rooms are large and designed for a comfortable stay. We appreciate your kind feedback and were really happy to read that you found the location of the hotel to be very convenient for you and that you enjoyed your visit.Thank you for... More 

Stockholm, Sweden
Level Contributor
276 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 27 January 2016 via mobile

We stayed here for a week and were really pleased with everything. The staff is very friendly, when we arrived late on a Saturday night from a long journey they came to our room with a cold plate of nice local ham, sausages and cheese. The dinner every day is also well-cooked, especially the antipasti are delicious. We really enjoyed... More 

Helpful?
Thank 482katt
cristallocanazei, Responsabile reception at Hotel Cristallo, responded to this review

Dear 482katt, Thank you for taking the time to post your review regarding your recent stay with us. I am pleased you found our hotel excellent for your stay in Canazei and I would to thank you for your kind words regarding our staff, our cooking and our new wellness centre and swimming pool. We look forward to welcoming you... More 

Qala, Malta
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 January 2016 via mobile

A very welcoming hotel, with friendly staff, clean spacious rooms and relaxing facilities such as pool and spa. It is near the centre and within easy reach of the numerous skiing areas of this splendid region.

Helpful?
Thank bluewatersdivecove
cristallocanazei, Responsabile reception at Hotel Cristallo, responded to this review

Dear guests, thank you for your very kind comment! We will wait for you for your next visit, Regards. More 

Prague, Czech Republic
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 September 2014

We have just arrived from our holiday in this hotel. We spent 10 days there and we enjoyed it very much. Canazei offers many possibilities for trekking, hiking, mountain bikes. It is perfect for short walks (for any age, with baby-carriage as well). From hotel you can easily reach 3 different cable cars (the nearest is 500m, the farest 2,5... More 

Helpful?
1 Thank Eva J
cristallocanazei, Responsabile reception at Hotel Cristallo, responded to this review

Dear Eva2102, many thanks for your kind description and to have chosen our hotel for your summer holidays. We will be glad to welcome you again in our house and to give you all our best attentions and cares. Looking forward to see you soon! Fam. Marchioni and the staff of Hotel Cristallo More 

Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2014

The hotel is a typical chalet style with lots of wood and mountain charm. Our balcony faced the main street but, unlike most main streets, this one had mountains and forest views. The reception was professional and pleasant. They helped with any question or request. The room was a good size and quite comfortable. the bathroom was a good size... More 

Helpful?
1 Thank Joe C
cristallocanazei, Guest Relations Manager at Hotel Cristallo, responded to this review

Dear Guests, thanks for your description and to have chosen our hotel for your summer holidays. We will be glad to welcome you again in our house and to give you all our best attentions and cares. Looking forward to see you soon. Best regards The staff Hotel Cristallo More 

Malmo, Sweden
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 February 2014

Our family spent a week in February at Hotel Cristallo in Canazei. The weather was not so good, so we were dependet of the hotel. The rooms are large and clean with a good bathroom and a big balcony. There is a brandnew spa with steamsauna, hot sauna and extra hot sauna, plus a pool with several massage opportuniteies. The... More 

Helpful?
Thank Peter_Ollen
cristallocanazei, Guest Relations Manager at Hotel Cristallo, responded to this review

Dear Peter_Oll, we thank you for your lovely review, we are delighted that you enjoy staying here with us, and that you are pleased with both our services and our staff! We look forward to welcoming you and your family again next year! Kind regards Fam. Marchioni and the staff More 

Oxford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 February 2014

Just back from the 7th or 8th visit with a group of seven to this excellent and well located Hotel. Clean, good sized rooms with all facilities, very friendly and helpful staff (they don't change from year to year so that must tell you something!). Food is excellent and the (first course) salad buffet is amazing. This year we experienced... More 

Helpful?
Thank mkandak
cristallocanazei, Front Office Manager at Hotel Cristallo, responded to this review

Dear Mkandakar, Thank you very much for the nice review and all the compliments for the professionalism, the rooms and cooking. We are happy to been able to make you spend a nice holiday!!Together with our staff we work everyday to give a high quality service and to make our guest's holiday unforgettable. See you next year!!!!!!!! A warm regard... More 

Sydney, Australia
Level Contributor
105 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 January 2014

We did a family 6 day stay. The Hotel was perfect. Breakfast and evening meal supplied, was of superb quality with plenty of variety and quantity. The hotel staff at the counter, in the kitchen and in the bar and wellness centre were very keen to help in any way they could. The family room was of a good size... More 

Helpful?
Thank Bob W
cristallocanazei, Public Relations Manager at Hotel Cristallo, responded to this review

Dear BobW, We thank you for your very nice review and we are pleased to hear you enjoyed your stay here in Canazei!!! We hope to welcome you again for another holiday!!! Best Regards Fam. Marchioni and the staff More 

Jönköping, Sverige
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 April 2013

The location off this hotel is ok with about 1 km to the lift or the slopes and the ski-bus stops about 40 m from the hotel. There was a good grocery store next to the hotel, and restaurants and sport stores started a few hundred meters from the hotel. I had a single room with a balcony faced to... More 

Helpful?
Thank RobTheSwede
cristallocanazei, Public Relations Manager at Hotel Cristallo, responded to this review

Dear RobTheSwe, Many thanks for your kind review. We are delighted that your holiday here in Canazei has been an enjoyable experience and pleased that you were satisfied with our hotel, staff and services. We hope to have the pleasure of welcoming you again in our hotel with the new spa and pool!!! Fam. Marchioni and the staff More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Situated centrally and surrounded by a breathtaking landscape, the Hotel Cristallo in Canazei has served as international grade accommodation for over fifty years. The hotel offers pleasant and comfortable traditional alpine style surroundings, where the scent of wood blends with that of the natural environment. Ideal for those looking for a reinvigorating and satisfying vacation. Our helpfulness and ability will help you transform your stay in our hotel in Canazei into an unforgettable experience. ... more   less 

Additional Information about Hotel Cristallo

Address: Dolomiti, 40, 38032, Canazei, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Canazei
Price Range: €158 - €504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cristallo 3*
Number of rooms: 50
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Canazei
#12 Family Hotel in Canazei
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristallo staff and other travellers.
2 questions
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Questions? Get answers from Hotel Cristallo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms leading to the back yard are to the south - it can be advantage in summer. The level of noise is low everywhere (good quality windows)”
 of 5 bubbles 730evaj, 17 Sep 2014 | Read review
“All rooms are good and the double glazing with window shutters ensure a peaceful night sleep.”
 of 5 bubbles I9632XCjoec, 2 Jul 2014 | Read review
“Take the room on the back on the 3rd floor u can have a great view on the Marmolada mountain”
 of 5 bubbles Francesco_Eri, 9 Nov 2011 | Read review
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