I was here just a couple of nights on business and while my stay was fine, the room large and comfortable, the place is sadly lacking in atmosphere and drab is the word that comes to mind. While I don’t expect Italian breakfasts to be on a par with a full English, I do expect that a four star hotel to have decent ingredients of good quality. This was not the case. Rotting pears are not an atttractive sight at breakfast time and the same bowl appeared three days running! Cheese and ham of budget quality, as were the yoghurts. This hotel needs to do more to satisfy 4 star customers.
Spend 1 night with my wife here, but beside the location which was great, there was no more positive thing. During check in, beside "hello" and i need your passport,and the restaurant near by,we got no more information. Nothing about how to get to our room,where the breakfast will be served between what time,or just a simple how was your trip.But i would forgot about this, if...things could go better. BUT NO. After we find our room,after we opened the door, the room was almost as cold as the outside temperature( 15C).AC on , on the max and we hoped the best... After settled down we set on the bed and got schocked. The double bed was a portable extra bed ,thin mattress what hotels use when someone ask for and extra sleeping place. (4 STAR?) On the bed 2 pillows , linen on the mattress and a thiny sheet .we thought the duvet is in the closet, so we open it , however there was only 2 rough blankets there. Ok fine, on the way down to dinner, we'll ask the reception to fix it. Went down and tried to explain our problem to the ladies at the desk, but they did not get it, untill i use google and show a picture of a duvet. During this conversation the lady with a blond hair and glasses looked me and quietly said " cazzo".. i dont speak but understand Italian , but thx to my wife i did not say anything. So after the help of google they told me while smiling, "we dont have this" only blanket!! How could it happened that a 4 star hotel DOSE NOT HAVE proper bed linen???? only the rough blanket what we used in the army or to cover horses??!?!?! I stepped over it and ask them to use those blankets, but put them in a duvet cover. They promised to do so. After dinner we came back and find that the blanket was placed on the sheet and they put on the top, another sheet. BLANKET SANDWICH!! At this point, i gave up. We spend 1,,5 hour with dinner,and when we came back , and the room temperature was only 17C.... Breakfast...Continental breakfast but the side of the cheese and the 3 kind of cheap salami was dry and hard. No fresh fruit or any vegi,just some stewed pruns and some funny pear,which looks and taste like it was staled.Pastry: 2 kind of TOAST bread(nothing fresh) and a dry Croissant ,1 pear cake and a chocolate cake. A country which is famous of their bread and pastry selection and salamis and hams and cheese..could do better. So the overall rating of this hotel is 1 point . Awfull hotel would never recomend to enyone.…
Somewhat dated in its internal fittings and design but nice enough hotel if you want somewhere clean and relatively cheap within easy walking distance of the centre of Bassano. The rooms and reception remind of the 1980's. The rooms have key looks with big metal key-rings. Free car park. Ok for buffet breakfast.
i have been in this hoetel on August 2018 very old hotel. very bad braekfast. room are not clean. The maintenance are vey bad. A lot of things not working in the room. No soap or Shampoo. it is not 4 star hotel!!!
We stayed one night here and it was perfect! Parking, big, clean, quiet room, great breakfast, and within walking distance to all the sights. Friendly receptionists! They recommended a nearby restaurant, B28, which gave a 10% discount.