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Via Luigi Apollonio 72, 25128 Brescia Italy
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Master
Updated 07/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 31 hotels in Brescia
Location
Cleanliness
Service
Value
The Best Western Hotel Master is among the most popular 4 **** business hotel in the city, located adjacent to the historical city centre and just outside the restricted traffic area, only 10 minute drive away from the exit "Brescia West" and "Brescia Centro" of the A4 Milan-Venice, the Spedali Civili and a couple of minutes walk from the metro stop "San Faustino. The 74 soundproofed rooms of the hotel are fully equipped and very comfortable. Some of them have a luxurious bathroom with a spa bath, and others have a balcony overlooking the green surrounding's of the Cidneo Rocca, with the historical Castle of Brescia. Among the services the hotel offers, there are also five meeting rooms for up to 90 people, a fitness area, an ample free parking, an "American Bar" and a gourmet restaurant "La Corte", able to accommodate up to 100 people. It is also possible to rent bicycles for free, which are perfect for exploring the old town and the archaeological areas of San Salvatore, Santa Giulia and the Capitolium, World Heritage sites. Besides, a shuttle service can be booked in order to reach the major airports and the most characteristic and interesting places of Brescia's area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Heated pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Full body massage
Massage
Steam room
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, German, Italian
828Reviews3Q+A21Room tips
Traveller rating
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Caltanissetta, Italy2868 contributions30934 helpful votes
Here we are in the wonderful city of Brescia, not so far from Milano. This hotel has a good location, the restaurant is good, rooms excellent, staff lovely. Walking five minutes from the building, you could reach the park "Campo Marte", perfect to do jogging.
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Date of stay: June 2021Trip type: Travelled on business
9 Helpful votes
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Christian Burkhard wrote a review Feb 2021
Cesenatico, Italy2 contributions1 helpful vote
3 lamps in the room and the TV did not work. Unfortunately, there was no technician in the house anymore who could help. So we ate in the dark in the room. By the way, the food is moderate at best. The whirlpool in the room was partly broken. No reaction from the staff there either. Room service is not possible during the day, only in the evening, which is why we had to buy drinks in the supermarket. The staff is not friendly. We complained at the check-out. We were told to write an email to the management, which we of course did immediately. Despite the fact that we asked 3 times, we never received a response. Disastrous customer service. Never again!
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Date of stay: February 2021
Rooms
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Room Tip: Go to another hotel
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1 Helpful vote
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CHVella wrote a review Jan 2020
2 contributions1 helpful vote
Booked direct and personnel were very efficient and straightforward. Hotel very central. Used their parking area ( although our car was still broken into - just our coins and specs went missing - so not advisable to leave any luggage ). We had a comfortable family room; made up of two separate rooms secured by one common door. ( Requested door stoppers however did not have so had to hold the door with luggage. Linen and cleanliness was top notch our priority when travelling. The reception staff were very helpful with all our queries. English language was not a problem. The indoor pool was perfect, good temperature, good facilities operating until 2300hrs. A disappointment was to have no bathrobes provided. No slippers for all of us. No extra towels at the spa area. Reception was not able to provide us either.. It is advisable for housekeeping to have a trolley at reception to provide such missing things to guests. We also had no shower gel on first day which could not be provided either. We asked for soap the following morning and housekeeper said they had run out but expected delivery however we were still left without. Ideally Hotel have medium sized shower gel in shower also for easy replenishment. Breakfast - Staff need to greet and smile. Overall it was a Very Lousy Breakfast .. fake chocolate please invest in Italys Nutella, and some selection of nuts. Scrambled egg is horrendous. No boiled eggs, even though requested. Bacon could be a better quality and not soaked in oil.
