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The Pier House Hotel

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The Pier House Hotel
The Pier House Hotel
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454 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Reviewed 5 January 2016 via mobile

My partner and I visited the Pier House hotel for a late summer short break. It had been a difficult few months before as we had both been in hospital for various reasons, so we needed somewhere to 'chill' and relax. The Pier House Hotel certainly didn't disappoint; our room was comfortable and spotlessly clean and had great views too!...

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2Thank Alan-Sar
Barnstaple, United Kingdom
Reviewed 4 January 2016

My wife and I took advantage of a Winter three day break offer at the Pier House and enjoyed every minute. We had room 11 which overlooked the harbour and fabulous sea views. We could not fault the room in spite of a force 9 gale hammering at he windows (very atmospheric being avid Poldark fans!). Breakfasts were first class...

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2Thank Colin C
Reviewed 3 January 2016

The hotel is located in a very beautiful place and the public bar is comfortable in a traditional style . The roast which was available till 6pm was delicious, it was beef with roast potatoes, Yorkshire pudding and five different vegetables including cauliflower cheese. All tasty and cooked well. My husband chose vegetarian curry which he too enjoyed, accompanied by...

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3Thank R H WHITE
Plymouth, United Kingdom
Reviewed 30 December 2015 via mobile

Stunning location, perfect for a short break. Stayed in room 12....very clean, amazing views over the harbour, ample bathroom facilities (better than some 5* hotels ) Great sized room. We ate in the restaurant on the Monday evening, although very busy and just after Christmas Day. It was a very enjoyable meal. My partner had a steak, which just melted...

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2Thank Clive L
Cornwall
Reviewed 11 December 2015 via mobile

Christmas dinner here was as always fantastic. I have eaten at this restaurant often over the last 15 years and the food is amazing. The staff are warm and friendly especially the older lady. Sorry that I don't know her name but I am sure she has been there as long as I have been going. Nothing is to much...

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2Thank gypsydog21
Chichester, United Kingdom
Reviewed 28 November 2015

The Pier House is a lovely comfortable hotel , serving delicious food . The staff are friendly and eager to please nothing is too much trouble , I left a scarf in the room and it was posted to me promptly as soon I realised it was missing . This was our 2nd stay this year , each time just...

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2Thank Ann W
Hayle, United Kingdom
Reviewed 26 November 2015 via mobile

The hotel is in a great location and our room had great views. Our room was well refurbished, lots of plug sockets and a good wifi signal. Room was nice and warm. My dislikes were, there are signs big and small everywhere with does and don'ts. The room sound proofing is nonexistent, I thought at one point there was someone...

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1Thank bigwaverider9
Canberra, Australia
Reviewed 15 November 2015 via mobile

Our two-night stay here could not be faulted....well, the weather was pretty miserable! We arrived on a Saturday mid afternoon without a booking (not recommended), and we're pleased to be offered one of the last rooms available. It turned out to be excellent - adequate size, nicely furnished, very comfortable bed and excellent ensuite. The ensuite was in fact the...

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2Thank 859jackg
Bromley, United Kingdom
Reviewed 11 November 2015

We stayed at the Pier Hotel last month for a short break. We had originally looked at St. Austell and then stumbled on this little gem. The location of the hotel is fantastic and we woke each morning to a stunning sunrise and got ready for dinner in the evening watching the sun go down - perfect!! The restaurant is...

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2Thank whiteley898
Colchester, United Kingdom
Reviewed 29 October 2015

A spur of the moment decision led us to turn off the main road for St Austell and head for Charlestown and the Pier House Hotel. We were delighted with what we found. Our first floor room with panoramic harbour and sea views was spacious and comfortable. Apparently these rooms have recently been refurbished - they were well fitted out...

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1Thank Mzuri2015

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
The Pier House Restaurant
The Pier House Restaurant
Cuisines: Bar, Seafood, European, British, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
The Pier House Hotel and Restaurant in St Austell Cornwall is situated on the picturesque harbour of Charlestown with stunning views of the port and coastline of St Austell bay. It has been a hotel since 1920 and now incorporates the Harbourside Inn Public House since 2004. ... more   less 

Additional Information about The Pier House Hotel

Address: Charlestown Road | Harbour Front, Charlestown, St Austell PL25 3NJ, England
Region: United Kingdom > England > Cornwall > St Austell > Charlestown
Price Range: €141 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pier House Hotel 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Pier Hotel St Austell
The Pier Hotel
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Questions & Answers

Here's what travellers have asked, with answers from The Pier House Hotel staff and other travellers.
3 questions
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Malvern, United Kingdom
Leicestershire, United Kingdom
4 months ago
France
over a year ago

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Questions? Get answers from The Pier House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms are those overlooking the harbour”
prchezza, 15 Apr 2017 | Read review
“Ask for a harbour view.”
KenW_9, 31 Mar 2017 | Read review
“Phone ahead, busy all year round.”
PYBROWNIE, 30 Dec 2016 | Read review
“Bar cosy for lunch”
Sportforfun, 13 Nov 2016 | Read review
“rooms 4 and 9 are great but you have to climb the stairs - no lift”
barryl642, 1 Nov 2016 | Read review
5 of 5