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Date of stay: January 2020
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1 Helpful vote
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JCVH wrote a review Nov 2019
Scotland, United Kingdom477 contributions251 helpful votes
Staying for 2 nights in early November, my visit to the Hotel Master in Brescia was a short by largely pleasant one. Located behind the castle (offering some nice views of it) the Master is around 10-15 minutes walk from the city's main centre and around a further 10 from the train station. Truth be told the location isn't really bad when you take into account there is a metro a short distance away and an Auchan supermarket very close by. The one downside is that to get to the centre you walk through a tunnel that runs through the hill the castle sits on, and said tunnel is quite long and rather bleak to look at. The actual hotel itself is very nice. Staff were friendly and welcoming, and despite reservations about my room being on the ground floor I soon discovered these to be unfounded. There is a relatively busy road runs outside but I genuinely didn't find it loud at all. Heat wasn't a problem as my heating was convenient to use and worked a treat (and there was a free pair of slippers in the wardrobe) I wouldn't say the room was massive but with 2 single beds joined together this dominated it. There was a desk, decent sized double wardrobe, minibar, safe and tv in the room, and a very spacious bathroom with a good, sizable shower and bidet. Room was clean and well maintained, and the tv, which came equipped with Sky Sports, helped relieve the only real problem with location - a lack of nearby bars. In the morning breakfast was pretty standard continental fare, with the slight bonus of scrambled egg and bacon. Suited my needs fine. There is also a bar, however this scarcely seemed to be staffed. Given that it lacked a tv I was content to grab a few beers from the Auchan and watch the football in my room anyway. Overall I was very taken with the hotel for my short stay in Brescia. Definitely recommend it and would gladly visit again
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Date of stay: November 2019
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1 Helpful vote
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SMSLifeStyle wrote a review Oct 2019
Italy156 contributions130 helpful votes
+1
A very much my personal disappointed stay at Hotel Master of Brescia, which looks quite good from outside but when its revealed then I have lot to say. Welcome Experience: Apart from the Receptionist, hotel total value is equivalent to a Zero star rated. Room Experience: Basic amenities plus you cannot control the room temperature and when you open the room windows you end up with traffic noise plus mosquitos. Moreover pillow with a big hole. Stay Experience: Totally a disaster, thanks to 3.30 am fire alarm which later it was revealed thanks to a guest who decided to smoke in his room. But the worse was handling situation by a untrained night receptionist who in a panic condition was running in & out on a phone with the hotel General Manager with non of them knew how to switch off this penetrating fire alarm. After the arrival of police and fire brigade everything went back to normal. General Manager also finally arrived with no care, no apologies or attention for the Guests. Next day in the morning General manager was expected to be in the lobby at least meeting the guests with an apology, but my travel experience could sense a complete lack of Management in this hotel with complete lack of guest care. Breakfast experience: You are charged separately for this service, which is another negative aspect of this hotel. No value for money with the morning staff rude, no smiling faces or any morning wish. When asked for something they just don't bother to fulfill it. Lack of organisation, lack of training, lack of management, lack of cleanliness, lack of courtesy, lack of hospitality attitude, in all again equivalent to a minus zero star rated hotel. Certainly I have no intention to return or recommend this hotel to any fellow travelers with this zero management, though its in a good location with parking space. I wonder who rate these hotels as 4 stars without considering that in a hotel the star should be rated with human touch Service without it all and the facilities drain down to zero.
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Date of stay: October 2019Trip type: Travelled on business
2 Helpful votes
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Palladio wrote a review Oct 2019
Paris, France1 contribution1 helpful vote
As a frequent customer to this Hotel i regretfully have to drop a negative note to this Hotel that used to be next to perfect .. This time i reserved directly with them and they applied a fee that was at least 30% more expensive than booking, trivago etc .. The room was ok but the sink wasn’t working properly and the toilet kept flushing all night .. it was late so I didn’t bother telling them .. (the walls need a refreshing too as they were full of marks and also some insects splattered on the wall) .. I had a guest so I decided to have dinner there and that was a nightmare.. We order a dish (my guest was vegetarian and there was only 1 option in the menu ) and the tender took our order only to come back 10 min later telling us that it was no longer available .. he also told us that the kitchen was shut and the plates where prepared in the kitchen of another hotel nearby (Hotel Vittoria of the same group) so our meal tasted like it was heated in a microwave .. on top of that we ordered a bottle of champagne because we wanted to celebrate despite the disappointment and we ordered a dessert .. an apple pie ..but there wasn’t any apple to be found in it it was more like a Kinder quality dessert .. I had another night reserved and the morning after I decided to cancel explaining my disappointment and the staff at the reception didn’t take my complaint in consideration at all .. they just announced the price and handed the card machine, like if I was picky .. but I’m not ..I’m a frequent traveler and I try to always give good feedback to the establishments who deserve it but on this case it was beyond bad .. not acceptable.. and this is a 4 stars hotel .. it used to be really good now it’s gotten very bad .. I will never be back .. Francesco
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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RobinKABZ wrote a review Sep 2019
Aberdeen, United Kingdom1109 contributions62 helpful votes
The hotel is quite satisfactory and rooms clean and fairly pleasant. Our room had a view of the castle. As this was a leisure visit we found the location a little inconvenient as it is about a 15 minute walk to the historic center. I was surprised when the bar closed at about 9:30 on Sunday evening. There very few (if any) customers at the time. Nonetheless in a hotel of this standard I would expect the bar to be kept open later than this. As the hotel caters to day time business meetings as well as residents the car park tends to be very busy. Access by car to the autostrada is quick and convenient. The main issue for me was the walking distance to the centre. Breakfast was adequate but unexceptional. Cappuccino from the machine was not particularly good.
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Date of stay: September 2019
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138925 wrote a review Sep 2019
4 contributions1 helpful vote
O my goodness ! Firstly this is not directed at the staff who happen to be extremely polite. Garbage overpriced brown room hotel. Not my favourite between here and China. Who is running this ? It’s maybe not a European management. Where do you plug your kettle in ? Where is the milk ? Why does your room card take 3 attempts to get into your 110 quid room ? Why is the auto off lighting timer dangerously short plunging one into darkness sometimes ? You can also get your head bitten off if you are 10 minutes early for breakfast. Why is the parking usually fenced off losing 25% parking ? On and on but lastly why is the internet absolutely rubbish ? This is a disaster. I’m off back to the Novotel 2 Brescia which has internet, great food and no brown rooms, with door keys that actually work first time. Thanks to you lovely staff. Now suggest your management get a boot up the backside and sort it out. Cheers
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Date of stay: September 2019Trip type: Travelled on business
1 Helpful vote
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RichterStraightTalk wrote a review Aug 2019
Bolton24 contributions31 helpful votes
The hotel is excellent value, with a location very close to both the underground and also the picturesque castle. Other positives: Well stocked mini bar Excellent air conditioning during temperatures approaching 40 degrees Excellent receptionist at the end with advice Negatives Unfriendly arrival at reception Insufficient towels in the room Unable to get served at the hotel bar at night. There was 1 guy servicing a party and also the bar. After a ten minute wait, we left One other note: Taxi firm booked had a starting price of 6.60 Euros which was pretty ridiculous
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Date of stay: June 2019
Location
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Frédéric F wrote a review Aug 2019
4 contributions2 helpful votes
We cancelled our booking after entering the hotel, right away. A disgrace. This is NOT a 4 stars hotel. I guess they bought positive reviews, not possible otherwise. Dusty, dirty, smelly. We were forced to stay for 1 night, to give us a chance to find an alternative. And for the few hours we spent there, we just went from one bad surprise to the next. Wifi stops after minimum consumption, restaurant is basic but price is premium, breakfast is basic and ends at 10:00, which means inly leftovers if you happen to wake up at 9:00;due to holiday schedule, carpet stained everywhere in the corridor and rooms, staff untrained ( with the exception of Flavia and another very nice lady at the restaurant), and i can go on and on and on. As I said: a disgrace.
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Date of stay: August 2019
1 Helpful vote
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PRICE RANGE
US$59 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western master, best western brescia, brescia best western
LOCATION
ItalyLombardyProvince of BresciaBrescia
NUMBER OF ROOMS
74
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Frequently Asked Questions about Hotel Master
Which popular attractions are close to Hotel Master?
Nearby attractions include Brescia Castle (0.4 km), Museo delle Armi Luigi Marzoli e Museo del Risorgimento (0.4 km), and Chiesa dei Santi Faustino e Giovita (0.4 km).
What are some of the property amenities at Hotel Master?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Master?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Master?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Master?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Master?
Conveniently located restaurants include Gelateria La Romana, La Torre Cucina Gourmet, and Polentone Burger Bistrot.
Are there opportunities to exercise at Hotel Master?
Yes, guests have access to a fitness centre, a heated pool, and a sauna during their stay.
Does Hotel Master have airport transportation?
Yes, Hotel Master offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Master?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Master?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.